Prestigious Homes Limited Recruitment for Customer Support Officer, Operations Manager & Junior Finance Analyst(Remote). Jobs

Prestigious Homes Limited is a luxury home builder, delivering homes to their owners just the way they envisioned it.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Lagos
Employment Type: Full-time
Industry: Real Estate & Property Development

Description

• Are you an experienced Operations Manager who understands what it takes to keep a fast-paced real estate and construction business running efficiently?
• We are looking for a highly organised, hands-on and solution-driven Operations Manager with practical experience in the real estate/construction industryto oversee the day-to-day operational and logistics activities of the business.
• This is not a desk-only role. We need someone who understands sites, vehicles, materials, logistics, vendors, administrative operations and the realities of getting things done on the ground.

Key Responsibilties
The successful candidate will be responsible for:

• Overseeing the day-to-day operations of the company across offices, construction sites, stores and other business locations.
• Coordinating logistics and ensuring that operational needs across different sites are attended to promptly.
• Monitoring and coordinating operations assigned vehicles, drivers and vehicle movements.
• Planning and supervising inter-site movement of materials, tools, equipment and other resources.
• Coordinating with site teams to understand and resolve daily operational demands.
• Ensuring that sites receive required materials, equipment and other operational support when needed.
• Ensuring all company vehicles have valid documentation, including insurance, roadworthiness certificates, licences, vehicle particulars and other statutory papers.
• Ensuring proper documentation and logbooks are maintained for vehicles and movements.
• Coordinating movement of materials between sites, warehouses, stores and other company locations.
• Supporting the procurement and site teams with logistics and operational coordination.
• Supervising logistics boys, assigned drivers and other operational support personnel.
• Coordinating emergency and urgent operational requests from project sites.
• Ensuring site-related operational challenges are escalated and resolved promptly.
• Supporting project teams in removing operational bottlenecks that may affect site productivity.
• Ensuring company assets are properly utilised, tracked and maintained.
• Ensuring operational policies and procedures are followed across sites and locations.
• Identifying inefficiencies in existing operational processes and implementing practical solutions.
• Working closely with Management to ensure the smooth execution of business operations.
• Taking ownership of operational problems and ensuring they are followed through to resolution.

Requirements

• Bachelor’s Degree / HND in Business Administration, Operations Management, Logistics, Supply Chain Management, Engineering or a related field.
• Minimum of 7 years’ relevant experience, preferably within a real estate development or construction company.
• Proven practical experience managing vehicles, logistics, sites and general business operations.
• Strong knowledge of Lagos logistics and movement.
• Good knowledge of construction-site operational requirements.
• Proficiency in Microsoft Office/Google Workspace and operational reporting tools.
• Ability to manage multiple operational requests simultaneously.
• Important: Candidates without practical experience in real estate/construction operations may not be suitable for this role.

Application Closing Date
12th Septemnber, 2026.

How to Apply
Interested and qualified candidates should send their CV to: hr@prestigioushomeslimited.com using “Operations Manager” as the subject of the mail.

Job Title: Customer Support Officer

Location: Enugu
Employment Type: Full-time

Job Summary

• We are seeking a Customer Support Officer to provide excellent customer service, manage customer enquiries and complaints, coordinate after-sales support, and provide administrative and operational support to the Operations Manager.
• The ideal candidate should have strong communication and problem-solving skills, experience in customer service, and the ability to manage multiple tasks in a fast-paced retail environment.

Key Responsibilities

• Respond to customer enquiries, complaints, and requests through phone, WhatsApp, email, and other channels.
• Provide timely and professional solutions to customer issues and escalate complex matters when necessary.
• Coordinate after-sales support, including product complaints, warranties, repairs, returns, and exchanges.
• Follow up with customers on pending issues and ensure timely resolution.
• Maintain accurate records of customer complaints, enquiries, resolutions, and feedback.
• Monitor recurring customer issues and provide recommendations for service improvement.
• Support the Operations Manager with daily operational coordination, follow-ups, documentation, and reporting.
• Assist in tracking branch activities, pending issues, and operational requests.
• Liaise with Branch Managers, sales teams, technicians, and other departments to resolve customer and operational issues.
• Prepare basic customer service and operational reports as required.
• Support the implementation of customer service standards and operational procedures.
• Perform other duties assigned by the Operations Manager or Management.

