Recruitment at Cobranet Limited
Cobranet Limited is a reputable organization incorporated in 2003 and provides internet solutions. Our footprint and range of products have grown immensely since incorporation, and we are proud to provide every segment of society with a reliable link to the digital universe.
We are recruiting to fill the position below:
Job Title: Service Delivery Officer
Location: Nigeria
Employment Type: Full-time
Role Summary
- Ensures satisfactory delivery of all service requests (Surveys & Installations) from prospective clients, partners & dealers.
- Proactively liaise with all internal & external stakeholders and communicate prompt feedbacks in return to ensure all orders are processed on time.
Key Responsibilities
- Manage all service inquiries such as survey, installation requests for prospective customers.
- Coordinate all service requests from all partners & dealer and sales executives.
- Accurately fill, update & send various service delivery reports to responsible stakeholders.
- Handover activated clients.
- Liaise with internal & external stakeholders to ensure all service requests are delivered promptly.
Requirements
- Candidates must have minimum of B.Sc. or HND in related field.
- Minimum 5 years’ Cognate experience in the field of Services.
- Ability to understand the impact of operational decisions on organizational initiatives.
- Smart, proactive thinking and solution centered approach.
Application Closing Date
10th May, 2025.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@cobranet.ng using the Job role as the subject of the mail.
Job Title: Fiber Optics Engineer
Location: Nigeria
Employment Type: Full-time
Duties and Responsibilities
- Responsible for customer premise installations, including racking, cabling, bonding and grounding.
- Coordinate fiber activities with other departments and the Manager of OSP construction
- Perform ring cuts on live fiber without affecting existing services.
- Perform fiber tests with OTDR’s, light source and meters
- Terminate, splice, bonds/grounds and tests fiber optic equipment to division standards.
- Provide accurate equipment location, splicing and terminating records for the fiber database.
- Assist Construction/Engineering departments in accepting and turning up the fiber network.
- Perform installation of fiber optic equipment and patch and panels.
- Monitor, communicate and perform corrective actions to fix problems affecting any fiber or fiber related equipment.
- Install demarcation enclosures and other telecom equipment.
- Must be well versed in modern fiber splicing techniques.
- OTDR, power meters, traffic identifiers, digital multimeters, cleavers, strippers, buffer tube splitters, cable ring tools, hand tools, toners, duct rodders, ladders, bucket trucks
- Ability to work under minimal supervision. And apply technical expertise to evaluate problems and implementing the best solutions.
- Work a variety of schedules including normal duty and on call duty.
- Will be required to work night shifts and overtime when needed.
Education and qualifications
- BSc / HND in Electrical Electronic / Computer Engineering or other related a course.
- Independent problem solver combined with strong team orientation.
- 3+ years of technical experience in a telecommunications or network operations environment.
- Knowledgeable in cisco switching and routing configuration and troubleshooting
- Good understanding of telecommunication equipment operation
- Good experience of multi-vendor telecommunication equipment
- Age: More than 25 years old.
Application Closing Date
10th May, 2025.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@cobranet.ng using the Job Title as the subject of the email.
Job Title: Customer Relationship / Retention Manager
Location: Nigeria
Employment Type: Full-time
Role Outline
- We are now seeking a Retention Manager to develop the customer facing operation, delivering an excellent service to our existing customer base at all stages of the journey.
Typical Job Duites and Responsibilties
- Responsible for the management and performance of the company’s customer retention area: –
- You will lead, motivate, and develop a skilled team which delivers industry leading service and retention levels through the development and application of disciplined operational techniques (sound operational skills a given)
- You will manage a 4-fold growth in volumes by identifying and delivering efficiencies first, then by recruiting, appointing, and training staff where necessary (To deliver volume growth which drives profit improvement)
- You will work within Operations and collaboratively with the Product and Pricing teams to optimize retention and adjustment performance along agreed criteria e.g. volume growth, life time value by engaging in effective stakeholder management.
