Recruitment at Leatherback

Leatherback is a leading technology company enabling global finance, payment, commerce, and lifestyle opportunities. We are providing a single access point that empowers individuals and businesses to be truly global. We do this by building best in class financial, payment and commerce solutions that remove barriers to global growth and mobility for all citizens of the world.

We are recruiting to fill the position below:

Job Title: Product Manager – Retail Solutions

Location: Victoria Island, Lagos
Category: Product
Employment Type: Full-Time (Hybrid)

About the Role

• We are looking for an entrepreneurial and forward-thinking Product Manager to lead the development and growth of Leatherback’s mobile app, our flagship product for retail customers.
• This role is pivotal in creating a seamless and delightful user experience for individual consumers, driving engagement, and fulfilling our mission of delivering borderless finance solutions.
• The ideal candidate will combine technical expertise, strategic vision, and a customer-first mindset to build a world-class mobile product.

Key Responsibilities

• Define and articulate the product vision and strategy for Leatherback’s mobile app, focusing on delivering exceptional consumer/retail banking experiences.
• Drive the end-to-end product lifecycle, from ideation and development to launch and ongoing optimization, ensuring high-quality execution and timely delivery.
• Collaborate closely with design, engineering, and marketing teams to create a user-centric mobile app experience that meets customer needs and drives business objectives.
• Analyze customer feedback, market trends, and app performance metrics to identify areas for improvement and prioritize impactful solutions.
• Develop and manage the product roadmap, ensuring alignment with Leatherback’s overall goals and adapting to changes in market dynamics.
• Optimize user acquisition, retention, and engagement metrics through thoughtful feature development and user journey enhancements.
• Partner with compliance, sales, and support teams to ensure the app meets regulatory requirements and resolves customer pain points effectively.
• Stay ahead of market trends and advocate for mobile-first innovations to maintain Leatherback’s competitive edge.

Requirements
Educational Qualification:

• Candidates should possess a First Degree in a relevant discipline.

Preferred Experience:

• Scaling Expertise: Experience scaling mobile applications to serve large consumer bases effectively.
• Fintech Knowledge: Familiarity with payment systems, wallet infrastructures, or other consumer-facing financial services.
• Startup Environment: Experience thriving in fast-paced, high-growth settings with an entrepreneurial mindset.

Experience and Expertise:

• Proven Track Record: At least 5 years of experience managing successful mobile app products, preferably in fintech or banking.
• Technical Knowledge: Strong understanding of mobile technologies, including app frameworks (e.g., Flutter, React Native), APIs, and backend integrations. Familiarity with both iOS and Android development is highly desirable.
• UX/UI Proficiency: Expertise in delivering intuitive and user-friendly app experiences, with a strong eye for design and usability.

Analytical and Strategic Thinking:

• Data-Driven Decision Making: Skilled in using analytics tools (e.g., Mixpanel, Google Analytics) to track app performance, derive insights, and guide product enhancements.
• Strategic Vision: Ability to align product initiatives with business goals and balance short-term wins with long-term impact.

Customer-Centric Mindset:

• Empathy for Users: Deep understanding of consumer behavior and the ability to translate customer pain points into impactful product solutions.
• Global Perspective: Familiarity with multi-currency and cross-border financial products, particularly in emerging markets, is a strong advantage.

Leadership and Collaboration:

• Cross-Functional Leadership: Proven ability to lead and collaborate with diverse teams, including design, engineering, and marketing, to achieve shared goals.
• Stakeholder Management: Experience balancing competing priorities and managing relationships with both internal teams and external partners.

Communication and Problem-Solving:

• Clear Communicator: Exceptional written and verbal communication skills to articulate product vision and drive alignment.
• Creative Problem Solver: Ability to navigate challenges and deliver innovative, customer-centric solutions.

