Moniepoint Incorporated Recruitment 2026: Cloud Engineer, Security Engineer, Etc. Jobs

Job Title: Security Engineer

Location: Remote

About the Role

• Moniepoint is seeking a passionate Application Security Engineer to drive security across our services and development pipelines.
• In this role, you’ll champion security best practices, embed application security into the product lifecycles, and empower engineering teams to build and release safe products

Key Responsibilities

• Act as a Security Champion across product teams, influencing design and engineering decisions to prioritize security from the outset.
• Design solutions that are Secure by Design, integrating threat modeling and security requirements into feature architecture and design reviews.
• Promote and enforce Secure Coding standards through CI/CD automation, peer reviews, and development training to reduce vulnerabilities at the source.
• Lead Vulnerability Management & Remediation, overseeing identification, risk-based triage, and tracking of remediation efforts for security issues.
• Develop and maintain standard security packages (e.g., secure configuration baselines, code templates, CI/CD security integrations) for consistent use across engineering teams.
• Conduct and support Penetration Testing, both hands-on and automated to uncover vulnerabilities throughout environments, platforms, and release cycles.
• Enable continuous improvement through Collaboration & Enablement, delivering security knowledge transfer, best practices, and feedback loops across teams.

To succeed in this role, you should have

• 3 – 5 years of hands-on experience in application security (AppSec), DevSecOps, or similar roles.
• Software engineer with a keen interest in Security.
• At least 2 years of experience working in an engineering team a plus
• Deep understanding of secure software development lifecycle (SDLC) and first-principles of secure-by-design engineering.
• Skilled in security scanning tools (e.g., SAST, DAST, SCA), incident and remediation workflows, and security automation.
• Proficiency in reading and writing code for Java/Python/JavaScript and cloud platforms (AWS/Azure/GCP)
• Proven experience with pentesting or red-team engagements, identifying and exploiting application-level vulnerabilities.
• Excellent communication skills, you’re able to translate technical risks into actionable steps and help engineers incorporate security improvements.
• Comfortable building trust as a security mentor and champion, raising security maturity across teams with patience and influence.
• Contributions to security tooling/open-source projects.
• OSCP, OSCE, GXPN, or similar offensive security certifications a plus
• Experience with container sec

What to expect in the hiring process:

• A preliminary phone call with the recruiter
• A take home assessment
• A technical interview with a lead in our Engineering Team
• A behavioural and technical interview with a member of the Executive team.

What We can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation – You’ll receive an attractive salary, pension, health insurance,, Employee Stock Options, annual bonus, plus other benefits.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Relationship Manager

Location: Rivers (Remote – Full-time)

About the role

• We are currently looking to hire a Business relationship manager, the ideal candidate will be responsible for Merchant Acquisition, developing sales strategies and identifying business growth opportunities.

What you’ll get to do

• Engage in business development activities and solicitation of new business; Customer acquisition through sale of the bank’s products and services.
• Cross selling of bank products and services.
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Create marketing strategies to achieve sales targets.
• Conducts daily meetings with the sales team and carry out reviews on the previous day and jointly plan for the week ahead
• Manages and maintains current business relationships
• Conducting market research to identify selling possibilities and evaluate customer needs
• Participate in market storms, community fairs and cluster marketing events e.g. Trade Fairs
• Implement best practices to meet customers’ needs and requirements.
• Prepare and deliver appropriate presentations on products and services
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams
• Understand customer financial needs and objectives.
• Recommend appropriate financial product or service to the customer.

To succeed in this role, we think you should have

• Tertiary education from a recognised institution.
• 4 – 5 years in-depth sales experience, preferably in the banking, fintech or similar industries.
• Strong understanding of the local financial services industry
• Experience in marketing/sales within the banking sector with emphasis on onboarding and managing Merchants.
• Experience selling lending services and merchant POS devices to corporates should be an added advantage (Good network of enterprise merchants)
• Strong business acumen and analytical thought process.
• Ability to execute goals independently with little or no supervision.
• Excellent communication skills.

