WIOCC is the leading player in the deployment of carrier-scale, future-proofed network infrastructure into Africa. We have the flexibility and scale to meet the ever-growing demand for reliable, high-speed capacity throughout Africa, driven by end consumers, enterprise users and the ecosystem that supports them. Our policy of continual investment in our network to create Africa’s first, truly hyperscale network infrastructure means ongoing investment for growth, ensuring our readiness to meet the future data volume demands of end users throughout Africa.
We are recruiting suitable candidates to fill the position below:
Job Title: Network Architect (IP)
Location: Nigeria
Job Type: Full-time
Job Objective
- As part of the Engineering team, your primary responsibility will be to plan, design, select technologies & equipment, implement and make required changes to the WIOCC IP/MPLS network within budget and timelines and to the correct level of quality and performance to enable client services, satisfaction and revenue to be maintained and to meet or improve company targets.
- To be acknowledged as 4th level technical competence relating to the IP network.
Key Duties & Responsibilities
- Plan and design of new access, metro and core IP/MPLS networks
- Develop Policies, Procedures, Processes, Standards, Specifications and Work Instructions related to IP/MPLS engineering design, planning, maintenance, and operations
- Liaise with internal Project Managers and 3rd party suppliers that ensure IP/MPLS networks are designed and deployed according to design
- Initiate, plan, submit, track, manage and implement change requests for network optimisation
- Manage and track the IP/MPLS annual budget
- Keep track of stock, spares, drawdowns and reorder levels
- Interact with both internal and external clients
- Management & planning of overall IP/MPLS network, including auditing and record management
- Prepare RFP technical and strategy documents for procurement of IP/MPLS networks
- Support product development
- Ensure all documentation is up to date and stored on the designated platforms for easy access and retrieval
Minimum Qualifications
- Bachelor’s Degree (or equivalent, Masters preferred) in a technical field
- Requires a minimum of 10 year of technical experience in the telecom industry with at least 8 years in network engineering, network design role or equivalent
- Advanced knowledge of packet-switched networks (Ethernet, IP/MPLS, IGPs, BGP).
- Advanced knowledge in supporting IP/MPLS equipment i.e. Mikrotik, Juniper, Tejas Networks etc
- Advanced knowledge in network monitoring tools e.g. Cacti, MRTG, PRTG, NPM etc
- Effective written and verbal communication skills evidenced by work history and accomplishments
- Excellent communication and soft skills, including ability to listen to and summarize and concisely share key information with clients
- Demonstrated ability to manage multiple priorities and solve problems in a fast-paced environment
- Advanced understanding of IGPs, MPLS, MPLS-TP, BGP
Experience & Skills:
- CCIE or JNCIE or equivalent
- Proven track record of proficiently establishing and developing IP, MPLS and MPLS-TP networks within a complex organisation
- Expert use B/OSS tools effectively to record information accurately and concisely in a timely manner
Attributes:
- Client-focused, relationship-builder
- Integrity, honesty with high ethical standards
- Boundless, passionate, and flexible
- Personal excellence, accuracy, and attention to detail
- Collaborative, achieve results through teamwork and partnerships
- Strong analytical skills and able to collate and interpret data from various sources
- Excellent English language communicator with a natural aptitude for dealing with people
- Excellent network diagnostic and problem-solving skills
Application Closing Date
22nd September 2023.
Method of Application
Interested and qualified candidates should send their updated CV including three referees to: [email protected] using the Job Title as the subject of the mail.
Job Title: Architect (Fibre)
Location: Nigeria
Job Type: Full-time
Job Objective
- As part of the Engineering team, your primary responsibility will be to plan, design, select technologies & equipment, implement and make required changes to the WIOCC IP/MPLS network within budget and timelines and to the correct level of quality and performance to enable client services, satisfaction and revenue to be maintained and to meet or improve company targets.
- To be acknowledged as 4th level technical competence relating to the IP network.
