Vacancies at Food Concepts Plc

Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.

Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).

We are recruiting to fill the position below:

Job Title: Project Administration Officer

Requisition ID: 1830
Location: Nigeria
Department: Business Development
Report to: Project Manager

Core Responsibilities
Project Administration:

• Ensure project’s administrative and financial activities comply with rules and regulations
• Support development and preparation of result – oriented work plans, critical paths and other project management tools
• Provide support to the implementation of the internal standard operating procedures
• Coordinate the arrangement of appointments and meetings, including compilation of briefing and presentation materials, speeches, ground information and documentation
• Provide translation of simple correspondence and act as an interpreter and take meeting minutes if required
• Support preparation of budgets and provide information for audit needs
• Arrange travel and hotel reservations, obtain necessary travel authorizations as required
• Provide administrative support to organization on conferences, workshops and retreats as required;
• Maintain an up-to-date list of inventory of the project and support annual physical verification by checking the accuracy of records and location of property;
• Act as a custodian for the management of project stationary supplies including maintenance of stock list of stationary, distribution of stationary as required and keeping the log of distribution
• Maintain filing system ensuring safekeeping of confidential materials and documents

Key Performance Indicator

• Estimate of project completion
• Deviation of planned budget
• Percentage of milestone missed
• Cost variance

Educationation Qualification

• A minimum of a Bachelor’s Degree in Business Administration, Public Administration or related field is required

Experience:

• Minimum of 2 years’ experience in similar role

Professional Requirements

• Possession of any relevant certification is an added advantage

Knowledge Requirements:

• Good knowledge of administrative rules and regulations
• Knowledge of Project Management
• Knowledge of Time Management
• Demonstrates Supervisory skills

Decision Expectation:

• Provide effective administrative and logistics support to the project in compliance with rules and regulations policies and strategies
• Maintain filing system ensuring safekeeping of confidential materials and documents

Work Conditions

• Jobholder typically works 40 hours per week, Monday to Friday, although this role may involve working overtime, if there is workload.
• This role may include calling contractors, making appointments, ordering supplies, doing site visits and preparing reports

Application Closing Date
Not Specified.

How to Apply
Interested and qualifie candidates should:
Click here to apply online

Job Title: Senior Manager, IT Projects and Enterprise Applications

Requisition ID: 1881
Location: Nigeria
Department: Shared Services
Report to: Head of IT / IT Steering Committee

Job Purpose

• The job holder will lead digital transformation, optimize enterprise applications, and deliver high-impact IT projects to drive business growth, enhance operational efficiency, and elevate customer experience across Food Concepts’ brands.
• The job holder will spearhead cross-functional IT teams to ensure seamless project execution and system integration while maintaining alignment with organizational goals.
• The job holder will manage the complete IT project portfolio, prioritizing initiatives that support business objectives while incorporating industry best practices and emerging technologies.

Core Responsibilities and Key Result Areas
IT Project & Portfolio Management:

• Lead end-to-end planning, execution, and delivery of IT projects, ensuring alignment with business goals.
• Manage the IT project portfolio, prioritizing initiatives based on ROI, resources, and strategic impact.
• Develop project timelines, budgets, and resource plans, optimize efficiency and minimise risks.
• Implement Agile, Waterfall, or Hybrid methodologies to drive on-time, within-budget project delivery.
• Establish governance frameworks to ensure compliance with IT policies, security standards, and regulations.
• Conduct post-implementation reviews (PIRs) to evaluate success and identify improvement opportunities.

Enterprise Applications Leadership:

• Oversee ERP, CRM, and critical business applications, ensuring performance, security, and scalability.
• Drive system integrations, upgrades, and cloud migrations to enhance operational efficiency.
• Collaborate with vendors to negotiate contracts, manage licenses, and optimize SaaS solutions.
• Implement continuous improvement initiatives to automate processes and enhance user experience.
• Ensure disaster recovery (DR) and business continuity (BCP) plans are tested and effective.
• Maintain system documentation, SOPs, and training materials for compliance and knowledge transfer.

Stakeholder & Team Leadership:

• Partner with C-suite, business units, and vendors to define requirements and deliver solutions.
• Lead change management efforts to ensure smooth adoption of new technologies and processes.
• Provide executive-level reporting on project status, risks, budgets, and business impact.
• Mentor and develop high-performing IT teams, fostering innovation and professional growth.
• Promote a customer-centric IT culture, ensuring seamless support for end-users.
• Manage stakeholder expectations, resolving conflicts and ensuring alignment on priorities.