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation – You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: People Business Partner 

Location: Remote

Job Purpose

• The People Business Partner (PBP) serves as a strategic partner to business leaders, driving the alignment of people strategy with business priorities.
• This role exists to ensure that every people-related initiative, from performance enablement and workforce planning to leadership effectiveness is executed with precision, empathy, and measurable impact.
• Beyond traditional HR delivery, the PBP acts as a trusted advisor, shaping organizational health and fostering a culture of accountability, engagement, and inclusion.
• The role bridges the gap between business needs and people solutions, ensuring that talent is positioned as a key enabler of growth and innovation.

Key Responsibilities

• Partner with business leaders to translate organizational goals into actionable people plans that drive capability, performance, and retention.
• Lead workforce planning and organizational design discussions to ensure the right structure, roles, and talent are in place to meet current and future needs.
• Coach and influence leaders on talent strategy, performance management, and employee engagement to strengthen leadership effectiveness and team culture.
• Act as a trusted advisor on employee relations matters, ensuring fair, consistent, and business-aligned resolutions in collaboration with the Employee Relations COE.
• Partner with the Talent Management and Total Rewards teams to implement talent programs, learning initiatives, and reward structures that support performance and growth.
• Analyze people data and insights to identify trends, risks, and opportunities, presenting data-driven recommendations to business leaders.
• Champion change management and communication strategies that support transformation, adoption, and continuous improvement within business units.
• Ensure compliance with internal policies and local labor laws while promoting a positive, high-performance culture.

What Success Looks Like 

• You have established yourself as a trusted advisor to senior business leaders, influencing key people and organizational decisions.
• Business units under your support demonstrate improved engagement, retention, and performance outcomes.
• You’ve delivered a measurable improvement in workforce planning accuracy and performance management effectiveness.
• Leaders actively seek your input on strategic and people-related matters, not just HR processes.
• You’ve successfully embedded at least one COE-led initiative (e.g., new policy, performance framework, or ER process) within your business unit with strong adoption and feedback.

Qualifications

• 2 – 4 years of progressive HR experience, including at least 2 years in a Business Partnership or advisory capacity.
• Demonstrated experience working in fast-paced, matrixed, or multinational environments.
• Strong understanding of core HR functions — performance management, employee relations, organizational design, and workforce planning.
• Proven ability to use HR data and analytics to inform decision-making

Preferred Qualifications:

• Experience supporting technical or commercial business units in a fintech, banking, or tech environment.
• Demonstrated success influencing senior stakeholders and leading complex change initiatives.

About You:

• You’re a strategic thinker who sees the big picture but executes with precision.
• You build trust quickly and communicate with empathy, clarity, and confidence.
• You thrive in ambiguity and can balance multiple stakeholders with ease.
• You’re data-driven — you make decisions grounded in insight, not intuition.
• You’re committed to continuous improvement, always seeking better ways to drive business impact through people.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Financial Planning Analyst

Location: Remote

Job Purpose

• Supports the Head of Group FP&A in running the Group’s forecasting, budgeting, and reporting cycle, and acts as the FP&A resource for smaller subsidiaries that don’t yet have a dedicated full-time finance analyst.

Responsibilities

• Maintain and update the Group consolidation model monthly, reconciling actuals to forecast and flagging variances
• Provide forecasting, budgeting, and management-reporting support directly to subsidiaries without their own FP&A resource
• Prepare Board and management reporting packs to house standard, on a fixed monthly/quarterly cadence
• Support the annual budget process: templates, data collection from BUs, consolidation, and variance commentary
• Run variance analysis against budget and prior forecast, and draft the narrative behind the numbers
• Maintain KPI and unit-economics tracking across the entities in scope
• Respond to ad hoc analysis requests from the CFO, Head of Group FP&A, or subsidiary leadership.