Key Personality Traits:

• Innovative Thinker: Passionate about leveraging technology to solve complex problems and deliver meaningful customer experiences.
• Detail-Oriented: Ensures the highest quality standards in product development and delivery.
• Team Player: Thrives in collaborative environments and values cross-functional teamwork.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager, Internal Audit & Control

Location: Nigeria
Employment Type: Full Time (Hybrid)
Department: Finance

Summary

• The Manager, Internal Audit & Control will be responsible for overseeing and managing the internal audit function across the organization.
• You’ll work to ensure the effectiveness of internal controls, risk management processes, and compliance with relevant regulations and policies.
• The role involves leading internal auditors, collaborating with various departments, and reporting findings and recommendations to executive management and the board of directors.

Responsibilities

• Develop and implement a comprehensive internal audit strategy aligned with the organization’s goals and objectives.
• Provide strategic direction to the internal audit function, ensuring it adds value to the organization’s operations.
• Develop standard work papers for all auditable processes/departments and ensure periodic review of the work papers per each audit.
• Assess and identify potential risks and vulnerabilities in business processes and systems.
• Design and implement risk mitigation strategies and control frameworks.
• Establish and maintain effective internal control systems to safeguard the organization’s assets and ensure compliance with relevant regulations.
• Regularly evaluate the adequacy of internal controls and recommend enhancements as needed.
• Develop an annual audit plan based on risk assessments and business priorities.
• Lead and coordinate internal audit engagements, ensuring timely completion and high-quality deliverables.
• Conduct audits of financial, operational, and compliance areas to assess the effectiveness of controls.
• Recruit, train, and mentor a high-performing internal audit team.
• Foster a culture of continuous learning, professional development, and ethical conduct within the team.
• Collaborate with various departments and business units to understand their operations and provide insights for improvement.
• Communicate audit findings and recommendations to executive management and the board of directors.
• Stay current with relevant laws, regulations, and industry best practices.
• Ensure the organization’s compliance with applicable regulatory requirements.
• Prepare and present comprehensive reports on audit findings, recommendations, and status updates to executive management and the board.
• Identify opportunities for process improvements and efficiencies within the internal audit function.
• Implement best practices to enhance the overall effectiveness of internal controls.

Qualifications and Experience

• Bachelor’s degree in finance, accounting, business administration, or a related field.
• Advanced degree or relevant professional certifications (e.g., CIA, CISA) is highly desirable.
• Minimum of 10 years in internal audit, risk management, or a related field, with a track record of leadership and successful team management.
• In-depth knowledge of internal auditing standards, risk management principles, and regulatory requirements.
• Good understanding of the company’s business.
• Strong analytical, problem-solving, and communication skills.
• Excellent interpersonal skills with the ability to build relationships and collaborate at all levels of the organization.
• Ability to think strategically and contribute to organizational goals.
• High level of integrity and ethical conduct.
• Proactiveness; going beyond the obvious, gathering complex data to get to the heart of issues.
• Time management – Ability to prioritize tasks, multi-task, manage deadlines and work efficiently.
• Accountability – Being reliable, dependable, organized and take responsibility for actions.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager, Finance & Accounts

Location: Nigeria
Employment Type: Full Time (Hybrid)
Department: Finance

Summary

• The Manager, Finance & Accounts will direct and oversee financial activities; direct the preparation of all financial reports and summaries, and create forecasts predicting future growth.
• S/He will be responsible for analyzing strengths/weaknesses in the company’s finances and overseeing all aspects of its financial success.

Responsibilities
Business Strategy:

• Provides financial advisory to the management to guide the formulation of financial policy and business strategy; ensures that all financial policies, procedures, and systems are sound.
• Overseas the preparation of Annual Operating Plan, Business Financial Plan and Analytics.
• Provides financial direction, planning and accounting to the business, covering short term and long-term financial goals.
• Oversees commercial decision-making from margin analysis, pricing analysis, etc.
• Advises and implements best practice methods to increase revenue and reduce costs.

Liquidity & Treasury Management:

• Ensures that optimal liquidity is available to deliver business plan.
• Reviews working capital/cash flow requirement on a regular basis.
• Monitors all financial activities for the entire Group for optimal running of the business.