Key Duties & Responsibilities
- Plan and design of new access, metro and core IP/MPLS networks
- Develop Policies, Procedures, Processes, Standards, Specifications and Work Instructions related to IP/MPLS engineering design, planning, maintenance, and operations
- Liaise with internal Project Managers and 3rd party suppliers that ensure IP/MPLS networks are designed and deployed according to design
- Initiate, plan, submit, track, manage and implement change requests for network optimisation
- Manage and track the IP/MPLS annual budget
- Keep track of stock, spares, drawdowns and reorder levels
- Interact with both internal and external clients
- Management & planning of overall IP/MPLS network, including auditing and record management
- Prepare RFP technical and strategy documents for procurement of IP/MPLS networks
- Support product development
- Ensure all documentation is up to date and stored on the designated platforms for easy access and retrieval
Minimum Qualifications
- Bachelor’s Degree (or equivalent, Master’s preferred) in a technical field
- Requires a minimum of 10 year’s technical experience in telecom industry with at least 8 years in network engineering, network design role or equivalent
- Advanced knowledge of packet switched networks (Ethernet, IP/MPLS, IGPs, BGP).
- Advanced knowledge in supporting IP/MPLS equipment i.e. Mikrotik, Juniper, Tejas Networks etc
- Advanced knowledge in network monitoring tools e.g. Cacti, MRTG, PRTG, NPM etc
- Effective written and verbal communications skills evidenced by work history and accomplishments
- Excellent communications and soft skills, including ability to listen to and summarize and concisely share key information with clients
- Demonstrated ability to manage multiple priorities and solve problems in a fast-paced environment
- Advanced understanding of IGPs, MPLS, MPLS-TP, BGP
Experience & Skills:
- CCIE or JNCIE or equivalent
- Proven track record of proficiently establishing and developing IP, MPLS and MPLS-TP networks within a complex organisation
- Expert use B/OSS tools effectively to record information accurately and concisely in a timely manner
Attributes:
- Client-focused, relationship-builder
- Integrity, honest with high ethical standards
- Boundless, passionate, and flexible
- Personal excellence, accuracy, and attention to detail
- Collaborative, achieve results through teamwork and partnerships
- Strong analytical skills and able to collate and interpret data from various sources
- Excellent English language communicator with a natural aptitude for dealing with people
- Excellent network diagnostic and problem-solving skills
Application Closing Date
22nd September 2023.
Method of Application
Interested and qualified candidates should send their updated CV including three referees to: [email protected] using the Job Title as the subject of the mail.
Job Title: Field Manager
Location: Nigeria
Job Type: Full-time
Job Objective
- Lead and manage the Field Engineer team, to provide field support, resolve escalated incidents and assigned problems, maintain the WIOCC Network.
- To be acknowledged as the regional field expert within the Company.
Key Duties & Responsibilities
- Lead and manage 24/7 regional field team, escalation / on-call
- Manage PoP facilities and data centre supplier management
- Establish and manage field routine maintenance activities, comply with health & safety legislation
- Lead problem resolution relating to field issues
- Manage spares inventory, local records and data reconciliation with NetSuite
- Manage the lab and bench testing area
- Network installation, testing & commissioning, bringing into service, integration
- Network quality and performance management
- Creation of routine & ad hoc reports as needed
- Assist other departments and lead and report on projects as requested by the Programme Manager
- Adhere to, lead compliance with, and develop Company policies and procedures
- Champion the development, use of and ensure data integrity of NetSuite
- Innovate, report on and continually improve on operational and network KPIs
- Service reporting excellence for both internal, clients and suppliers
- Mentorship & training of regional field team on technical competency.
Minimum Qualifications
- Bachelor’s Degree (or equivalent work experience) in a technical field
- Technical certifications CCNA or JNCIA, CCNP or JNCP (desirable) or equivalent work experience.
