Recruitment at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Business Manager – Public Sector Directorate

Job Identification: 1657
Location: Nigeria

Duties and Responsibilities

• Actively supporting the team’s client retention strategies by providing excellent service to customers.
• Serve as the primary daily service contact for the clients
• Conduct accounts reviews to track customer needs and usage trends
• Track and maintain customer data/information
• Initiate the development of products required to meet customer needs
• Market the Bank’s products to meet customer needs
• Ensure efficient service and maintenance of existing customers
• Perform all other duties as may be assigned by the Business Manager.
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook

Education and Experience

• Minimum Education: HND / B.Sc. in any discipline, with minimum of Upper Credit for HND and 2.2 for B.Sc
• MBA/ACCA or post graduate education as added advantage
• Minimum experience – 6 years relevant banking (marketing/business development) experience.

Application Closing Date
25th February 2026; 12:05 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Associate, Corporate Finance & Capital Optimization

Job Identification: 1678
Location: Nigeria

Duties & Responsibilities

• Execute inorganic growth plans (M&A, partnerships, etc) of FirstBank Group
• Ensure all Group investments are properly valued and reported
• Prepare capital plan & reports, including ICAAP, for the Group and support implementation of same
• Support preparation of Bank’s Recovery and Resolution Plan
• Ensure compliance with relevant policies and frameworks, including Group Capital Management Framework, investment management framework, capital hedging framework, etc
• Execute capital raising, including Tier I and Tier II, for the bank and its subsidiaries
• Support capital allocation across the Group to ensure shareholder value is optimized.
• Manage the Bank’s portfolio of investments to optimize returns
• Ensure relevant policies and Service Level Agreements (SLAs) are up to date and reviewed as and when due
• Ensure adherence to SLAs and agreements with vendors
• Prepare Request for Proposals (RFPs) for Advisors for Corporate Finance transactions
• Work with relevant stakeholders to prepare transaction documents, including Term Sheets, Information memoranda, Valuation Analysis, etc and coordinate the delivery of same
• Facilitate the Bank’s credit rating process to achieve set target credit rating
• Coordinate all relevant management, board and regulatory approvals for capital raising corporate finance decisions and investments of the FirstBank Group.
• Project manage corporate finance activities, including tracking post transaction value accretion.
• Provide insight on the financial performance of potential targets and expected value accretion from transactions.
• Prepare reports and presentation to engage the Management Committee (MANCO) and Board of Directors on potential targets and transaction opportunities.
• Carry out any assigned roles as mandated by the HOD or HOU

Requirements 
Education:

• Good first Degree, preferably in numerate discipline
• Preference for postgraduate degree or other professional qualification (CFA, ACA, ACCA, CPA, CMA)

Experience:

• Minimum of 5 years working experience in corporate finance, investment banking and capital management in Financial Services or related industry.

Application Closing Date
5th March, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Lead, CRM Administration

Job Identification: 1677
Location: Nigeria

Duties & Responsibilities
Project and Stakeholders Management:

• Leads the entire CRM Team in project deployment, system support, user administration, training and campaign management.
• Leads the team in the formulation of CRM strategies and programs and ensures that they stay aligned with the business’s overall objectives.
• Coordination of collaborative CRM activities with other teams and departments in the Bank.
• Identify continual improvement opportunities for the Bank to ensure it maximizes the abilities of the CRM solution
• Engage BPM & business on implementation of sales target monitoring and ensuring correctness of information.
• Ensure proper change management processes are followed to minimize disruptions to business operations.

Application Support:

• Work with end users, vendors and service providers as the liaison with the IT team.
• Identify and help design CRM-related report requirements and list views.
• Support workflow rules and business processes.
• Maintain accurate application configuration documentation, change logs, and knowledge base articles for support teams.
• Work with internal and external resources to ensure the CRM environment is configured and adjusted correctly.
• Serve as the liaison between the sales and technical teams in executing the bank’s CRM strategy.
• Lead root cause analysis (RCA) for recurring issues and implement preventive measures.
• Monitor system performance and coordinate with vendors or internal teams for upgrades, patches, and issue resolution.
• Work with both the end users and the technical team to identify and assist in resolving system issues and provide technical support, troubleshooting software issues, as requested.
• Maintain business and process configurations on CRM solution
• Develop and maintain indices required to measure health status of the CRM solution

Help Desk Support:

• Support by troubleshooting and solving user or system issues and respond in a timely fashion
• Analyze potential issues and communicate to assess needs and determine solutions for end users.
• Oversee the day-to-day administration, monitoring, and support of FirstBank’s Dynamics 365 CRM Platform
• Manage incidents, service requests, and problem tickets related to CRM, ensuring resolution within agreed SLAs.
• Supervise support offered to stakeholders and business units using the solution
• Work closely with business leaders to analyze business requirements and communicate to developers regarding configuration and customization solutions that meet delivery and project goals and expectations.
• Assist in development and support personnel in resolving system issues, creating business solutions to meet requirements.
• Keep a monthly statistics report and monitor usage to determine business solutions for business recognized needs.

