PalmPay Limited Recruitment 2026: Sales Trainer – Mobile Installment, Quality Assurance Operations Support Personnel, Etc. Jobs

PalmPay Limited Recruitment 2026: Sales Trainer – Mobile Installment, Quality Assurance Operations Support Personnel, Etc. Jobs

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: Sales Trainer – Mobile Installment (BNPL)

Location: Nigeria

Position Overview

• The Sales Trainer will design, deliver, and continuously improve training programs for Sales Agents and Field Supervisors responsible for selling Flexi’s Mobile Installment product in Shops locations nationwide.
• This role ensures that all sales personnel possess the right skills, product understanding, sales process knowledge, and customer service competence needed to achieve aggressive acquisition and revenue targets.

Key Responsibilities

• Conduct onboarding and refresher training for Sales Agents (SA), Sales Managers (SM), and Regional Managers (RM).
• Identify skill gaps and develop training interventions to improve sales performance.
• Design and develop training materials, including Training manuals, PowerPoint
• presentations, SOPs and work guidelines, Sales scripts and pitch guides, Assessment and certification tests.
• Facilitate classroom, virtual, and field-based training sessions.
• Coach and mentor sales teams to improve product knowledge, customer engagement, and closing skills.
• Train employees on company policies, compliance requirements, and operational procedures.
• Monitor training effectiveness through assessments, field observations, and performance tracking.
• Analyze sales performance data and recommend improvement plans for low- performing teams.
• Support new product launches by developing and delivering product training.
• Conduct Train-the-Trainer (TTT) sessions for supervisors and regional trainers.
• Collaborate with Sales, Operations, and Management teams to align training programs with business objectives.
• Prepare training reports, attendance records, and post-training performance evaluations.
• Ensure consistent training standards across all regions and sales channels.

Requirements

• Bachelor’s Degree in Business, Marketing, Finance, Education, or related discipline.
• 2–3 years’ experience in sales training, field sales coaching, or commercial capability development—preferably within MFB, fintech, telecoms, or consumer lending sectors.
• Proven track record in training high-volume retail sales teams or promoter networks.
• Strong knowledge of consumer credit, BNPL models, or mobile device financing.
• Excellent presentation skills and ability to engage large groups.
• Strong field coaching ability—comfortable spending significant time at retail outlets.
• Proximity to Ikeja, Lagos.

Preferred Skills:

• Knowledge of micro-lending processes, credit risk basics, and KYC/AML requirements.
• Familiarity with smartphone retail operations (3C Hub, Slot, Tecno, Infinix, etc.).
• Proficiency in PowerPoint, Excel, LMS platforms, and digital training tools.
• Strong problem-solving, adaptability, and interpersonal communication skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Quality Assurance Operations Support Personnel

Location: Nigeria
Employment Type: Contract

Key Responsibilities

• Support quality assurance reviews and process audits
• Monitor compliance with operational procedures and standards
• Coordinate and facilitate training sessions for staff
• Track training attendance, assessments, and feedback
• Prepare reports on quality trends and training effectiveness
• Identify process gaps and escalate improvement opportunities
• Support onboarding and refresher training programs

Requirements

• Bachelor’s Degree in any discipline
• 0-1 year experience in operations, training, quality assurance, customer service, or related roles
• Strong communication and presentation skills
• Good organizational and coordination abilities
• Basic proficiency in Microsoft Excel and PowerPoint
• High attention to detail and willingness to learn
• Ability to work in a fast-paced environment.

Salary
N150,000 monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CVs to: otumunye.flourish@flexi-bank.com using “QA Operations Support” as the subject of the email.

Job Title: Field Collections Officer

Locations: Lagos, Ogun and Oyo
Employment Type: Contract

Job Summary

• The Field Collections Officer will be responsible for visiting customers with overdue loan repayments, negotiating repayment arrangements, conducting field investigations, and supporting recovery efforts within assigned locations.

Key Responsibilities

• Conduct field visits to customers with overdue repayments
• Negotiate and follow up on repayment arrangements
• Verify customer information and update recovery records
• Support recovery of defaulted accounts and assets where necessary
• Prepare collection reports and escalate difficult cases
• Maintain professional relationships with customers and relevant stakeholders

Requirements

• Previous experience in loan collections, recovery, or related field is an advantage
• Ability to work independently and meet recovery targets
• Familiarity with local routes and communities within assigned locations
• Ability to communicate in local languages is an added advantage.
• Must reside in Lagos, Ogun, or Oyo State.

Salary

• N110,000 per month.
• N20,000 transport allowance.

Application Closing Date
13th July, 2026.

How to Apply
Interested and qualified candidates should send their CV to: otumunye.flourish@flexi-bank.com using “Field Collections Officer – Preferred Location” as the subject of the email.

Job Title: Field Verification Officer

Locations: Akwa Ibom, Enugu, Imo and Kwara
Employment Type: Contract

Job Summary

• The Field Verification Officer will be responsible for conducting on-site verification of merchants and loan applicants, confirming business locations, and ensuring accuracy of information provided during the loan application process.

Key Responsibilities

• Conduct physical visits to verify merchant and customer locations.
• Confirm authenticity of business operations and provided information.
• Document findings and submit accurate verification reports.
• Support loan processing by ensuring verification timelines are met.
• Escalate discrepancies or suspicious findings.

