Vacancies at Pinnah Foods

Pinnah Foods is the brand name of two major restaurants.

We are recruiting to fill the position below:

Job Title: Restaurant Manager (Ice Cream Factory / Yin Yang Express)

Location: Lekki, Lagos
Employment Type: Full-time

Job Overview

• Overall responsibility for directing and managing the daily operations of the restaurant by ensuring compliance with company standards in all areas of operations, product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team building, team members training, internal controls, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.

Duties & Responsibilities

• Understand completely all company policies, procedures, standards, specifications, guidelines and training programs and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures in line with given guidelines.
• Ensure staff compliance with the company policies, standards and procedures.
• Ensure that all customers feel welcome and are given responsive, professional and courteous service at all times.
• Ensure that the company’s mission and values are understood, embraced and complied with by all staff.
• Responsible for the induction, training, development and coaching of all team members in accordance with the laid down standards and training schedule
• Responsible for overall business performance of the restaurant through efficient operations, effective cost controls, scheduling labour, inventory and profit management
• Ensures compliance to HACCP standards and Health and safety standards
• Controls profit & loss, by following cash handling policy, internal control procedures, maintaining inventory, managing food and labour costs, reviewing financial reports and taking appropriate actions
• Responsible for ensuring that all equipments, appliances and fittings are kept clean and in excellent working condition through regular personal inspection.
• Responsible for the maintenance of equipment, fitting and facilities and ensures prompt repair in the event of any fault or breakdown.
• Responsible for planning and organising local store marketing activities.
• Managing and monitoring the restaurant budget to ensure that set targets are met.
• Achieve company objectives in sales targets, food costs, service, quality, appearance of restaurant and sanitation and cleanliness through continuous training of employees and creating a positive, productive working environment.
• Arranging and organizing the rota, responsibilities for all staff by anticipated business activity and planning adequate cover for absence to ensure the smooth running of business operations.
• Adequate planning and co-ordination of team members to ensure and that all orders are completed in a timely manner to meet our “customer waiting time standards”.
• Ensure that ALL inventory received and final product meet the required QUALITY standards.
• Ensure that all food and products are consistently served according to the restaurant’s portioning and serving standards.
• Responsible for minimizing wastage by ensuring the efficient use of resources (e.g. packaging, stationery, disposables, etc).
• Responsible for ensuring that all required records (sales, inventory, food cost, stock, wastage etc) are properly updated on a daily basis or as and when required.
• Providing daily and weekly sales, profit and other management reports to Management.
• Responsible for handling and resolving customer complaints

Qualifications & Requirements

• Possess at the minimum of HND certificate or equivalent (university degree preferred)
• Strong written and oral communication skills for managing business admin
• Proven leadership skills
• At least 2 years supervisory experience in a restaurant or retail environment (preferably a global brand) including Profit & Loss responsibility
• Proficient in MS Office
• Strong planning and organisational skills
• Energy and stamina.

Application Closing Date
15th February, 2024.

How to Apply
Interested and qualified candidates should send their Applications, CV to: hr@pinnahfoods.com using the Job Title as the subject of the email.

Note: Only shortlisted candidates will be contacted.

Job Title: Digital Marketing Specialist

Location: Lekki, Lagos
Employment Type: Full-time

Responsibilities

• Develop and execute ideas for creative digital marketing campaigns that align with our marketing strategy.
• Generate creative ideas and manage digital marketing content across all our digital platforms that incorporates brand standards to help boost business performance.
• Create, publish and share engaging content (original text, photos, videos, etc) for use on social media. • Translate brand elements into plans for digital marketing strategies.
• Analyse market trends and identify new opportunities for digital marketing.
• Create and plan monthly social media calendar – for review and approval of management.
• Set up and optimize company pages within each digital platform to increase the visibility of social content.
• Ensure that all communications are consistent with our brand identity across all digital channels.
• Measure, track and analyse the performance of all digital marketing campaigns and assess against business goals (KPIs) to ensure profitability
• Ensure the business is up to date with the latest social media best practices and technologies
• Liase with graphics designers and photographers to develop engaging and creative content in line with the company’s brand strategy.
• Implement advertising/promotional campaigns and profitable positioning strategies.
• Manage SEO/SEM and marketing database.
• Handling and monitoring of all website and whatsapp orders.
• Respond to customer enquiries, complaints and feedback across all digital platforms in a timely manner.
• Implementation of digital marketing strategies to drive traffic to the company’s associated online media assets pages and generate conversions.

Qualifications

• BA / B.Sc Degree in Marketing, Communications or relevant field (desirable).
• 2+ years’ experience in a similar role.
• Excellent verbal and written communication skills.
• Highly creative with experience in identifying target audiences and devising marketing campaigns that engage, inform and motivate.
• Avid story teller with excellent verbal and written communication skills.
• Demonstrable experience in social media marketing.
• Photo and video editing experience.
• Vibrant and outgoing personality.
• Technological savvy with understanding of how technology can be deployed to boost marketing activity.
• A keen interest in food and/or desserts is highly desirable.

Application Closing Date
31st March, 2024.

Method of Application
Interested and qualified candidates should send their Resume to: hr@pinnahfoods.com using the Job Title as the subject of the mail.

Job Title: Head Baker / Kitchen Supervisor

Location: Lekki, Lagos
Employment Type: Full-time

Job Responsibilities 

• Cake decoration.
• Ensure the proper mixing, baking and preparation of menu items according to specified recipes, standards and guidelines.
• Preparation of cakes, other baked goods, desserts and other restaurant orders in line with given standards.
• Responsible for the training and induction of all kitchen employees.
• Ensure that all kitchen equipment are kept clean an in excellent working condition
• Organizing and planning regular cleaning schedules to ensure that high levels of hygiene and sanitation are maintained in the kitchen.
• Ensure that all items produced meet the required quality standards.
• Ensure the compliance of kitchen staff with laid down policies & procedures.
• Responsible for ensuring that alL kitchen records are properly updated on a timely basis.
• Proper organisation and storage of raw materials, baked goods, inventory, kitchen utensils, crockery, cleaning materials etc. in accordance with HACCP standards.
• Responsible for the overall supervision of the day to day operations of the central kitchen.

Skills & Requirements

• Minimum of HND certificate
• At least 3 years experience in a kitchen supervisory role.
• Attention to detail.
• Must be able to write, read and communicate in English fluently.
• A minimum of 5 years of experience in varied kitchen positions including cake baking, pastry making and cake decoration.
• Strong organisational and leadership skills.
• Must have exceptional hygiene and grooming standards.
• Experience in cake decorating with whipped cream, cream cheese and butter icing.
• Mathematical skills for working with simple conversions, weights and measures.
• Ability to work under pressure.

Application Closing Date
18th March, 2024.

How to Apply
Interested and qualified candidates should send their Applications, CV to: hr@pinnahfoods.com using the Job Title as the subject of the email.

Note: Only shortlisted candidates will be contacted.