Training:

• Train end users and business units on CRM functionalities, updates, and best practices.
• Instruct new users on the application and train existing users on best practices & new functionality.
• Liaise with Microsoft and other technology partners for technical escalations, feature requests, and support cases
• Develop and maintain training materials and user documentation.
• Liaising with First Academy to deliver training programs

Requirements 

• Education: B. Sc. in Computer science, IT or other relevant discipline
• Experience: Experience in marketing/ sales administration or customer relationship/customer experience management role.

Application Closing Date
9th March, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head, Help Desk – Transaction Banking

Job Identification: 1659
Location: Nigeria

Duties & Responsibilities

• Oversee the activities of Transaction Banking Help Desk Team and provide direction and guidance in the execution of the unit’s functions.
• Responsible for developing strategies for excellent service delivery to both internal and external customers of the bank.
• Coordinate response to all internal and external enquiries related to transaction banking including RMs, all customers, and TB sales Team
• Ensure that all calls received on Help Desk, login incident types with description, resolution, and open and close dates/times are responded to.
• Escalate issues to relevant departments in the Bank and follow through to resolution
• Determines and coordinates procurement of work tools required by the customer service unit to function effectively.
• Prepare reports to Group Head Transaction Banking on Help Desk activities such as incident types and occurrence levels
• Responsible for the adequate training of staff to build competencies and skills sets required for the job.
•  As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook.

Requirements
Education:

• BSc
• MBA or advance degree equivalent in IT, Business Administration, or related fields will be an added advantage.

Experience:

• Minimum of 3 years experience in a customer service role.

Application Closing Date
27th February, 2026; 10:29 AM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Portfolio Manager – Private Banking

Job Identification: 1665
Location: Nigeria
Job Type: Full-time

Responsibilities
Transactional:

• Processing Private Banking client’s transactions include liaising with other units, product houses and subsidiaries of the First Bank group to process Private Banking clients’ transactions promptly
• Anchoring all transactions related to asset management, real estate purchase / finance, credits, safety deposits, trust servicers, off-shore investments and others as defined by Head Portfolio management or GH Private Banking
• Preparing all wealth management proposals on behalf of Private Banking clients and ensuring that these are error-free and of high standards
• Issuing and signing of Private Banking client’s investment confirmative and certificates.

Operational:

• Conducting research on Investment & wealth management products and liaising with FBN Quest and other research providers for updated information on equity, bond and money markets.
• Updating and disseminating information to private Banking team on available products and services as well as market trends
• Monthly update of client product utilization to feed the Asset Holding Report for FBN Private Banking.
• Structuring ideal portfolios for Private Banking clients further to discussing with Relationship Managers, reviewing customer information details and leveraging other First Bank subsidiaries
• Generating mandates on behalf of clients for FBN Capital and other product houses for the purchase or sale of securities / assets
• Generating portfolio reports and account statements for Private Banking clients as required
• Generating periodic reports to meet monitoring and reporting requirements of First Bank Private Banking.
• Updating global position on Private Banking clients to enable effective tracking and monitoring of client relationship
• Ensuring prompt and efficient processing of client mandates
• Monitoring loans booked by the back office and updating clients global position report
• Verifying customer trades via online portal and updating portfolio status of clients
• Monitoring customer accounts and portfolios to ensure that they are well-funded and active.

Relational:

• Maintaining good working relationships with other teams, units and subsidiaries
• Leveraging good relationship with product houses such as FBN Capital, FBN Mortgages, FBN Trustee etc. to ensure efficiency in processing Private Banking transactions
• Developing relationships with research and regulatory bodies to ensure that the unit is well informed and complies with all regulatory requirements at all times.

Others:

• Ensuring the documentation of all safe custody items
• Ensuring securities certification and release of pledged securities
• Ensuring that all client investment transactions are handled with efficiency and timelines
• Escalate of all material, unusual or difficult transactions to Head Portfolio Management
• All other functions as assigned by the head Portfolio Manager, Head Private Banking location and EVP Private Banking
• Processing all investment transactions for all Private Banking hubs noting that the middle office is centralized to serve all Private Banking locations.

