Klasha Technologies Current Job Vacancies

We are recruiting to fill the position below:

1. Job Title: Operations Specialist

Location: Nigeria (Hybrid)
Employment Type: Full-Time
Department: Operations; Admin & Corporate Services

About the Role

• As an Operations Specialist at Klasha, you will play a pivotal role in managing administrative tasks and processes to ensure the smooth operation of our business.
• This role is focused on handling administrative and operational functions, including but not limited to bank account opening.
• You will contribute to the efficiency and effectiveness of our daily operations and provide crucial support in various administrative areas.

Key Responsibilities

• Bank Account Opening: Manage and oversee the bank account opening process, ensuring compliance and efficiency.
• Documentation Management: Maintain and organize essential operational documents, contracts, and records.
• Vendor and Supplier Coordination: Coordinate with vendors and suppliers for procurement and operational needs.
• Inventory Management: Monitor and maintain inventory levels, tracking supplies and materials.
• Expense Tracking: Assist in tracking and managing operational expenses and budgets.
• Process Documentation: Document and update operational processes and procedures for reference.
• Compliance and Regulation: Stay informed about relevant regulations and ensure operational compliance.
• Office Management: Oversee office logistics, ensuring a well-organized and efficient workspace.
• Facility Maintenance: Coordinate maintenance and repairs of office facilities and equipment.
• Communication Liaison: Act as a liaison for internal and external communications, including with banking institutions.
• Administrative Support: Provide administrative support to various teams and departments as needed.

Qualifications

• Bachelor’s Degree in a relevant field preferred.
• 3+ years of experience in administrative or operations roles.
• Strong organizational skills with keen attention to detail.
• Proficiency in office software and tools.
• Effective communication skills.
• Ability to multitask and handle diverse administrative responsibilities.
• Proactive problem-solving attitude.

Benefits
At Klasha, we prioritize the well-being and development of our team members. Our comprehensive benefits package includes:

• Access to cutting-edge technology and resources.
• Private health insurance.
• Membership to a mental health wellness program.
• Flexible working conditions (hybrid remote and office model).
• Access to Klasha Sessions for development training.
• Work-from-anywhere weeks (three weeks remote per year).
• Paid birthday day off.
• Team-building events.
• Paid parental leave.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

2. Job Title: Head of Operations

Location: Nigeria (Hybrid)
Time Type: Full time
Department: Operation; Admin & Corporate Services

About the Role

• As the Head of Operations at Klasha, you will be a driving force behind our daily operations, ensuring they run smoothly and efficiently.
• This role is dynamic and multifaceted, requiring a proactive approach to foster positive change across the organisation.
• You’ll have the unique opportunity to take ownership of various aspects, wear multiple hats, and embrace a bias toward action, all while working on long-term strategic initiatives and immediate operational enhancements.
• You will most likely exhibit the ability to be a natural influencer and dot connector, capable of untangling and simplifying complex matters into actionable and defensible actions.

Key Responsibilities

• Process Ownership: Take charge of end-to-end process ownership, ensuring operational efficiency and effectiveness across various departments and functions.
• Function Building: Establish and lead new functions within the organisation, fostering cross-functional collaboration and driving continuous improvement.
• New Territory Opening: Strategically identify and assess opportunities for expanding into new territories, overseeing market entry strategies, and coordinating expansion efforts.
• Partnerships: Cultivate strategic partnerships and alliances to support Klasha’s growth and market penetration.
• Investor-facing Elements: Act as a key point of contact for investors, providing them with insightful operational updates and information.
• Operationalisation and Automation: Lead initiatives to operationalise and automate workflows, reducing manual effort and enhancing productivity.
• OKR and KPI Cascading: Develop and implement an OKR framework and ensure it is cascaded throughout the organisation, setting clear objectives and key results for each team and individual.
• Robust Reporting: Build robust reporting processes, leveraging data analytics tools and methodologies, to provide real-time insights into team performance and KPI tracking.
• Strategic Planning: Contribute to the development of strategic plans and objectives, aligning them with the company’s mission and vision.
• Cross-functional Collaboration: Collaborate closely with cross-functional teams, including product development, sales, marketing, and customer success, to identify operational needs and opportunities for improvement.
• Data Analysis: Utilise data analysis techniques to extract insights, identify areas for enhancement, and make data-driven decisions.
• Team Leadership: Build and lead a high-performing operations team, providing guidance, mentorship, and training to team members.

Qualifications

• Bachelor’s Degree in a relevant field; advanced degree preferred.
• 5+ years of experience in a senior operations leadership role, preferably within the technology or fintech industry.
• Proven track record of successfully building and scaling operations, including process optimisation and automation.
• Strong analytical skills, with the ability to process complex data and draw meaningful conclusions.
• Exceptional leadership and team management capabilities.
• Outstanding communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
• Strategic mindset, with the ability to align operational efforts with broader organisational goals.

Benefits
Klasha places a high value on the well-being and development of its team members. Our comprehensive benefits package includes:

• Access to cutting-edge technology and resources necessary for the role.
• Private health insurance.
• Membership to a mental health wellness program.
• Flexible working conditions, including a hybrid remote and office model.
• Access to Klasha Sessions, offering development training courses.
• Work-from-anywhere weeks; the opportunity to work remotely for three weeks per year.
• Paid birthday day off.
• Team-building events.
• Paid parental leave.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

3. Job Title: Full Stack Marketing Associate

Location: Nigeria (Hybrid)
Department: Marketing
Work Level: Management
Employment Type: Contractor

About the Role

• Klasha is seeking a highly motivated and experienced Full Stack Marketing Associate to lead the marketing function on a contract basis.
• The ideal candidate is a versatile marketer, with a focus on growth, capable of working both independently and as part of a small team in a Seed-stage startup environment.
• In this role, you will play a crucial role in shaping Klasha’s marketing strategy, brand voice, and customer acquisition efforts.

Key Responsibilities

• Marketing Strategy: Develop and execute Klasha’s marketing roadmap, aligning it with the company’s objectives.
• Brand Development: Craft and maintain the company’s brand voice to ensure effective communication with customers and partners.
• Customer Acquisition: Lead all aspects of growth marketing to drive customer acquisition and engagement.
• Content Development: Collaborate with senior management to position Klasha and create content that supports the sales team.
• Marketing Playbook: Create a comprehensive marketing playbook for the company.
• Employer Branding: Collaborate with the Talent team to build a compelling employer brand.
• Agency and Partner Management: Manage agency relationships and partnerships to maximize marketing efforts.
• Local Market Understanding: Understand and execute marketing strategies tailored to local market conditions.
• Goal Setting and Monitoring: Establish, monitor, and report on marketing team goals and key performance indicators (KPIs).
• Process Automation: Implement and refine internal marketing processes for efficiency.
• Communication: Organize and lead departmental communications to ensure alignment and coordination.
• Consumer Insights: Analyze consumer behavior and develop customer personas.
• Market Analysis: Conduct market analysis to assess Klasha’s position in an ever-changing environment.

Qualifications

• 3+ years of proven experience in leading a marketing function, preferably in fintech or related domains.
• A well-rounded marketer with a growth mindset, capable of overseeing an omnichannel marketing function.
• Proficiency in demand generation strategies.
• Automation and analytics expertise, with knowledge of relevant tools.
• Strong verbal and written communication skills, with the ability to make data-driven recommendations.
• Exceptional relationship-building skills to win the trust of external and internal partners.
• High level of determination and tenacity.

Salary
Market Related

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online