Qualifications

• 4-6 years of experience in FP&A, financial analysis, or a similar corporate finance role
• Advanced Excel / financial modelling skills
• Experience working with multi-entity or multi-currency numbers
• Part-qualified or qualified accountant (ACA / ACCA / CIMA / CPA) or equivalent analytical background.

Preffered Qualifications:

• Experience in banking, fintech, or another regulated environment
• Exposure to Board-level reporting
• Comfort working directly with subsidiary or BU stakeholders without close day-to-day supervision.

About You:

• You’re comfortable being the only FP&A point of contact for a subsidiary. You don’t wait to be told exactly what’s needed
• You keep the model and the numbers clean, even when the underlying data isn’t
• You ask the subsidiary team the right questions rather than guessing at the answer
• You deliver reporting on a fixed cadence, on time, without chasing.

What Success Looks Like

• Group model reconciles to actuals monthly with no unexplained variances
• Subsidiaries in scope receive consistent, on-time FP&A support and no longer flag gaps in coverage
• Board packs and management reports are delivered to house standard, every cycle
• Budget data collection from BUs happens on schedule, with minimal follow-up required.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

• A preliminary phone call with one of our recruiters.
• Hiring Manager Interview
• A Panel interview with existing Finance Leads
• A behavioural and technical interview with a member of the Executive team.

Job Title: Senior Application Security  Engineer

Location: Remote

About the role

• As a Senior Application Security Engineer, you will champion secure innovation by embedding security into the fabric of our software development lifecycle.
• You’ll partner closely with engineering teams to safeguard customer trust while they build cutting-edge services. Your expertise will directly shape secure design through threat modeling and code review, drive efficiency via security automation, and mentor developers to elevate our collective security posture.
• The ideal candidate is a technical leader who blends deep security expertise with exceptional influence.
• You possess broad security knowledge anchored by specialization in critical areas, and excel at translating complex risks into actionable insights for both engineers and executives. Your strength lies in harmonizing diverse perspectives, strategically prioritizing risks, and guiding partners to implement resilient, secure solutions that balance speed and safety.

Key Responsibilities
Security Strategy & Leadership:

• Define and execute security strategy for product teams, aligning with business objectives.
• Lead threat modeling, security architecture reviews, and design guidance for diverse software projects.
• Mentor engineers technically and professionally, fostering a culture of security excellence.

Advanced Technical Execution:

• Conduct adversarial security analysis using automated tools and manual techniques (e.g., custom exploit development).
• Perform manual/automated secure code reviews across Java, Python, JavaScript, and cloud-native stacks.
• Develop security automation tools to scale vulnerability detection (SAST/DAST/IAST enhancements).

Risk Mitigation & Innovation:

• Identify complex risks through offensive security research; advocate for cutting-edge mitigation technologies.
• Solve novel security problems lacking predefined solutions (e.g., zero-day vulnerabilities, emergent attack vectors).
• Maintain and evolve threat models for critical applications and microservices architectures.

Collaboration & Enablement:

• Partner with the engineering team to embed security controls into CI/CD pipelines and development practices.
• Design/deliver security training programs tailored to development teams and business stakeholders.
• Lead incident response for application security events and drive root-cause analysis.

Qualifications Required

• 5+ years in application security, including 2+ years in a senior/lead role.
• Expertise in threat modeling (e.g., STRIDE, PASTA), penetration testing, and secure SDLC implementation.Proficiency in code review for Java/Python/JavaScript and cloud platforms (AWS/Azure/GCP).
• Hands-on experience building security tools (e.g., scanners, CI plugins) with Python/Go.
• Proven track record in security architecture design and risk-based decision-making.

Preferred:

• OSCP, OSCE, GXPN, or similar offensive security certifications.
• Contributions to security tooling/open-source projects.
• Experience with container security (Kubernetes, Docker), serverless, or infrastructure-as-code.