Budgeting and Financial Forecast:

• Develops plans, budgets, forecasts, and financial results to guide management decisions by forecasting requirements, analyzing variances, and initiating corrective actions.
• Presents operating and capital expenditure budgets for review and approval Financial Analysis & Interpretation.
• Monitors financial performance by measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
• Responsible for accurate and timely financial reporting for the CEO/Board of Director, in line with statutory and regulatory financial reporting requirements.
• Should demonstrate understanding of advanced business finance and performance analysis.

Regulatory & Statutory Relationship:

• Manages the relationship with (and oversees activities related to) internal & external auditors and regulators to ensure effective and timely completion of the audit/examination process.
• Coordinates regulatory and supervisory functions.
• Manages relationship with regulatory and statutory bodies in all markets where we operate.
• Manages and oversees the organization’s taxation affairs and liaises with external tax consultants.

Internal Control & Monitoring:

• Ensures adequate controls are installed and maintained to cover all financial transactions, including safeguarded financial assets.
• Ensures compliance with internal controls and regulatory guidelines.
• Lead and Manage the revenue assurance processes and systems in the group.
• Ensures the adoption of new International Financial Reporting Standards based on knowledge of the standards to ensure the company’s financials align with global best practice.
• Reviewing all formal finance & related policies, and procedures.

Qualifications and Experience

• Minimum of 10 years of financial experience, with at least 5 years in a senior financial management role within the Finance/Financial services industry spanning Finance, Financial Reporting, Performance Management, Strategy, Business Planning, Business Partnering, Revenue Assurance, Treasury Management and Accounting.
• Minimum of a bachelor’s degree or its equivalent in Accounting and Finance.
• The candidate must have the ACCA recognized professional qualification. A CFA will be an added advantage.
• Knowledge of statutory and regulatory situations as well as global best practices.
• Proven experience in financial planning and analysis, including management accounting.
• Strong knowledge of regulatory reporting within the financial services sector or similar industries.
• Exposure to corporate finance activities, including capital management and M&A.
• Experience within the Group finance setting of a multi-jurisdictional bank or financial services group.
• Experience working at one of the Big Four Accounting firms is a plus.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Business Manager – Digital Ecosystems

Location: Nigeria
Category: Growth
Employment Type: Full-Time (Hybrid)

About the Role

• The Senior Business Manager (Digital Ecosystems) will play a pivotal role in nurturing and expanding our relationships with clients in the e-commerce and broader technology start-up ecosystem.
• He/She will be responsible for developing strategic sales plans, understanding client needs, and implementing solutions to drive growth and maximize client satisfaction.
• The ideal candidate will possess strong communication skills, a deep understanding of the specified market, and a track record of building and maintaining successful client relationships.

Key Responsibilities
Client Relationship Management:

• Identify and pursue sales opportunities with e-commerce platforms, technology start-ups, and tech-focused venture capital firms and innovation enablers
• Develop and maintain a thorough understanding of our products and services, as well as the needs and preferences of potential partners.
• Build and maintain strong, long-lasting relationships with clients, understanding their needs and providing tailored solutions to meet them.
• Collaborate with internal teams, including marketing, product development, and customer service, to ensure customer satisfaction and maximize sales opportunities.
• Stay up-to-date on industry trends, competitors, and market developments to identify new opportunities and maintain a competitive edge.
• Prepare and deliver sales presentations, proposals, and contracts to prospective clients, negotiating terms and closing deals.
• Monitor sales performance and track progress towards revenue targets, providing regular reports and updates to management.
• Attend industry events, conferences, and trade shows to network with potential clients and promote our products and services.
• Provide exceptional customer service throughout the sales process and beyond, ensuring customer satisfaction and fostering long-term relationships.
• Initiate and identify potential leads through various channels and not limited to industry/Network events, cold calling.