Experience & Skills:
- Requires minimum of 6 years’ technical experience in telecom industry, with desirably at least 3 years in second level technical support or equivalent and essentially 3 years in a team leader role
- Knowledge of platforms including OTN, DWDM, SDH, Data (Ethernet, IP/MPLS, OSPF, BGP)
- Knowledge in supporting transmission and switching equipment i.e. Mikrotik, Juniper, Tejas Networks etc
- Experience in network monitoring tools e.g. Cacti, MRTG, PRTG, NPM etc
- Ability to share knowledge and mentor other team members
- Effective written and verbal communications skills evidenced by previous work history and accomplishments
- Excellent communications and soft skills, including ability to listen to and summarize and concisely share key information with clients
- Must use B/OSS tools effectively to record information accurately and concisely in a timely manner
- Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment.
Attributes:
- Team leader & manager, motivator, client focused, relationship builder
- Integrity, honest with high ethical standards, boundless, passionate and flexible
- Personal excellence, accuracy and attention to detail
- Collaborative, achieve results through teamwork and partnerships
- Strong analytical skills and able to collate and interpret data from various sources
- Good English language communicator with a natural aptitude for dealing with people
- Excellent network diagnostic and problem-solving skills.
Application Closing Date
15th September 2023.
Method of Application
Interested and qualified candidates should send their updated CV including three referees to: [email protected] using the Job Title as the subject of the mail.
Job Title: Data Administrator
Location: Nigeria
Job Objective
- We are seeking a highly skilled and detail-oriented Data Administrator to join our team.
- As a Data Administrator, your primary responsibility will be to rectify and correct data inconsistencies and errors within our organisation’s databases.
- Your keen eye for detail, strong analytical skills, and proficiency in data management tools will be crucial in ensuring the accuracy and integrity of our data.
Key Duties & Responsibilities
- Identify and rectify data inconsistencies and errors within the organisation’s databases.
- Conduct thorough data analysis to identify patterns, trends, and discrepancies.
- Collaborate with cross-functional teams to understand data requirements and rectification needs.
- Develop and implement data rectification strategies, procedures, and best practices.
- Utilise data management tools and software to clean, validate, and correct data.
- Perform data audits to ensure data accuracy and adherence to quality standards.
- Work closely with stakeholders to resolve data-related issues and provide timely updates.
- Maintain comprehensive documentation of rectification activities, processes, and outcomes.
- Monitor data quality metrics and generate reports to track progress and identify areas for improvement.
- Stay up to date with industry trends and advancements in data management techniques.
Minimum Qualifications
- Diploma (or equivalent work experience) in a technical field
Experience & Skills:
- Identify and rectify data inconsistencies and errors within the organisation’s databases.
- Conduct thorough data analysis to identify patterns, trends, and discrepancies.
- Collaborate with cross-functional teams to understand data requirements and rectification needs.
- Develop and implement data rectification strategies, procedures, and best practices.
- Utilise data management tools and software to clean, validate, and correct data.
- Perform data audits to ensure data accuracy and adherence to quality standards.
- Work closely with stakeholders to resolve data-related issues and provide timely updates.
- Maintain comprehensive documentation of rectification activities, processes, and outcomes.
- Monitor data quality metrics and generate reports to track progress and identify areas for improvement.
- Stay up to date with industry trends and advancements in data management techniques.
Attributes:
- Client focused, relationship builder
- Integrity, honest with high ethical standards
- Boundless, passionate, and flexible
- Personal excellence, accuracy, and attention to detail
- Collaborative, achieve results through teamwork and partnerships
- Strong analytical skills and able to collate and interpret data from various sources
- Excellent English language communicator with a natural aptitude for dealing with people
- Excellent network diagnostic and problem-solving skills.
Application Closing Date
22nd September 2023.
Method of Application
Interested and qualified candidates should send their updated CV including three referees to: [email protected] using the Job Title as the subject of the mail.
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
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- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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