Skills:

• Leadership: Ability to define team strategy, mentor engineers, and influence stakeholders.
• Innovation: Aptitude for researching/implementing novel solutions to ambiguous security challenges.
• Technical Depth: Mastery of application security frameworks (OWASP, NIST) and exploit techniques.
• Communication: Translate technical risks to business impact for executives and engineers alike.
• Execution: Drive implementation of security controls

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Legal Counsel, Operations, Technology & Projects

Location: Nigeria

Job Purpose

• You are the commercial architect behind Moniepoint’s most strategic deals.
• As our Senior Legal Counsel for Contracts, you ensure we move fast and innovate without compromising on security or compliance.
• This role isn’t just about “spotting risks”—it’s about finding creative, factual, and simple ways to help the business achieve its goals.
• You will lead our approach to complex technology agreements, corporate finance, and M&A, ensuring that every contract we sign reflects our mastery and protects our mission to create financial happiness.

Key Responsibilities

• Lead the Deal: Drive the drafting, negotiation, and execution of complex commercial agreements, from SaaS and licensing to payment partnerships.
• Master the Details: Provide clear, jargon-free legal guidance on contractual risk and liability. You explain the “why” behind the “what.”
• Build for Scale: Create and maintain contract templates and playbooks that make our legal processes efficient and consistent across the globe.
• Protect our IP: Advise on intellectual property, licensing structures, and data protection to ensure Moniepoint’s innovations stay ours.
• Drive Growth: Lead legal support for corporate finance, including debt and equity financing, and manage the legal lifecycle of M&A and investment deals.
• Partner with Experts: Collaborate with finance, strategy, and external advisors to ensure our transactions are executed with precision.
• Operational Excellence: Monitor our contractual health, ensuring we meet our obligations and stay ahead of regulatory shifts.

What Success Looks Like (6–12 Months)

• Efficient Playbooks: You’ve launched a suite of contract templates that have reduced negotiation time for our commercial teams.
• Seamless M&A: You’ve successfully led the legal workstream for at least one major strategic transaction or financing round.
• Trusted Partnership: Business leaders view you as a “growth enabler” rather than a “blocker,” seeking your advice early in the deal-making process.
• Risk Clarity: Our contractual risk profile is clearly documented, understood by the board, and managed proactively.

Qualifications

• Bachelor of Laws (LL.B) and a Qualifying Certificate from the Nigerian Law School.
• 8–11 years of experience in commercial law, with a focus on technology and complex contract negotiations.
• Demonstrated success in leading corporate finance and M&A transactions.
• A deep understanding of the fintech or banking regulatory landscape.
• Mastery in drafting documents that are clear, simple, and legally robust.

Preferred Qualifications:

• Experience in a fast-growth scale-up or global fintech environment.
• Proven ability to manage high-value transactions across multiple jurisdictions.

About You:

• You’re a Master of Context: You apply systems thinking to legal problems, balancing strict compliance with business reality.
• You’re Relatable: You don’t hide behind “legalese.” You speak the same language as our product and business teams.
• You have Grit: You’re comfortable with the pressure of high-stakes deals and have the momentum to see them through to the finish line.
• You’re Honest: You tell us the truth about risks, but you always bring a solution to the table.
• You’re a Creator: You enjoy building better systems, not just following old ones.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Offline Customer Support Officer

Location: Ibadan – Bodija or Challenge Road, Oyo
Department: Customer Support Operations
Reports to: Regional Team Lead

About this role

• The Customer Support Officer provides high-quality, timely, and professional support to walk-in customers nationwide and customers in WhatsApp Groups. The role focuses on resolving customer enquiries, technical issues, and service-related concerns while delivering a consistent customer experience aligned with the Bank’s standards and values.
• The officer serves as the first point of contact, collaborating with internal teams to ensure prompt issue resolution and offering insights to improve customer experience based on logged issues and customer feedback.

