Canonical Current Recruitment Opportunities

Canonical – We deliver open source to the world faster, more securely, and more cost-effectively than any other company. We develop Ubuntu, the world’s most popular enterprise Linux from cloud to edge, together with a passionate global community of 200,000 contributors. Ubuntu means ‘humanity to others. We chose it because it embodies the generosity at the heart of open source, the new normal for platforms and innovation. Together with a community of 200,000, we publish an operating system that runs from the tiny connected devices up to the world’s biggest mainframes, the platform that everybody uses on the public cloud, and the workstation experience of the world’s most productive developers. Secure and reliable, elegant and intuitive, and open for innovation – Ubuntu is the future of open source, which is why it’s the fastest-growing Linux in the world despite already being the most widely deployed.

We are recruiting to fill the position below:

Job Title: Senior UX Designer – Ubuntu Desktop

Location: Nigeria  (Remote)
Employment Type: Full-time

Background

• Almost 20 years ago, with Ubuntu, Canonical created the first Linux for human beings. Our design team is on a mission to turn complex, open-source software into intuitive products that can change the face of enterprise IT. We are looking for an exceptional senior user experience designer, who shares our passion and wants to bring Linux to millions of desktops.
• Our mission is to make enterprise-grade open source software, applications and services available to people everywhere. We create world-renowned software, impacting the lives of millions of engineers, enterprises, entrepreneurs and consumers every day.
• Our multi-disciplinary web design and production team includes visual designers, UX Designers, front-end and back-end developers to bring exciting web projects to life. We help and learn from each other and strive to improve our work and processes.
• This role sits in the design team reporting to one of the UX managers.

What your day will look like

• Work with the Ubuntu desktop user community to research new features and improvements
• Collaborate with product managers and engineers to shape the future of Ubuntu desktop
• Create world-class desktop and web interactions for Ubuntu
• Evolve and evangelise design systems that drive consistency and efficiency
• Provide direction to the design team, keeping our efforts aligned with product strategy and best practices
• Interact with the open source community to encourage adoption of features and designs
• UX designers should be excellent communicators who are at ease working with a complex mix of engineers, designers and executives. They represent us at cross-functional company meetings and must present their design position with clarity and precision. They should be confident and excited to take on complex design challenges. They should also be able to connect their design leadership to the strategic vision of the company.

What we are looking for in you

• Excellent academic results at school and university
• Bachelor’s or equivalent in User Experience, Design, or STEM
• Knowledge and passion for user experience, technology and design
• Commitment to continuous learning and improvement – curious, flexible, scientific
• Drive to finish work and celebrate success
• Confidence in user research practices
• Engagement with the latest design research and innovation.

What we offer you

• Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
• In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
• Fully remote working environment – we’ve been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at ‘sprints’
• Priority Pass for travel and travel upgrades for long haul company events
• An opportunity to shape a company and products
• Influence in the open source community
• An inclusive work environment.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Software Engineer – Digital Workplace

Location: Nigeria  (Remote)
Employment Type: Full-time
Reports to: OpenStack Product Engineering Manager

The Role

• Our Workplace Engineering team are a highly performant group which specialises in web architecture and analytics specialists.
• Building new tools, dashboards and analytics that empower colleagues, managers and executives to make better decisions and deliver better work.

What you will do

• Design and deliver web-based systems and SAAS
• Provide new insights into the Canonical workplace experience
• Enable new processes and improve existing workflows
• Collaborate proactively with a distributed team
• Write high-quality code to create new features
• Debug issues and produce high-quality code to fix them
• Consistently provide high-quality code reviews to other engineers
• Discuss ideas and collaborate on finding good solutions
• Estimate work, set goals and meet them
• Write project specifications, and epics and understand the risks
• Understand completion criteria and push work to completion
• Coaching, mentoring and providing feedback to more junior members of the team, while always developing yourself
• Connect to many data sources and provide insightful visualisations
• Database design and architecture for connected systems
• Developing new and improved working practices for the company
• Providing tooling to support optimised processes
• Love what you do.

Who you are
To be successful in this team you must be an expert in two or more of the following:

• Backend web service programming in Python and Node.JS
• Solid understanding of web development technologies such as HTML, CSS, and JavaScript.
• Data analytics and statistical analysis
• Natural language processing, sentiment analysis, machine learning
• Data visualisation
• The ideal candidate will use their passion for experimentation and analytics to build tomorrow’s tech organisation. This team will help us gain insights into the business and our talent pool, and use those insights to improve the experience of working at Canonical.
• As a Senior Web Engineer at Canonical, you need an analytical, data-driven mind and a passion to connect and make sense of interesting data from APIs. We focus heavily on the collection of metrics, optimising processes, and ways of working across Canonical.  You need to demonstrate leadership, excellence, and consistency and will mentor others in the team.