Key Performance Indicators (KPIs)

• Customer response and resolution time.
• Customer satisfaction and feedback.
• Number of complaints successfully resolved.
• Follow-up completion rate.
• Accuracy and timeliness of reports.
• Timely resolution of outstanding customer and operational issues.
• Quality and effectiveness of support provided to the Operations Manager.

Requirements

• Bachelor’s Degree, HND, or OND in Business Administration, Marketing, Mass Communication, Customer Service, or a related field.
• 1–3 years of experience in customer service, preferably in retail, consumer electronics, home appliances, telecommunications, or a related industry.
• Excellent verbal and written communication skills.
• Strong customer service and complaint-resolution abilities.
• Good organisational and administrative skills.
• Proficiency in Microsoft Office, WhatsApp, email, and basic reporting tools.
• Ability to multitask, follow up effectively, and work with minimal supervision.
• Must be based in Enugu
• Must be proactive, professional, patient, and results-oriented.

Salary
N150,000 Monthly.

Application Closing Date
28th September, 2026.

How to Apply
Interested and qualified candidates should send their CV tand Cover Letter to: hr@prestigiousconsultinggroup.ng using “Customer Support Officer – Enugu” as the subject of the mail.

Note: Only shortlisted candidates will be contacted.

Job Title: Junior Finance Analyst

Location: Remote
Employment Type: Full-time
Resumption: Immediate

Job Description

• We are seeking a highly analytical and commercially minded professional with strong experience in financial modelling, investment analysis, business valuation, and corporate finance to support strategic projects and investment decisions.

Key Responsibilities

• Develop and maintain detailed financial models for businesses, projects, and investment opportunities.
• Conduct financial statement analysis, including revenue, profitability, cash flow, and balance sheet analysis.
• Support business valuation using appropriate valuation methodologies and financial assumptions.
• Conduct investment and transaction analysis to support investment and corporate finance decisions.
• Prepare financial forecasts, budgets, scenario analyses, and sensitivity analyses.
• Support the preparation of business cases, feasibility studies, investment memoranda, and financial reports.
• Analyse company and industry data to identify commercial opportunities, risks, and investment considerations.
• Conduct research and benchmarking to support financial and investment recommendations.
• Assist with due diligence and transaction-related analysis where required.
• Prepare clear financial presentations and reports for management, investors, and other stakeholders.
• Collaborate with project, finance, investment, and advisory teams on strategic assignments.
• Ensure financial models and analysis are accurate, well-structured, and supported by appropriate assumptions and data.
• Provide analytical support for ongoing corporate finance, project finance, and investment advisory engagements.

Requirements include

• Bachelor’s Degree in Finance, Accounting, Economics, Business Administration, or a related field.
• 3–5 years’ experience in Financial Analysis, Corporate Finance, Investment Banking, Management Consulting, Transaction Advisory, or Project Finance.
• Minimum of 2 years’ experience within an Investment Bank, Corporate Finance Advisory, or Management Consulting firm.
• ACA (ICAN) qualification is mandatory.
• FMVA (CFI) or Financial Modeling Institute (FMI) certification is required.
• Advanced proficiency in Microsoft Excel, financial modelling, business valuation, budgeting, forecasting, and financial statement analysis.
• Excellent analytical, report writing, presentation, and commercial decision-making skills.

Salary
N250,000 Monthly.

Application Closing Date
15th September, 2026.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: hr@prestigiousconsultinggroup.ng using “Junior Finance Analyst Application” as the subject of the mail.

Note: Only shortlisted candidates will be contacted.