Vacancies at The Dangote Group

Job Summary:

• We are excited to announce an opening for a friendly and detail-oriented Business Analyst, specializing in Land Transportation, to join our team at Dangote Group. As a Business Analyst in the Land Transportation division, you will play a vital role in analyzing and optimizing our transportation operations to ensure smooth and efficient operations.
• Your responsibilities will include collecting and analyzing data related to our land transportation activities, identifying areas for improvement, and providing data-driven insights and recommendations to enhance our transportation processes. You will collaborate with cross-functional teams, including logistics, operations, and IT, to gather information, identify trends, and drive continuous improvement in our land transportation operations.

Key Responsibilities:

• Collect and analyze data related to land transportation activities.
• Identify areas for improvement in transportation efficiency and cost-effectiveness.
• Collaborate with cross-functional teams to gather information and insights.
• Provide data-driven insights and recommendations to optimize land transportation processes.
• Monitor and track key performance indicators (KPIs) related to transportation operations.
• Support the implementation of process improvements in land transportation.

Requirements

• Bachelor’s degree in a related field (e.g., Business, Supply Chain, Logistics).
• 3-5 years of experience as a Business Analyst or similar role in land transportation.
• Proficiency in data analysis tools and techniques (e.g., Excel, SQL).
• Experience in the transportation or logistics industry is preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in cross-functional team

Deadline: Not Stated

How to Apply: Interested candidates should use the links below to apply:

• Business Analyst, Land Transportation

2). Customer Relationship Manager

Location: Nigeria

Description

• Responsible for executing the Group Strategy as it relates to Commercial Sales and Marketing,  Route-to-Market development etc for the new businesses within the Group.
• Responsible for initiating, maintaining and growing Top-Tier client relationship within the New Business on behalf of the Group.

Requirements

• Design and implement market entry strategy into new business markets.
• Develop and manage account plans for top tier new business customers that clearly articulates a 3-year growth profile as well as the required action plan for achieving them
• Build and maintain long term strategic relationships with assigned distributors and top tier customers to realize maximum value for Dangote Industries Limited
• Understand the issues and challenges that could impede growth in the new businesses, propose innovative solutions, and seek approval from the management team, Dangote Industries Limited
• Conduct periodic client/customer satisfaction surveys and reviews to ensure clients are satisfied with the new business products/services
• Perform Customer Journey Mapping for top tier customers across all channels to identify customer experience improvement opportunities with a view to driving customer satisfaction
• Plan and deliver CRM strategies across the Group, follow up on new business opportunities and communicate new product developments to prospective clients
• Work collaboratively with other units to acquire and manage all strategic customer data using a robust CRM platform/tool
• Conduct assessment of overall new business performance against set objectives and identify areas of improvement
• Provide feedback on customers’ concerns to Sales Teams/Representatives in relevant locations, escalate where applicable and follow up to ensure prompt resolution and customer satisfaction
• Develop and present periodic reports on all top tier customer relationship management activities to Management

• Dangote Cement Plc, a leading conglomerate in Nigeria, is seeking an engaging Human Resource Manager to join their team. As the Human Resource Manager in our Ibese Cement Plant, you will play a vital role in implementing and managing HR policies and programs to ensure the efficient management of human resources for the Plant.
• In this position, you will collaborate with functional heads within the Plant to enhance workforce planning, track and monitor manning levels, and keep attrition rates at a minimum. You will also be responsible for implementing career and performance management practices, providing guidance to the Plant’s management on HR issues, and performing other HR-related duties as assigned.

Requirements

Qualifications:

• Bachelor’s degree or its equivalent in a relevant discipline
• Professional qualification in HR Management, such as Senior Professional in HR (SPHR) or Chartered Institute of Personnel Management (CIPM), is an added advantage

Experience:

• Minimum of 15 years of progressive HR work experience

Skills and Competencies:

• Excellent knowledge of HR management processes, including organization development, manpower planning, and recruitment
• Strong understanding of employee and industrial relations, as well as labor and employment legislations in Nigeria
• Leadership and relationship management skills
• Presentation and communication skills
• Organization and project management skills
• Business writing skills

Deadline: Not Stated

How to Apply: Interested candidates should use the links below to apply:

• Human Resource Manager, Ibese Plant