We Offer

• Remote first: 100% remote working with the opportunity to travel to Sprints. We meet a couple of times a year in interesting places all around the world to come together to collaborate. These Sprints see circa 300 people come together. This year we have travelled to Frankfurt, Copenhagen, Montreal and Prague!
• Personal development: Annual budget allowance and time to focus on areas you want to improve.
• Compensation: eligibility for annual pay review including bonuses.
• Recognition: The ability to possibly be rewarded and recognised by others for the work you do.
• Travel: Priority Pass for lounge access when flying to sprints. International SOS membership to support you whilst travelling.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Software Engineering Manager – Ubuntu Build Infrastructure

Location: Nigeria (Remote)
Employment Type: Full-time
Reports to: OpenStack Product Engineering Manager

Background
Drive the future of collaborative open source development tooling as part of the Launchpad team. This is an opportunity for a motivated engineering manager with a passion for open source software, Linux, and web services to join our distributed team.

Launchpad is a robust platform for managing open source development projects. It includes code hosting and review, bug tracking, package building, translations, and other facilities used by free and open source software developers.  It provides essential development infrastructure for major projects such as Ubuntu.

Job Description

• As an engineering manager at Canonical your primary responsibility is to the people you support: ensuring that they are growing as engineers, doing valuable work, and generally having a great time at Canonical.
• We’re looking for technical leadership and a solid background in software development, so that you’re able to challenge and grow your team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
• Build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company.

What you’ll do

• Grow and lead a team of engineers in your region
• Develop talent through coaching, mentoring, feedback, and hands-on career development
• Apply sound engineering principles and directly contribute toward your team’s goals
• Create and maintain productive relationships with stakeholders
• Set and manage expectations with other engineering teams, management, and external stakeholders
• Collaborate proactively with a distributed team and community
• Lead the ongoing development of Launchpad, the infrastructure on which great software like Ubuntu is built
• Advocate and advance modern, agile software development practices and help develop and evangelise great engineering and organisational practices
• Grow a healthy, collaborative engineering culture in line with the company values
• Actively engage with the broader leadership team
• Work from home with international travel up to 6 weeks per year for internal and external events

Who you are

• You have experience leading a distributed team to deliver features and manage production services at scale
• You love to mentor, develop, and grow people, and have an outstanding track record of doing so
• You are knowledgeable and passionate about technology
• You have experience delivering high quality software
• You have experience designing and evolving complex distributed systems
• You have effective written and verbal communication skills
• You have solid experience working in an agile development environment.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Social Media Marketing Specialist

Location: Nigeria (Remote)
Employment Type: Full-time
Reports to: OpenStack Product Engineering Manager

The Role

• We’re on the look out for a brilliant Social Media Marketing Specialist to join our team and take our communications to the next level. Our social media provides a window between the people who make our products and those who use them. With audiences in the millions, our online communities have the opportunity to talk to us, engage with us, provide feedback and be involved in the world of Ubuntu. From #opensource to coffee on K8s, launch previews to twitter storms over some cool release swag, our marketing team is committed to creating conversations with audiences all over planet earth: developers, tech enthusiasts, security engineers…
• The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They prefer to work in an environment that emphasises ownership of campaigns, collaboration, learning, curiosity and a drive to continually improve oneself / the team / the organisation. They love to problem solve, get hands-on, experiment, measure and use automation to make daily life easier.
• This role sits in the communications team reporting to the director of communications.

What your day will look like

• Create, schedule and publish content and campaigns across multiple social media channels
• Deliver regular analysis and reporting on social media metrics, content performance and campaigns results
• Support the growth and nurturing of Canonical’s social media audiences, while increasing engagement rates and valuable actions
• Develop flair with copywriting  and asset creation to create messaging that aligns with the brand and its personality, and drives audiences towards action
• Be responsible for executing A/B and multivariate growth tests
• Be audience centric, focusing on platform and community moderation, as well as direct audience engagement
• Create awareness on integrated campaigns, product launches, webinar series, industry announcements and core content.
• Package all of Canonical’s product offerings and educational material creatively, from bare metal, AI, Kubernetes to chats on diversity and CSR.

What we are looking for in you

• Experience managing social media platforms for tech brands, part of a content team or marketing agency
• Hands-on knowledge of social media management tools, an understanding of web analytics tools (social and web)
• Proficiency with at least four social media platforms including LinkedIn, YouTube, Twitter, Facebook, Instagram and Reddit
• An analytical eye and a good sense for the type of content that performs best depending on platform and objective
• Experience with educational content funnels, and using video as a core social media marketing asset
• Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams
• Excellent verbal and written communication skills, strong content marketer
• Proven ability to prioritise and differentiate what matters from the noise, meeting deadlines without sacrificing quality
• Willingness to travel up to 4 times a year for internal events.