- You will identify and drive the transition of retention and adjustment activities from offline to online and deal with any resulting implications to optimize customer satisfaction and profitability.
Skills and Experience (Essential):
- Interested candidates should possess a Bachelor’s Degree
- Experience of working in a regulated environment.
- At least 5 years’ experience running a business unit accountable for targets
- Excellent grasp of developing process and continually improving efficiency and effectiveness.
- Analytical skills.
- CRM
- Proven track record in leading a team to deliver a first class service to customers.
- Accomplished in people and performance management.
- Excellent grasp of policy lifecycle process and back office functions.
Salary and Remuneration
Very attractive and negotiable.
Application Closing Date
10th May, 2025.
How to Apply
Interested and qualified candidates should send their CV to: recruitment@cobranet.ng using the Job title as the subject of the mail.
Job Title: Enterprise Sales Executive
Location: Nigeria
Employment Type: Full-time
Job Summary
- We are looking for a high-performing Snr. Sales Executive to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.
- You will be responsible for maximizing our sales potential, crafting sales plans and justifying those to plans to the upper management.
Responsibilities
- Prospecting for new sales and opportunities
- Achieving growth and hitting sales targets by successfully managing available resources
- Designing and implementing a strategic business/sales plan that expands company’s customer base and ensure it’s strong presence
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Identify emerging markets and market shifts while beingfully aware of new products and competition status
- Ensure the adequacy of sales-related equipment or material
- Respond to complaints from customers and give after-sales support when requested
- Store and sort financial and non-financial data in electronic form and present reports
- Handle the processing of all orders with accuracy and timeliness
- Inform clients of unforeseen delays or problems
- Manage customer portfolio to maximize relationship building opportunities.
Requirements
- B.Sc / M.Sc Degree in Business Administration or a related field; certification in sales or marketing will bean asset
- Successful previous experience as a sales representative, consistently meeting or exceeding targets
- Committed to continuous education through workshops, seminars and conferences
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Proven ability to drive the sales process from plan to close
- Strong business sense and industry expertise
- Excellent mentoring, coaching and people management skills
- Proven working experience as a project administratorin the information technology sector
- Solid technical background, with understanding or hands-on experience in software development and web technologies
- Excellent verbal and communication skills with proficiency in English Language
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong working knowledge of Microsoft Office
- Well-organized and responsible with an aptitude in problem-solving
- A team player with high level of dedication
Application Closing Date
10th May, 2025.
How to Apply
Interested and qualified candidates should send their CV to: recruitment@cobranet.ng using the Job Title as the subject of the mail.
Job Title: NOC Engineer
Location: Nigeria
Employment Type: Full-time
Job Description
- Perform general “system administration” tasks on all elements of the network
- Discover problem areas which could negatively impact system performance or customer satisfaction
- Pro-actively monitor network and system performance.
- Analyze traffic data and trends and escalate areas of concern to the network design authority.
- Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
- Perform general “system administration” tasks on all elements of the network.
- Perform network surveillance 24/7, respond to network-reported and customer-reported problems
- Take ownership to ensure that all problems are resolved in a timely and efficient manner.
- Manage problem resolution using network monitoring/management tools
- Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met.
Responsibilities
- Strong communications skills both written and verbal.
- Capable of making solid, fact-based decisions under pressure.
- Ability to work well in an international, multi-cultural, and high-pressure technical environment.
- Technical experience in a telecommunications or network operations environment.
- Very Good understanding of Fixed Wireless communications Technology
- Cisco CCNA / CCNP certification.
- Knowledgeable to Manage Cisco switches
- Interested candidates must be able to work on a 24/7 shift Rotation
Qualifications
- Candidates should have a Bachelor’s Degree
- 3 years work experience in a related field
Application Closing Date
10th May, 2025.
How to Apply
Interested and qualified candidates should send CV to: recruitment@cobranet.ng using the Job Title as the subject of the mail.
Recruitment at Cobranet Limited
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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