Key Performance Indicators

• Project Delivery     – 90%+ projects delivered on time & within budget
• Stakeholder satisfaction score ≥ 4.5/5
• System Performance – 99.5% application uptime
• Mean Time to Resolution (MTTR) < 4 hours for critical issues
• Business Impact     – ROI on IT investments
• Process efficiency gains (e.g., 20% reduction in manual work)
• Team & Leadership – Employee engagement score (IT team)

Job Specification
Educational Qualifications:

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• Possession of a post graduate degree in Computer Science, Project Management or related degree is an added advantage

Experience:

• 7+ years in IT project & enterprise application management, with 3+ years in leadership roles.
• Proven success in ERP/CRM implementations, cloud migrations, and digital transformation.
• Experience in retail, F&B, or multi-brand environments (a plus).

Professional Requirements:

• Certification: PMP, PRINCE2, Agile certification or relevant enterprise application certifications

Working Condition:

• Jobholder typically works 40 hours per week, Monday to Friday, although there may be weekend or extended hours.

Knowledge Requirements:
Leadership and Communication:

• Excellent stakeholder management skills, with the ability to work with Executives, stakeholders and third-party vendors
• Customer-centric mindset with strong leadership and communication skills
• Ability to articulate messages to diverse audiences and influence others to achieve common goals

Business Acumen:

• Strong business mindset with understanding of Food Concepts’ process, systems, and digital transformation
• Knowledge of project management and process improvement methodologies

Technical Expertise:

• Experience with designing and implementing information systems and systems integration
• Background in developing and implementing digital solutions
•  Project Management: Agile, Scrum, Waterfall, JIRA, MS Project
• Enterprise Systems: SAP, Oracle, Microsoft Dynamics, Salesforce
•  Integration & Cloud: APIs, Microservices, Azure/AWS
• Data & Security: GDPR, ISO 27001, ITIL

Organizational and Analytical Skills:

• Strong organizational skills with attention to detail and ability to manage multiple tasks
•  Excellent reporting and documentation skills with the ability to analyze and improve processes.

Application Closing Date
Not Specified.

How to Apply
Interested and qualifie candidates should:
Click here to apply online

Job Title: Payroll Associate

Requisition ID: 1882
Location: Nigeria
Job Type: Full-time

Job Purpose

• Responsible for managing key Human Resources Services and Operations in the designated Division.
• Ensure compliance to the labour laws of the government and other agreement reached by the Company and third parties

Core Responsibilities and Key Result Areas
Payroll Management and Other Benefits:

• Prepare and deploy payroll activities every month and ensure all employees’ salaries, benefits and allowances are paid promptly and correctly for business divisions
• Manage the process of gathering and locating MPR from stores and business units. Creating Pre-payroll variance report, which includes but not limited to New hires, disengagement, leave and absence deduction, disciplinary, salary reviews/promotions
• Ensure all input from the Pre-payroll variation and correctly entered into the Human Resources Information System, subject to approvals
• Ensure that payroll report and payroll deduction report reflect all salaries and allowances, and deductions, i.e. statutory or company deduction
• Prepare variance report to show the difference in pay comparison between months and ensure an accurate explanation for the variance as applicable
• Prepare bank payment report, Pension Remittance Report, Tax Remittance Report, and Re-imbursables report. FCMCTS report, Statutory deduction report i.e. NHF, NSITF and any other report as indicated in the payroll activities for each month
• Ensure new hire computation and Termination computation for voluntary and involuntary termination of contract, following the company’s policies and procedures. Communicate to banks of employee exits and ensure that the discharge letter/letter of indebtedness is communicated to the employee as applicable
• Resolve all payroll enquiries, including suspended salaries and allowances, returned salaries, refunds, tax issues, etc

Reward, Recognition and Employee Welfare:

• Ensure the preparation of all incentives schedule including but not limited to Stores/Business units/Area Manager quarterly incentive program, Product Side Action, Employee of the month etc
• Ensure photos taken in the stores are clear and liaise with Graphic Artist for recognition posters and communicate as applicable.
• Ensure that employees are registered under the company HMO program in line with SLA signed by the Company and the HMO company. Resolving all HMO related issues and ensure staff benefits from the HMO based on plan agreed
• Ensure distribution, replacement of uniforms and accessories to employees
• Ensure staff meal process and documentation for payroll report
• Manage all staff related incident reported through the incident reporting tracker and ensure all incidents are closed and status updated
• Assist in co-ordinating staff forum meetings and any other employee engagement activities as planned in the Company.

Records Administration; Staff Filing, Leave and Certification Verification:

• Keep the records, documents and files relating to all staff within the division
• Track the in and out of the files and the document contents of the file
• Ensure all due correspondences, memos, reports and certificates are tracked in each employee’s files
• Perform any other related task as may be assigned from time to time

Compliance & Internal Controls:

• Monitor compliance with labor laws and payroll regulations, including FIRS, and state-specific rules.
• Participate in audits (internal and external), preparing requested documents and reports.
• Identify discrepancies or errors and troubleshoot issues to resolution.