Account Planning and Strategy:

• Develop comprehensive account plans outlining strategies for revenue growth, client retention, and market expansion.
• Identify key decision-makers within client organizations and establish rapport to facilitate effective communication and collaboration.
• Stay abreast of industry trends, market dynamics, and competitor activities to inform strategic account initiatives.

Cross-functional Collaboration:

• Collaborate closely with internal teams such as sales, operations, and product development to ensure alignment on client objectives and priorities.
• Coordinate the resolution of client issues and challenges by engaging appropriate stakeholders and resources.
• Champion the voice of the client within the organization, advocating for solutions that meet their needs and preferences.

Performance Monitoring and Reporting:

• Track key account metrics and performance indicators, providing regular reports and insights to the Head of Revenue
• Monitor client satisfaction scores, transaction volumes, revenue forecasts, and other relevant metrics to assess account health and identify areas for improvement.
• Utilize data-driven insights to make informed decisions and optimize account management

Team Management:

• Lead and manage a team of account managers, providing guidance, coaching, and support to ensure team success.
• Set clear performance expectations and goals for team members and provide regular feedback and performance evaluations.
• Foster a collaborative and positive team culture, promoting knowledge sharing and professional development.

Qualification and Experience

• Bachelor’s Degree in Business Administration, Marketing, Finance, Economics, or related field is desirable.
• Proven track record of at least 8 years in key accounts management, business development, or sales roles within the specified sector.
• Demonstrated success in managing and growing large client accounts, within the technology start-up ecosystem
• Experience in conducting market research, competitor analysis, and developing strategic account plans to drive revenue growth and market expansion.
• Excellent communication skills, both written and verbal, with the ability to present complex information clearly and persuasively to clients and internal stakeholders.
• Results-oriented mindset with a focus on achieving targets, exceeding client expectations, and delivering measurable business outcomes.

Skills and Attributes:

• Exceptional interpersonal skills with the ability to build rapport, foster trust, and establish long-lasting relationships with clients.
• Proactive and customer-centric approach with a commitment to delivering high-quality service and addressing client needs promptly and effectively.
• Adaptability and resilience to navigate challenges, overcome obstacles, and thrive in a dynamic, fast-paced environment.
• Strategic thinking and problem-solving abilities with a focus on identifying opportunities, mitigating risks, and driving continuous improvement.

Why Join Leatherback

• Be part of an innovative and forward-thinking company at the forefront of the fintech industry.
• Work with a talented and passionate team dedicated to making a positive impact on financial services.
• Enjoy a collaborative and inclusive work environment that values creativity and professional growth.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Growth Associate

Location: Nigeria
Job type: Full time

About Role

• As a Growth/Sales Associate, you will play a crucial role in driving our company’s growth by expanding our client base, nurturing relationships with key stakeholders, and identifying new business opportunities.
• This is an exciting opportunity for a motivated individual who thrives in a fast-paced, innovative environment and is eager to make a significant impact on our organization’s success.
• Actively prospect and engage potential clients to generate new business opportunities.
• Conduct market research to identify and target specific industries and geographies for expansion.
• Build and maintain strong relationships with key decision-makers and stakeholders.
• Collaborate with the sales team to develop and execute effective sales strategies.
• Present and demonstrate our cross-border payment solutions to clients, highlighting their benefits and value.
• Keep abreast of industry trends, competitors, and market conditions to provide valuable insights and recommendations.
• Collaborate with internal teams to ensure smooth onboarding and successful implementation of new clients.
• Achieve and exceed sales targets and contribute to the overall growth of the company.