Responsibilities

• Serve as the first point of contact for walk-in customers nationwide and respond to customer inquiries on WhatsApp platforms.
• Provide prompt, accurate, and high-quality responses to customer inquiries and service requests.
• Log all customer support requests accurately for tracking and follow-up.
• Coordinate with relevant internal teams to ensure timely resolution of customer issues.
• Escalate complex or unresolved issues to the Regional/State Team Lead as required.
• Adhere to approved communication scripts, service guidelines, and operational procedures.
• Collect and document customer feedback on products and services to support continuous improvement.
• Identify customer needs and offer appropriate solutions to ensure satisfaction.
• Build and maintain strong, trust-based relationships with customers through clear and effective communication.
• Maintain confidentiality and data privacy of customer information at all times.

Experience & Background

• 1–2 years of relevant customer service or support experience.
• Minimum educational qualification of BSc or HND.
• Must have completed NYSC or possess a valid exemption/exclusion certificate.

Skills & Competencies:

• Excellent written and verbal communication skills (specifically for handling walk-ins and managing WhatsApp group communications).
• Strong problem-solving and issue-resolution abilities.
• Customer-centric mindset with high empathy and emotional intelligence.
• Ability to collaborate effectively with internal cross-functional teams.
• Meticulous attention to detail for tracking, documentation, and data logging.
• Strict adherence to operational procedures, data privacy, and confidentiality guidelines.

What success looks like in this role

• High customer satisfaction scores and positive feedback from walk-in and WhatsApp group interactions.
• Consistently meeting or exceeding response and resolution timelines (SLAs) for logged inquiries.
• Accurate and thorough logging of all customer interactions to prevent unresolved gaps.
• Strong operational discipline with minimal escalations due to unresolved baseline issues.
• Proactive collection of customer feedback that leads to actionable internal service improvements.

Why join us

• Competitive compensation, benefits, and career growth opportunities.
• Support for professional development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Implementation Officer

Locations: Uyo, and Abak – Akwa Ibom (Outsourced and Hybrid)

Job Purpose

• The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences.
• This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days.
• Operating as the customer’s primary guide during the critical early adoption phase, you will understand each retailer’s unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion.
• Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers.

Key Responsibilities

• Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer’s onboarding journey.
• Product Setup & Configuration: Guide customers through initial Moniebook POS setup.
• Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently.
• Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track.
• Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions.
• Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations.
• Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base.
• Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support.
• Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements.

Qualifications

• Bachelor’s degree in Business, Technology, Communication, or related field (or equivalent work experience)
• 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems)
• Proven track record of successfully onboarding customers to software platforms and driving product adoption
• Excellent communication and presentation skills with ability to train diverse audiences
• Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions
• Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences
• Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality
• Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes
• Technical aptitude and comfort with software tools.

Preferred Qualifications:

• Experience creating training materials, documentation, or knowledge base content
• Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices
• The candidate should be based in Akwa Ibom State – Uyo and Abak.

About You:

• You’re deeply customer-obsessed, you measure your success by your customers’ success and genuinely care about their outcomes
• You’re an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users
• You’re naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support
• You’re process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer’s unique needs and pace
• You thrive on problem-solving and troubleshooting, you’re resourceful, persistent, and don’t give up until the customer succeeds
• You’re a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences
• You’re energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm
• You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it.

What Success Looks Like

• 90%+ of onboarded customers reach ‘active user’ status (defined by processing transactions and using key features) within their first 30 – 60 days
• Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup)
• Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions
• Achieve a 4.5+ average rating score on post-onboarding surveys.
• Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention
• Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention
• You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Data Entry Officer

Locations: Ughelli North and Oshimili South – Delta
Employment Type: Full-time
Work Mode: Outsourced and Hybrid

Job Purpose

• The Data Entry Specialist ensures that customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform.
• Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go – lives, reliable reporting, and a smooth experience for every retail customer.
• Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error – free operational foundation.

Key Responsibilities
Data Entry & Record Management:

• Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles.
• Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload.
• Ensure all records adhere to Moniebook’s data standards and naming conventions.

Onboarding Data Support:

• Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines.
• Review merchant – submitted data templates for errors or missing fields and follow up to resolve gaps before entry.
• Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team.

Data Validation & Quality Assurance:

• Conduct checks to identify and correct errors, duplicates, or outdated records.
• Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency.
• Flag and document data anomalies, routing them to the appropriate team for resolution.

