Recruitment at Elite Logistics & Development Services Limited

Elite Logistics & Development Services Limited is an indigenous company with its operating office in Lagos and is duly registered under the Companies and Allied Matters Act 1990 with RC1195367. ELADS Limited prides itself on meeting modern-day civil engineering, construction and general contracts administration challenges and ensuring the timely, successful completion of projects.

Elite Logistics & Development Services Limited strives to conduct its business fairly and honestly with consideration for the long-term needs of all its stakeholders. Competitive tendering, professional management, quality construction, an excellent safety record, a proven ability, cooperative and proactive approach have ensured our delivery of the highest quality workmanship and client satisfaction in both the public and private sectors.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Nigeria
Employment Type: Full-time

Job brief

• We are looking for a customer-oriented service representative.

What does a Customer Service Representative do?

• A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
• The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative.
• They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists.
• They are confident in troubleshooting and investigating if they don’t have enough information to answer customer questions or resolve complaints.
• The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities
Customer Service Responsibilities list:

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers.

Requirements and skills

• High School Diploma.
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multitask, prioritize, and manage time effectively.

Salary
N80,000 – N150,000 / month.

Application Closing Date
3rd December, 2025.

How to Apply
Interested and qualified candidates should send their CV to: elitelogisticdevelopment@gmail.com using the Job Title as the subject of the email.

Job Title: Marketing Manager

Location: Nigeria
Employment Type: Full-time

Job Brief

• If you live and breathe marketing, we need to talk. We’re looking for a flexible and versatile marketer who will be responsible for the growth of our inbound sales channels.
• Marketing manager responsibilities include tracking and analyzing the performance of advertising campaigns, managing the marketing budget and ensuring that all marketing material is in line with our brand identity. To be successful in this role, you should have hands-on experience with web analytics tools and be able to turn creative ideas into effective advertising projects.
• Ultimately, you will help us build and maintain a strong and consistent brand through a wide range of online and offline marketing channels.

Responsibilities

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Requirements and skills

• BSc/MSc degree in Marketing or related field
• Demonstrable experience in marketing together with the potential and attitude required to learn
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Experience in setting up and optimizing Google Adwords campaigns
• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
• A sense of aesthetics and a love for great copy and witty communication
• Up-to-date with the latest trends and best practices in online marketing and measurement

Salary
N100,000 – N150,000 / month.

Application Closing Date
3rd December, 2025.

How to Apply
Interested and qualified candidates should send their CV to: elitelogisticdevelopment@gmail.com using the Job Title as the subject of the email.

Job Title: Personal Assistant

Location: Nigeria
Employment Type: Full-time

Job Brief

• We are looking for a responsible Personal Assistant to provide personalized secretarial and administrative support in a well-organized and timely manner.
• You will work on a one-to-one basis on a variety of tasks related to manager’s working life and communication.

Responsibilities

• Act as the point of contact between the manager and internal/external clients
• Screen and direct phone calls and distribute correspondence
• Handle requests and queries appropriately
• Manage diary and schedule meetings and appointments
• Make travel arrangements
• Take dictation and minutes
• Source office supplies
• Produce reports, presentations and briefs
• Devise and maintain office filing system

Requirements and Skills

• PA Diploma or certification would be considered an advantage
• Proven work experience as a Personal Assistant
• Knowledge of office management systems and procedures
• MS Office and English proficiency
• Outstanding organisational and time management skills
• Up-to-date with latest office gadgets and applications
• Ability to multitask and prioritize daily workload
• Excellent verbal and written communications skills
• Discretion and confidentiality
• High School degree.

Salary
N100,000 / month.

Application Closing Date
17th December, 2025.

How to Apply
Interested and qualified candidates should send their CV to: elitelogisticdevelopment@gmail.com using the Job Title as the subject of the email.