Required Qualifications

• Bachelor’s Degree in Business, Marketing, or a related field (or equivalent experience).
• Proven experience in banking, sales or business development, preferably in the fintech or cross-border payments industry.
• At least 5 years experience of selling financial products and onboarding business clients across any of the following sectors: Telecommunications, Real Estate, Oil and Gas, Manufacturing, FMCG, Transportation, Agriculture, Technology, Hospitality, Pharmaceutical and other active business sectors of the economy.
• Strong interpersonal and communication skills, with the ability to effectively engage and build relationships with clients.
• The results-driven mindset with a track record of meeting or exceeding sales targets.
• Excellent negotiation and presentation skills.
• Self-motivated and able to work independently as well as part of a collaborative team.
• Knowledge of the cross-border payment landscape, industry regulations, and emerging trends is a plus.
• Ability to adapt quickly to changes and thrive in a dynamic, fast-paced environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Product Manager – Mobile & Consumer Retail

Location: Nigeria
Job type: Full time

About the Role

• We are looking for an entrepreneurial and forward-thinking Product Manager to lead the development and growth of Leatherback’s mobile app, our flagship product for retail customers.
• This role is pivotal in creating a seamless and delightful user experience for individual consumers, driving engagement, and fulfilling our mission of delivering borderless finance solutions.
• The ideal candidate will combine technical expertise, strategic vision, and a customer-first mindset to build a world-class mobile product.

Key Responsibilities

• Define and articulate the product vision and strategy for Leatherback’s mobile app, focusing on delivering exceptional consumer/retail banking experiences.
• Drive the end-to-end product lifecycle, from ideation and development to launch and ongoing optimization, ensuring high-quality execution and timely delivery.
• Collaborate closely with design, engineering, and marketing teams to create a user-centric mobile app experience that meets customer needs and drives business objectives.
• Analyze customer feedback, market trends, and app performance metrics to identify areas for improvement and prioritize impactful solutions.
• Develop and manage the product roadmap, ensuring alignment with Leatherback’s overall goals and adapting to changes in market dynamics.
• Optimize user acquisition, retention, and engagement metrics through thoughtful feature development and user journey enhancements.
• Partner with compliance, sales, and support teams to ensure the app meets regulatory requirements and resolves customer pain points effectively.
• Stay ahead of market trends and advocate for mobile-first innovations to maintain Leatherback’s competitive edge.

Qualifications
Education:

• First Degree in a relevant discipline.

Experience and Expertise:

• Proven Track Record: At least 5 years of experience managing successful mobile app products, preferably in fintech or banking.
• Technical Knowledge: Strong understanding of mobile technologies, including app frameworks (e.g., Flutter, React Native), APIs, and backend integrations. Familiarity with both iOS and Android development is highly desirable.
• UX/UI Proficiency: Expertise in delivering intuitive and user-friendly app experiences, with a strong eye for design and usability.

Analytical and Strategic Thinking:

• Data-Driven Decision Making: Skilled in using analytics tools (e.g., Mixpanel, Google Analytics) to track app performance, derive insights, and guide product enhancements.
• Strategic Vision: Ability to align product initiatives with business goals and balance short-term wins with long-term impact.

Customer-Centric Mindset:

• Empathy for Users: Deep understanding of consumer behavior and the ability to translate customer pain points into impactful product solutions.
• Global Perspective: Familiarity with multi-currency and cross-border financial products, particularly in emerging markets, is a strong advantage.

Leadership and Collaboration:

• Cross-Functional Leadership: Proven ability to lead and collaborate with diverse teams, including design, engineering, and marketing, to achieve shared goals.
• Stakeholder Management: Experience balancing competing priorities and managing relationships with both internal teams and external partners.

Communication and Problem-Solving:

• Clear Communicator: Exceptional written and verbal communication skills to articulate product vision and drive alignment.
• Creative Problem Solver: Ability to navigate challenges and deliver innovative, customer-centric solutions.

Preferred Experience:

• Scaling Expertise: Experience scaling mobile applications to serve large consumer bases effectively.
• Fintech Knowledge: Familiarity with payment systems, wallet infrastructures, or other consumer-facing financial services.
• Startup Environment: Experience thriving in fast-paced, high-growth settings with an entrepreneurial mindset.