Employee Support & Communication:

• Respond to employee payroll inquiries in a professional and timely manner.
• Provide guidance to employees on payroll-related policies, pay statements, and tax forms.
• Coordinate with HR and Benefits teams to ensure proper deductions and benefit enrollments.

Key Performance Indicators

• Time to fill vacancies (Target Vs Actual)
• Nos of Internal and External Audit Exceptions (Standard of Measurement – Departmental Policies and Procedures)
• Labour Turnover Rate (Target Vs Actual)
• Time to complete task/project i.e. Salary timeline (Target Vs Actual)

Job Specifications

• Minimum of a university degree or equivalent in Industrial Relations and Labour
• Membership of the CIPM, or any other related professional qualification, is required
• 2 – 4 years working experience in HR field
• Decision Expectations
• Recommend the best resources for the business
• Provides recommendations/ advice to the management on employee related matters
• Provides customer-focused HR Services

Knowledge Requirements:

• Labour laws
• Process Management
• Problem Solving
• Data Analysis – Excel
• Performance Management
• Oral and written Communication
• Ability to plan, schedule and coordinate effectively
• Interpersonal Skills
• Negotiation

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Pie Production Supervisor

Requisition ID: 1343
Location: Nigeria
Job Type: Full-time

Job Purpose

• To assist with the production or processing operations.

Core Responsibilities and Key Result Areas
Production/Operations:

• Ensure input in the operations of the pie production and other lines
• Attend pre-production meeting with the production staff to set daily volume target
• Maintain defined product specifications during operations
• Continuously improve operating efficiencies and structures to meet the changing demands of the market.

Quality Assurance:

• Ensure maintenance of standards, product quality and hygiene compliance and motivates team in management of factory production
• Ensure total quality management system in the plant as it relates to Food safety management.
• Ensure Quality manufacturing standards (ISO 22000 – 2018Quality System)

Maintenance:

• Ensure that resources are effectively managed to meet business goals and objectives
• Manage stock (raw material, packaging and finished goods) in the unit
• Manage assets and liability in the plant
• Monitor the short, medium and long maintenance and servicing of machinery and moulds

Key Performance Indicators

• Level of capacity utilization
• Rate of Overall Operating Efficiency
• Quality of products
• Reportable health and safety incidents.

Job Specifications

• A good first degree in business administration, food technology, food and hospitality and other related disciplines
• Membership of the Association for Operations Management or any other related professional qualification is an added advantage.
• Minimum of 2 years’ experience in a similar role, especially in the Food Industry/ FMCG.

Knowledge Requirements:

• Knowledge of the methods, techniques or procedures involved in pie production
• Knowledge of key trends and developments involved in the production process
• Knowledge of raw materials, production processes, quality control, costs and other techniques for maximizing the effective production of goods
• Knowledge of processes in the Food/QSR Industry.

Decision Expectations:

• Ensure input in the operations of the pie production line
• Maintain defined product specifications during operations

Working Conditions:

• Jobholder typically works 6 days per week, as production operations compliments store operation and may involve working during weekends or evening work. This role can be demanding especially during peak periods such as, holidays and festive periods, as role holder is responsible for the production of pie.
• Contacts and Purpose of Contact
• Internal Contacts (most frequent contacts)

Purpose of Contact:

• Executive Management
• Exchange or provide information
• Monitoring the production process
• Obtain, clarify, and discuss information
• Present, discuss information and problems
• External Contacts (most frequent contacts)
• Service Providers/ Vendors
• Authorisation.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Pie Production Unit (PPU) Manager

Requisition ID: 1883
Location: Nigeria
Job Type: Full-time
Grade level: 6
Reports to (Title): Senior Pie Production Manager
Department: Pie Production Unit
Direct reports: Pie Production Supervisors

Job Purpose

• To manage and assume responsible for overall Pie Production Unit success, ensuring these PPU’s perform against set measurement standards, and that the team of people involved are properly managed, motivated, developed and empowered to perform their duties.

Core Responsibilities and Key Result Areas
Production Operations:

• Plan, implement, and monitor the area’s operational strategy.
• Set goals and objectives for PPU in your area.
• Oversee operations to ensure efficiency.
• Recruit and hire new PPU employees.
• Set up and monitor PPU KPIs.
• Ensure all accounting documents are filled in correctly.