What we offer you

• Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
• In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
• Fully remote working environment – we’ve been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at ‘sprints’
• Priority Pass for travel and travel upgrades for long haul company events.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Salesforce Engineering Manager, Commercial Systems

Location: Nigeria (Remote)
Employment Type: Full-time
Reports to: OpenStack Product Engineering Manager

Background
This engineering management role is an opportunity for a technologist with a passion for Linux and Ubuntu to build a career with Canonical and drive the success of the business. If you have an affinity for open source development, then you will enjoy working with some of the best people in the industry at Canonical.

Our new Commercial Systems unit is conceived as five engineering teams that closely collaborate with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are used by millions of machines all over the world. Apply here if you would like to run one of these teams. They cover the following areas:

A contracts service. We develop and operate a contracts service that, among others, supports the authentication, authorization, and delivery of Extended Security Maintenance (ESM) at scale to a wide range of devices spanning from individual systems to large enterprise fleets running in cloud environments via Ubuntu Pro. This service also delivers certain contract-based services, like our kernel live patches.

JAAS/Identity/Livepatch. We take the operational scalability of Juju, Canonical’s solution to public, private, and hybrid-cloud application management and orchestration, to the next level by developing JIMM (Juju Intelligent Model Manager) and Candid (open source identity manager) that enable organizations to operate clusters of Juju-enabled clouds at a scale. In addition to that, we deliver the Livepatch client package and the Livepatch server backend that integrate with the contracts service to deliver live patches for the Linux kernel.

Data lake and SAAS integration. The third major area is related to internal business operations. We develop and operate several data warehouses, including data ingestion pipelines, used by operations and data analytics teams. In addition to that, we help internal business units to automate processes across a number of software solutions and integrate with a number of SaaS solutions to ensure a smooth flow of data.

Integration with public clouds. The fourth major area or responsibility lies in integrating the contracts service with public clouds, such as Azure, AWS, and GCP, to deliver customers a seamless SAAS experience at the OS level, including access to Extended Security Maintenance and support offerings provided by Canonical personnel.

Salesforce. The fifth major area is centered around Salesforce. Our team of Salesforce engineers and administrators ensures that business operations teams have the right data at a hand and the right business processes in place. The team works closely with the four engineering teams and provides subject matter expertise.

We are looking for software engineering managers, ideally with strong background in Go, Python, who have the drive and energy to lead a team of engineers in delivering and operating these capabilities at scale, ensure the highest engineering quality, sharpen team skills, and work with us to define the future of open source.

What your day will look like

• Lead a team of software engineers implementing and operating software solutions
• Provide engineering and process guidance to engineering teams
• Actively seek improvements to established processes, designs, and solutions
• Collaborate with peers and cross-functional teams
• Deliver engineering solutions leveraging the Salesforce platform

What we are looking for in you

• Bachelor’s Degree or equivalent in Computer Science or a related Engineering field
• Experience with Salesforce development/integration or APEX
• Experience as a hands-on engineering manager or a team lead
• Experience building, deploying, and operating distributed systems and APIs
• Excellent verbal and written communication skills in English
• Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
• Ability to travel to international destinations for one week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels

Additional skills that you might also bring:

• Experience as a software developer in a high-level language – preferably Go or Python
• Experience in a business role such as sales, finance, or operations.

What we offer you

• Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
• In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
• Fully remote working environment – we’ve been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at ‘sprints’
• Priority Pass for travel and travel upgrades for long haul company events.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Product Marketing Manager – Security

Location: Nigeria (Remote)
Employment Type: Full-time
Reports to: OpenStack Product Engineering Manager

Description

• Open Source has become the norm in enterprise and SAAS applications. Canonical has delivered secure open source to millions of users and enterprises.
• We’re looking for a Product Marketing Manager who will be responsible for developing marketing strategy and go to market plans at a global level for our security and compliance portfolio. This is a hands-on, multi-disciplinary and dynamic position, requiring close collaboration with the product and engineering teams, content team, sales teams, as well as other marketing functions… all in support of Canonical’s growth.
• The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They prefer to work in an environment that emphasises ownership of campaigns, collaboration, learning, curiosity and a drive to always improve oneself / the team / the organisation. They love to problem solve, get hands on, experiment, measure and use automation to make daily life easier.