Requirements
Education:

• Minimum Bachelor’s Degree in relevant field
• Master’s Degree in Business, Finance or similar strongly preferred
• Certified Financial Analyst (CFA) / Chartered Accountant (ICAN or ACCA) / Chartered Alternative Investment Analyst (CAIA) qualification strongly preferred .

Experience:

• 3 – 5 years middle office background (financial services) preferred.

Application Closing Date
26th February, 2026; 11:41 AM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Treasury Sales Officer (Derivatives) – Treasury

Job Identification: 1662
Location: Nigeria

Duties & Responsibilities

• Drives sales and marketing of Treasury flow products – FX, securities and money market products
• Develops and maintains Client Contacts and Call Briefs.
• Develops Client proposals and presentation
• Through partnership with the Business Groups, identify new leads for Treasury products & solutions.
• Cross sell of Treasury Products through close ties with the Business Groups
• Develops indepth client knowledge and shares with the team for further Client engagement and opportunity scooping
• Ensures that client revenue & volume targets are met
• Constantly keeps abreast of market development and regulations.
• Scopes the market for competitors’ capabilities & gap and develops how to take advantage of the identified gaps.
• Participates in  relevant market development activities/ bodies
• Supports business units and trading teams by providing market intelligence and updates on client activities
• Responsible for Sales admin such as preparation of unit MIS reports and statistics on clienmt activities, both within and outsde the bank for performance management & tracking
• Executes & ensures processing of Clients treasury related transactions within agreed TAT
• Develops seamless Treasury Product Requirement and educates the Business Units on such.
• Works with other Units of the Bank for continuous process improvement to enhance Treasury Product distribution.
• Supports the front office SBUs with marketing calls on clients
• Complies with all Bank policies.
• Carries out other duties assigned by the Head Treasury Sales & Derivatives Marketing
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook

Requirements 

• First Degree or its equivalent in any discipline preferably business related. Professional qualifications – CFA, LFA, ICAP an advantage
• Varied between 1 – 10 years relevant experience.

Application Closing Date
27th February, 2026; 01:51 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head of Hub – Private Banking

Job Identification: 1670
Location: Nigeria

Duties & Responsibilities

• Supervise activities of front office, middle office and back office staff to ensure timely and efficient service delivery to Private Banking clients.
• Oversee and ensure the flow of client’s transactions and investments portfolio is in accordance with client’s mandate.
• Promote the education of clients in the wealth management space, providing personal financial advisory services that enhance the investment decisions.
• Review client profiles to ensure investments are in accordance with mandates, risk profiles and risk appetites.
• Promote the sales and services culture through coaching, guidance and staff motivation.
• Actively participate in the development of budgets and target as they relate the Private Banking business and ensure achievement of monthly and annual targets.
• Authorize capital and current expenditure for the Hub as approved by the GH.
• Ensure Hub operating cost is within approved budget
• Ensure zero tolerance for inactive/dormant accounts
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook.

Job Requirements
Education:

• Minimum 2:2 undergraduate degree;
• Preference for postgraduate business or related degree or other professional qualification (though not mandatory);
• Training in Portfolio Management and Asset Allocation
• Training in Customer Profiling and Risk Assessments

Education:

• Minimum 10 years working experience in banking or a related industry
• Previous experience in Asset & Wealth Management or Investment Banking is an advantage.

Application Closing Date
26th February, 2026; 11:50 AM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Customer Value Proposition Officer – Private Banking

Job Identification: 1663
Location: Nigeria
Job Type: Full-time

Responsibilities

• Work with relevant departments to maintain the consistent look and feel of the private banking lounges in Lagos, Abuja and Port Harcourt.
• Interface with Marketing and Corporate communication department for update and production of brochures and marketing collaterals for Private Banking customers.
• Manage concierge services and liaise with service providers to ensure seamless service delivery to PB clients.
• Manage relationships with merchant partners to enhance PB customers experience.
• Ensure that Private Banking brand remains distinct and aspirational at all times.
• Manage platforms for collaboration with FBN UK and other partners.
• Maintain oversight of the Private Banking website by liaising with administrators.
• Manage concierge services upon launch and manage the relationship with merchant lifestyle partners.
• To liaise with Private Bankers, customers and stakeholders to identify new trends and value proposition.
• Identify opportunities for new or improvement of existing products and services through deep understanding of customers need and feedback on current services offered.
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook.

Requirements

• Minimum Education: First Degree in any discipline with minimum of 2.2. or Higher National Diploma (HND) with minimum of Upper Credit.
• Minimum experience : 6 years experience in Banking/Finance.

Application Closing Date
26th February, 2026; 12:03 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online