Vacancies at Lead Enterprise Support Company Limited

Job Title: UI / UX Designer

Location: Nigeria
Employment Type: Full Time

Job Objective / Description

• Our client is seeking a dynamic UI/UX Designer who will be responsible for the user experience (UX) and user interface (UI) design of our various digital assets.
• The ideal candidate will ensure that all elements of the online user experience are optimized for improved usability, usefulness, and exceptional visual design.

Duties and Responsibilities

• Investigating user experience design requirements for our suite of digital assets.
• Developing and conceptualizing a comprehensive UI/UX design strategy for the brand.
• Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
• Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
• Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
• Providing advice and guidance on the implementation of UX research methodologies and testing activities to analyze and predict user behavior.
• Adhering to style standards in typography and graphic design.

Job Requirements

• A Bachelor’s Degree (or equivalent) and a minimum of 2 years of UI/UX design experience for digital products or services.
• A portfolio of professional UI/UX design work for both web and mobile platforms.
• Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
• A team player but can work independently too.
• Excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

Application Closing Date
30th August, 2024.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@leadhradvisory.com using the Job Title as the subject of the mail.

Job Title: Salesforce Professional

Locations: Nigeria
Employment Type: Contract

Job Description

• A Logistics & Transport Company in Lagos needs a Salesforce comprising distinguished professionals who will promote their container depots.
• They will sell to importers and exporters, the advantages of such depots. To promote container depots in Lagos.

Requirements

• Bachelor’s Degree / HND with 3 – 5 years experience.
• Anyone with Logistics / Shipping line experience is a plus.

Salary
N250,000 monthly + commission

Application Closing Date
31st August, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: This job is contract-based for a six-month probationary period.

Job Title: Head, IT Application Development

Location: Nigeria
Employment Type: Full-time

Job Objective / Summary

• To ensure the availability of appropriate and effective information technology and systems that meet the operational requirements of the bank.
• Leading the application development team in designing, developing, and maintaining software applications that align with our business objectives and technological vision.
• Play a critical role in driving innovation, ensuring quality, and delivering value to our customers through the effective management of the application development lifecycle.

Duties and Responsibilities

• Work with the Head, IT Solutions in developing effective information systems strategy and plan for the bank.
• Works with stakeholders to define software requirements.
• Informs stakeholders of new and emerging technologies.
• Delegates and directs tasks.
• Decides appropriate architecture for system development and other technical solutions and makes relevant recommendations to stakeholders.
• Oversee the planning, execution, and delivery of all application development projects.
• Monitors the progress of current projects.
• Writes and implements clean and efficient codes.
• Ensures that projects are completed on time and within budget.
• Manages team members to ensure that the team’s objectives and goals are met.
• Trains new employees on the Unit’s SOP.
• Plans product releases.
• Conducts code review.
• Identifies training needs and works with the Head of IT to organize required training.
• Manages production deployment processes.
• Ensure that applications meet quality, security, and compliance standards.
• Implement robust testing processes, including unit testing, integration testing, and user acceptance testing.

Job Requirements

• A good University Degree or HND in Computer, Electrical Engineering, or other applicable courses, plus relevant professional IT qualification.
• Minimum of 8 – 10 years of relevant experience.
• Computer literacy, including proficiency in all key Microsoft Office programs.
• Knowledge of computer hardware functioning.
• Knowledge of programming languages.
• Managerial and leadership skills.
• Communication skills.
• Presentation skills

Application Closing Date
30th August, 2024.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@leadhradvisory.com using the job title as the subject of the application.

Our client is a major player in the Nigeria Health Insurance Industry with the Head Office in Lagos and offices spread across the country.

Due to their steady growth and expansion, they seek competent, experienced, and dedicated candidates to fill the position below:

Job Title: Assistant Business Development Manager

Location: Nigeria
Employment Type: Full-time

Key Responsibilities

• Be responsible for the sourcing of new clients while maintaining relationships with existing clients.
• Achieve allocated sales revenue targets.
• Arrange for meetings and presentations.
• Conduct regular market intelligence activities.
• Contribute to the development of healthcare plans.
• Contribute to the development of the company’s marketing and sales plan.

Qualifications / Requirements

• Minimum of B.Sc in Marketing or any Management related course.
• 2-3 years post-qualification marketing/sales experience in the HMO industry.
• Knowledge of the operations of the National Health Insurance Scheme (NHIS) and medical will be an added advantage
• Excellent selling and customer relationship skills.
• Good communication/presentation skills (both oral and written).

Salary
N250,000 Monthly.

Application Closing Date
31st  August, 2024.