Process & Documentation:

• Maintain accurate records of data entry activities, import logs, and correction history in the CRM.
• Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes.
• Identify recurring workflow bottlenecks and recommend improvements to the Operations lead.

Cross-Functional Collaboration:

• Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows.
• Coordinate with internal teams to gather missing customer data without delaying onboarding timelines.

Qualifications

• 1 – 3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech.
• Exceptional attention to detail with a track record of high accuracy across large data volumes.
• Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP / XLOOKUP, basic formulas).
• Familiarity with CRM platforms or POS / back-office SaaS tools.
• Strong organisational skills with the ability to manage multiple projects simultaneously.

Preferred:

• Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context.
• Exposure to retail operations, inventory systems, or point – of – sale platforms.
• Experience supporting an onboarding, implementation, or customer success team.
• The candidate should be based in Lekki, Ajah, or Sangotedo.

About You:

• You’re obsessively detail – orientated and take genuine pride in clean, accurate data.
• You’re process – driven but proactive; you follow workflows and flag problems before they escalate.
• You’re a team player who understands that your work sits at the heart of the customer journey.
• You’re calm under pressure and can handle high volumes without cutting corners.
• You’re tech – savvy and always looking for smarter, faster ways to work.

What Success Looks Like:

• 99%+ data entry accuracy across merchant account builds and catalogue uploads.
• Zero go – live delays attributable to data readiness.
• All ad-hoc data requests fulfilled within defined SLA windows
• Open task backlog kept below 5% at any given time.
• Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround.

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning – and development – focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Job Title: Data Entry Officer

Location: Uyo, Akwa Ibom
Employment Type: Full-time
Work Mode: Outsourced and Hybrid

Job Purpose

• The Data Entry Specialist ensures that customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform.
• Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go – lives, reliable reporting, and a smooth experience for every retail customer.
• Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error – free operational foundation.

Key Responsibilities
Data Entry & Record Management:

• Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles.
• Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload.
• Ensure all records adhere to Moniebook’s data standards and naming conventions.

Onboarding Data Support:

• Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines.
• Review merchant – submitted data templates for errors or missing fields and follow up to resolve gaps before entry.
• Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team.

Data Validation & Quality Assurance:

• Conduct checks to identify and correct errors, duplicates, or outdated records.
• Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency.
• Flag and document data anomalies, routing them to the appropriate team for resolution.

Process & Documentation:

• Maintain accurate records of data entry activities, import logs, and correction history in the CRM.
• Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes.
• Identify recurring workflow bottlenecks and recommend improvements to the Operations lead.

Cross-Functional Collaboration:

• Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows.
• Coordinate with internal teams to gather missing customer data without delaying onboarding timelines.

Qualifications

• 1 – 3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech.
• Exceptional attention to detail with a track record of high accuracy across large data volumes.
• Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP / XLOOKUP, basic formulas).
• Familiarity with CRM platforms or POS / back-office SaaS tools.
• Strong organisational skills with the ability to manage multiple projects simultaneously.

Preferred:

• Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context.
• Exposure to retail operations, inventory systems, or point – of – sale platforms.
• Experience supporting an onboarding, implementation, or customer success team.
• The candidate should be based in Lekki, Ajah, or Sangotedo.

About You:

• You’re obsessively detail – orientated and take genuine pride in clean, accurate data.
• You’re process – driven but proactive; you follow workflows and flag problems before they escalate.
• You’re a team player who understands that your work sits at the heart of the customer journey.
• You’re calm under pressure and can handle high volumes without cutting corners.
• You’re tech – savvy and always looking for smarter, faster ways to work.

What Success Looks Like:

• 99%+ data entry accuracy across merchant account builds and catalogue uploads.
• Zero go – live delays attributable to data readiness.
• All ad-hoc data requests fulfilled within defined SLA windows
• Open task backlog kept below 5% at any given time.
• Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround.

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning – and development – focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.