Operations Leadership:

• Responsible for driving PPU sales in the assigned area
• Undertake sound financial management to ensure the Pie Production Units are profitable and stay within budget
• Ensure compliance with company’s policies and operational guidelines in daily sales activities
• Deal with problems that may arise in the Pie Production Unit by providing creative and practical solutions
• Prepare daily report to management detailing sales performance, stock movement, PNL on progress and issues.
• Aid the management in decisions for expansion or acquisition
• Ensure compliance to standards of procedures and food safety
• Manage cost and follow up to resolve maintenance issues

Performance Management:

• Identify training gaps and coordinate staff training (in conjunction with the Training and Development Manager)
• Resolve staff and customer issues
• Ensure the environment is a conducive and happy one for both staff and customers
• Evaluate PPU/area performance on sales metrics as well as provide clear communication on daily expectations and targets
• Evaluate Individual Development plan with Area Managers
• Provide coaching and support to all PPU staff to deliver on the set KPIs for the PPU/area

People Management:

• Identify training gaps and coordinate staff training on operational processes to improve capability
• Resolve staff  and customer issues
• Ensure the environment is a conducive and happy one for customers
• Ensure quality assurance of work performed by staff
• Perform other duties as assigned by the Regional Operations Manager
• Ensure employee satisfaction at work through implementation and execution of all HR policies within the area

Key Performance Indicators

• Achievement of PPU sales in assigned areas
• Achievement of Area sales, GP, EBITDA, and PBT targets
• OFR &OTD >85%
• Quality of Customer Service provided to customers
• Timely response in mitigating issues
• Timely delivery of sales performance

Job Specifications

• A good first degree in Food science and technology or other related sciences
• Relevant Food, Health and safety certifications are required
• Minimum of 5 years’ experience in a similar role, especially in the QSR/FMCG sector.

Knowledge Requirements:

• Knowledge of Financial Management
• Understanding of pastry and savoury production
• Knowledge of Performance management
• Knowledge of applicable legislations, as well as policies and procedures in the food industry
• Demonstrates knowledge in Health and Food Safety
• Broad understanding of the core operations of Fast Moving Goods
• Knowledge of People Management
• Leadership and Managerial abilities
• Very Good Communication Skills
• Strong Problem-Solving Skills
• Action Planning, and Prioritization Skills
• Knowledge of Safety, Quality, and Cost Objectives

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Production Supervisor

Requisition ID: 1326
Location: Nigeria
Job Type: Full-time
Reports to (Title): Central Kitchen Manager
Department: Supply Chain Department
Direct reports: Assistant / Shift Supervisors

Job Summary

• To provide the production team with supervisory oversight, coordination and monitoring of work flow activities on the production floor

Key Responsibilities
Team Supervision:

• Provide guidance to production staff in order to achieve and maintain high standards of Quality, Service and Cleanliness
• Maintains work flow by monitoring steps of the process; setting processing variables; observing control points and equipment
• Provide team with steps on how to improve quality or speed of production
• Encourage team effort and supportive attitudes between workers

Administrative Tasks and Reporting:

• Ensure that Health & Safety and Food safety working practices are adhered to during production
• Conduct regular supervision of the production workspace and equipment to ensure the safety of the work environment
• Maintains quality service by establishing and enforcing organization standards
• Provide instruction to teams on the proper use of safety equipment and emergency procedures should they be necessary at any point during the production process
• Document and report production quality compromise or defects

Safety and Quality Assurance Management:

• To support in the implementation of effective training and development of all production staff and management.
• To assist in planning and implementing management shift operations to ensure standard quality of production process
• Provide assistance in vendor relations management
• Conduct employee competency reviews and development plans for team members
• Manage absence and disciplinary issues within the production team
• Liaise with Central Kitchen Manager on all production related issues
• Keep track of stock and equipment inventories and produce reports.

KPIs

• Quality of Production output
• Number of production output defect
• Quality of employee turnover
• Turnaround time of production
• Number of product quality defects reported
• Quality of stock and inventory report

Educational Qualifications / Experience

• A minimum of a university degree in Food Science, Food Technology or related field is required.
• Possession of any relevant professional qualification is essential
• A minimum of 2 years’ experience in a similar role is required.

Knowledge Requirements:

• Knowledge of professional standards i.e. occupational health and safety and customer requirements
• Good knowledge of project management
• Knowledge of the company and government regulations
• Knowledge of product specification
• Good knowledge of time management.

Decision Expectations:

• Evaluate facts and unforeseen situations in order to make the best decisions
• Ensure products are manufactured according to standards, specifications and regulatory requirements.

Internal Contacts (most frequent contacts):

• Executive Management

Purpose of Contact:

• Exchange or provide information
• Obtain, clarify, and discuss information
• Present, discuss information and problems
• Collaborate, negotiate and present ideas
• Deal with, influence or motivate subordinates
• Promote, justify or settle highly sensitive matters.

Working Conditions:

• Jobholder typically works 6 days per week, as production operations compliments store operation and may involve long hours especially when production deadlines must be met.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online