Method of Application
Interested and qualified candidates should send their CVs to recruitment@leadhradvisory.com using the job title as the subject of the mail.

Job Title: Head, Client Experience Management

Location: Nigeria
Employment Type: Full-time

Job Objective / Summary

• To develop and implement effective relationship marketing and customer service strategy for the microfinance bank, which arises from a clear understanding of the market.

Duties and Responsibilities

• Define and implement standards/procedures for ensuring optimal customer experience.
• Carry out Business espionage via survey bi-annually in collaboration with the Strategy Department.
• Coordinate CBN Consumer Protection activities to ensure all KPIs indicators are met.
• Design strategic and superior CX strategies to drive competitive advantage –market leadership, customer retention, loyalty, and value.
• Product development
• Supervise the activities of the customer experience team to ensure their interaction with customers reflects positively on the company.
• Monitor the activities of the customer service team to ensure compliance with acceptable standards of customer service.
• Prepare and manage annual budgets to achieve set objectives and goals.
• Utilize customer relationship management (CRM) tools in coordinating and monitoring customer experience operations.
• Visit branches, union, and council meetings to identify or confirm client needs and obtain feedback on the level of satisfaction with existing products and services.
• Ensure issues of dissatisfaction in client service delivery are promptly identified and addressed
• Monitor client aspirations and issues and ensure that innovative products and excellent service delivery are in place to address them.
• Prepares monthly complaint reports to the CBN.
• Ensures the implementation of the bank’s Cooperate Social Initiatives.
• Ensure insurance claims processed are fully executed to the payment stage with proper documentation to the insurance Broker and prepare monthly reports to the Risk Management Committee.
• Collaborate with the Strategy and Business Development Unit to conduct Client Satisfaction Surveys.
• Brand ambassadorship, ensuring a proper brand interpretation and representation across the bank.
• Collate Client Experience Officers report weekly and monthly.
• Provide the Head of Corporate Communication & Branding with weekly, monthly, and quarterly reports.

General:

• Appraises subordinates promptly and objectively and follows up on action points resulting from the appraisal.
• Organize training programs for customer experience representatives to update their job knowledge and enhance their skills.
• Perform other duties and responsibilities as may be assigned by the Head, Cooperate Communications & Branding & the Managing Director.

Job Requirements

• A good Bachelor’s Degree, preferably in a business-related discipline (MBA and/or other relevant postgraduate or professional qualifications will be an added advantage).
• Minimum of 7 years of relevant experience in banking operations and customer service.
• Computer knowledge and IT proficiency.
• Good knowledge of banking operations.
• Good managerial & leadership skills.
• Research and Marketing skills.
• Analytical, problem-solving, and Negotiation skills.

Application Closing Date
30th August, 2024.

Method of Application
Interested and qualified candidates should send their CVs to: recruitment@leadhradvisory.com using the Job Title as the subject of the mail.

Our client, a Microfinance Bank, is recruiting to fill the position below:

Job Title: Web Full-Stack Developer

Location: Nigeria
Employment Type: Full-time

Job Description

• Our client is seeking a Web Full-Stack Developer ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries.
• This person will have complete, end-to-end ownership of projects.
• The ideal candidate has experience building products across the stack and a firm understanding of web frameworks, APIs, databases, and multiple back-end languages.

Objectives of this role

• Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth.
• Develop new features and infrastructure to support rapidly emerging business and project requirements.
• Assume leadership of new projects, from conceptualization to deployment.
• Ensure application performance, uptime, and scale, and maintain high standards for code quality and application design.
• Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities.

Duties and Responsibilities

• Participate in all aspects of agile software development, including design, implementation, and deployment.
• Architect and guide building end-to-end systems optimized for speed and scale.
• Work primarily in Ruby, Java/JRuby, React, and JavaScript.
• Engage with inspiring designers and front-end engineers, and collaborate with leading back-end engineers to create reliable APIs.
• Collaborate across time zones via Slack, GitHub comments, documents, and frequent video conferences.

Job Requirements

• Bachelor’s Degree (or equivalent) in Computer Science, Information Technology, or Engineering.
• Minimum of 1 year of experience in building large-scale software applications.
• Professional certification is an advantage.
• Interest in learning new tools, languages, workflows, and philosophies.
• Experience in building web applications.
• Knowledge of Ruby, Java/JRuby, React, and JavaScript.
• Excellent debugging and optimization skills
• Experience in unit/integration testing.

Application Closing Date
30th August, 2024.

Method of Application
Interested and qualified candidates should send their CVs to: recruitment@leadhradvisory.com using “Web Full-Stack Developer” as the subject of the mail.