We Value

• Experience in a product marketing function for enterprise IT products (SaaS experience preferred)
• Passion for the cybersecurity industry and cybersecurity marketing
• The discipline and creativity to build successful go-to-market strategies
• Personal engagement with users and customers
• Excellent verbal and written communication skills: strong content marketer
• Excellent academic results, with Bachelor’s or equivalent in Business, Marketing, or STEM
• Commitment to continuous learning, feedback and improvement
• Engagement with the latest marketing and martech practices
• We expect members of the Canonical marketing team to be excellent communicators who are at ease working with a complex mix of engineers, product managers, sales representatives and executives. They should also be able to translate complex value propositions into simple messages and awareness journeys.

What We Offer

• An opportunity to work on an iconic IT product portfolio
• Influence in the open source and DevSecOps community
• An inclusive work environment
• Learning and development
• Annual compensation review
• Recognition rewards
• Annual leave
• Priority Pass for travel.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Ubuntu Technical Support Manager

Location: Nigeria (Remote)
Employment Type: Full-time
Reports to: OpenStack Product Engineering Manager

Background

• Open source is now the centre of technology innovation, and the new default for tech and traditional companies alike. Canonical Ubuntu is the fastest growing open source platform, with over 20 million users globally. Canonical provides commercial support, consulting and training services to customers and partners who are deploying Ubuntu. Our customers are technology innovators inside global enterprises using Ubuntu and open source to build the future in their industry.
• Our regional Technical Support Managers run world-class Technical Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting.
• You’ll need to be comfortable in a fast paced environment, able to take responsibility for delivering to customers and enjoy challenges. You will also need to care deeply about your team, their skills, and their career development.

Key Responsibilities

• Management of a professional support team, including skills development and performance management
• Operational control, shift scheduling, accountability for key performance indicators (KPIs)
• Ensures that all customer cases are responded to within the SLA, and in a professional manner
• Act as the customer escalation contact, and ensure that such escalations are addressed appropriately
• Accountability for customer satisfaction
• Contribution to the support knowledge base
• Continuous improvement to the team’s processes and support service delivery
• Hire, develop and train support team to match business requirements
• Work with the leadership team to drive growth and transformation initiatives

Required Skills and Experience

• Extensive CLI experience with Linux at a technical level (Support, Development, Implementation).
• Experience or knowledge of OpenStack, Public Cloud or Virtualization technologies.
• Leadership experience, and preferably team management experience
• Confidence under pressure, with proven track record of high customer focus
• Preferably fluent in two languages English being primary
• Excellent communication skills (verbal and written).

We Offer

• 100% work-from-home
• Learning and development
• Competitive salary
• Recognition rewards
• Annual leave
• Priority Pass for travel.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Design Manager – Brand & Marketing

Location: Nigeria (Remote)
Employment Type: Full-time
Reports to: OpenStack Product Engineering Manager

The Role

• Our Design Manager will play a key role making open source software available to the world. Our Design function ensures the experience of using software is true to our intentions, and the Design Manager makes this possible through leadership within, and beyond, our teams.
• As a Design Manager, you bring experience managing delivery teams and have expertise in visual and UX design. This enables you to coach designers cross-context to move towards tangible outcomes and lift the quality of their work. You will manage expectations and ensure deadlines are met in a timely manner against your roadmap. You will be able to communicate clearly and actively listen to product and engineering stakeholders, and your team, to drive sustainable quality improvements and guide individuals towards meaningful growth.
• Leading the Brand & Marketing Design team, you will take responsibility for how we express the Canonical and Ubuntu brands and product content operations, especially on our web touchpoints.

What your day will look like

• Reviewing the work of your design team for quality
• Working with individual designers to support their professional growth
• Continuously improving operational workflows, including production outsourcing and collaboration with Web Engineering
• Working with stakeholders, especially Marketing and our Head of Brand, to clearly define and validate outcomes
• Evolving design systems and guidelines to drive consistent quality and improve efficiency
• Coordinating with the rest of design leadership to mature our collective practice
• Bringing your team and others together to share their work and strengthen culture
• Engaging the open source community to learn and make the value of our work legible

What we are looking for in you

• A portfolio demonstrating quality in UI design, especially visually
• Exceptional educational achievements in design or related behavioral science discipline
• Full lifecycle experience from user needs discovery through validation and implementation guidance
• Commitment to transparent project delivery and owning team deadlines
• Experience of managing a team that interacts with technical stakeholders
• Familiarity with quantitative optimisation approaches
• A passion for balancing consistency and innovation
• Willingness to travel up to 4 times a year for internal events.

What we offer you

• Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
• In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
• Fully remote working environment – we’ve been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at ‘sprints’
• Priority Pass for travel and travel upgrades for long haul company events.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online