Requirements

• Minimum of OND / HND / B.Sc.
• Must reside in Imo or Akwa-Ibom State.
• Must be willing to work in the field.
• Good communication and observation skills.
• Ability to follow instructions and submit accurate reports.

Salary
N150,000 monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: otumunye.flourish@flexi-bank.com using “Field Verification Officer” and state of residence as the subject of the email.

Job Title: Field Verification Officer

Locations: Akwa Ibom & Imo
Employment Type: Contract

Job Description

• The Field Verification Officer will be responsible for conducting on-site verification of merchants and loan applicants, confirming business locations, and ensuring accuracy of information provided during the loan application process.

Key Responsibilities

• Conduct physical visits to verify merchant and customer locations
• Confirm authenticity of business operations and provided information
• Document findings and submit accurate verification reports
• Support loan processing by ensuring verification timelines are met
• Escalate discrepancies or suspicious findings

Requirements

• Minimum of OND / HND / B.Sc
• Must reside in Imo or Akwa-Ibom State
• Must be willing to work in the field
• Good communication and observation skills
• Ability to follow instructions and submit accurate reports.

Salary
N150,000 monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: otumunye.flourish@flexi-bank.com using “Field Verification Officer – Imo or Akwa-Ibom” as the subject of the email.

Job Title: Management Assistant – Chinese Translator

Location: Ikeja, Lagos
Job type: Full-time (Onsite)

Job Summary

• We are seeking a skilled Management Assistant – Chinese Translator to support effective communication between Chinese-speaking stakeholders and internal teams.
• The role will provide accurate Mandarin–English translation and interpretation across business meetings, documentation, and strategic engagements, ensuring clarity, cultural alignment, and business accuracy in a fast-paced fintech environment.

Key Responsibilities

• Provide real-time verbal interpretation (Mandarin – English) during meetings, calls, and executive engagements.
• Translate written materials including business documents, contracts, emails, presentations, and reports.
• Support senior leadership and cross-functional teams in engagements with Chinese partners.
• Act as a cultural and communication bridge to minimize misunderstandings and improve collaboration.
• Review and proofread translated content for accuracy, tone, and consistency.
• Maintain confidentiality when handling sensitive business information.

Requirements

• Bachelor’s degree in Languages, Chinese Studies, Linguistics, or a related field.
• 3+ years’ experience as a professional Chinese Translator or Interpreter.
• Fluency in Mandarin Chinese and English (spoken and written).
• Strong understanding of business and professional terminology.
• Excellent communication skills, attention to detail, and professionalism.
• Ability to work under pressure and manage multiple translation requests.

Preferred Qualifications:

• HSK Level 5 or 6 certification.
• Experience in fintech, finance, technology, or multinational organizations.
• Exposure to China–Africa business environments.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Sales Merchandiser

Locations: Abuja, Lagos, Ogun, Oyo & Osun

Job Summary

• The Sales Merchandiser will be responsible for identifying and onboarding customers for loan products, particularly within markets and small business environments. This is a field-based role that involves daily customer engagement.

Key Responsibilities

• Approach and engage potential customers in markets and business areas
• Educate customers on available loan products and benefits
• Assist customers with loan applications and onboarding process
• Meet daily and weekly loan disbursement targets

Requirements

• No prior experience required (training will be provided)
• Must be comfortable working in the field (markets, shops, business areas)
• Good communication and interpersonal skills
• Candidates must either reside in Lagos State (Ikorodu, Ifako Ijaiye), Ogun State (Sango, Abeokuta), Oyo (Ibadan), Osun or Abuja.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Sales Operations Officer

Location: Allen Avenue, Ikeja – Lagos

Description

• The Sales Operations Support role provides operational, analytical, and system support to Fintech sales teams, ensuring accurate reporting, smooth agent onboarding, and effective coordination of sales activities.

Key Responsibilities

• Maintain and manage sales and agent data across CRM and fintech platforms.
• Prepare daily and monthly sales, transaction, and performance reports.
• Support agent onboarding documentation and KYC verification processes.
• Track sales KPIs, transaction trends, and agent performance metrics.
• Coordinate with Product, Operations, Risk, and Finance teams.
• Support sales incentive tracking and reconciliation.

Key KPIs

• Accuracy of sales and transaction data
• Timeliness of reporting
• Agent onboarding turnaround time

Qualifications & Skills

• Bachelor’s Degree in Business, Statistics, or related field.
• 1–2 years’ experience in sales operations or fintech support roles.
• Strong Excel skills; CRM or dashboard experience is an advantage.
• High attention to detail and data accuracy.

Benefits

• N100,000 Monthly Basic Salary
• N20,000 Monthly KPI

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Company Driver

Location: Opebi, Ikeja – Lagos

Summary

• We are seeking a dedicated and responsible Driver to join our team.
• If you are a dependable driver, honest, and with commitment to safety, we want you on board!

Responsibilities

• Safely transport company personnel to and from designated locations.
• Ensure the cleanliness and maintenance of the company vehicle.
• Adhere to all traffic laws and regulations.
• Monitor vehicle maintenance, including regular servicing and repairs.
• Assist with general administrative tasks as needed.

Requirements

• Valid driver’s license.
• Proven experience as a company or personal driver.
• Knowledge of traffic laws and safety regulations.
• Excellent driving record with no accidents or violations.
• Strong time management and organizational skills.
• Professional appearance and demeanor.
• Dependable and punctual.
• Ability to maintain confidentiality.

Salary
N130,000 per month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online