Key Personality Traits:

• Innovative Thinker: Passionate about leveraging technology to solve complex problems and deliver meaningful customer experiences.
• Detail-Oriented: Ensures the highest quality standards in product development and delivery.
• Team Player: Thrives in collaborative environments and values cross-functional teamwork.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Business Manager – Commercial Segment

Location: Nigeria
Category: Growth
Employment Type: Full-Time

About the Role

• At Leatherback, ee are expanding our business development team and hereby seek qualified individuals for this role. The Senior Business Manager (Commercial Segment) will play a pivotal role in nurturing and expanding our relationships with large businesses and emerging corporates across productive sectors of the economy.
• He/She will be responsible for developing strategic sales plans, understanding client needs, and implementing solutions to drive growth and maximize client satisfaction.
• The ideal candidate will possess strong communication skills, a deep understanding of the specified market, and a track record of building and maintaining successful client relationships.

Key Responsibilities
Client Relationship Management:

• Identify and pursue sales opportunities to activate large SMEs and emerging corporates for Leatherback’s offerings
• Develop and maintain a thorough understanding of our products and services, as well as the needs and preferences of potential customers.
• Build and maintain strong, long-lasting relationships with clients, understanding their needs and providing tailored solutions to meet them.
• Collaborate with internal teams, including marketing, product development, and customer service, to ensure customer satisfaction and maximize sales opportunities.
• Stay up-to-date on industry trends, competitors, and market developments to identify new opportunities and maintain a competitive edge.
• Prepare and deliver sales presentations, proposals, and contracts to prospective clients, negotiating terms and closing deals.
• Monitor sales performance and track progress towards revenue targets, providing regular reports and updates to management.
• Attend industry events, conferences, and trade shows to network with potential clients and promote our products and services.
• Provide exceptional customer service throughout the sales process and beyond, ensuring customer satisfaction and fostering long-term relationships.
• Initiate and identify potential leads through various channels and not limited to industry/network events, cold calling.

Account Planning and Strategy:

• Develop comprehensive account plans outlining strategies for revenue growth, client retention, and market expansion.
• Identify key decision-makers within client organizations and establish rapport to facilitate effective communication and collaboration.
• Stay abreast of industry trends, market dynamics, and competitor activities to inform strategic account initiatives.

Cross-functional Collaboration:

• Collaborate closely with internal teams such as sales, operations, and product development to ensure alignment on client objectives and priorities.
• Coordinate the resolution of client issues and challenges by engaging appropriate stakeholders and resources.
• Champion the voice of the client within the organization, advocating for solutions that meet their needs and preferences.

Performance Monitoring and Reporting:

• Track key account metrics and performance indicators, providing regular reports and insights to the Head of Revenue
• Monitor client satisfaction scores, transaction volumes, revenue forecasts, and other relevant metrics to assess account health and identify areas for improvement.
• Utilize data-driven insights to make informed decisions and optimize account management

Team Management:

• Lead and manage a team of sales associates and account managers, providing guidance, coaching, and support to ensure team success.
• Set clear performance expectations and goals for team members and provide regular feedback and performance evaluations.
• Foster a collaborative and positive team culture, promoting knowledge sharing and professional development.

Qualification and Experience

• Bachelor’s Degree in Business Administration, Marketing, Finance, Economics, or related field is desirable.
• Proven track record of at least 8 years in key accounts management, business development, or sales roles within the commercial and/or corporate banking sector
• Demonstrated success in managing and growing large client accounts, preferably within specified sector
• Experience in conducting market research, competitor analysis, and developing strategic account plans to drive revenue growth and market expansion.

Skills and Attributes:

• Excellent communication skills, both written and verbal, with the ability to present complex information clearly and persuasively to clients and internal stakeholders.
• Results-oriented mindset with a focus on achieving targets, exceeding client expectations, and delivering measurable business outcomes.
• Exceptional interpersonal skills with the ability to build rapport, foster trust, and establish long-lasting relationships with clients.
• Proactive and customer-centric approach with a commitment to delivering high-quality service and addressing client needs promptly and effectively.
• Adaptability and resilience to navigate challenges, overcome obstacles, and thrive in a dynamic, fast-paced environment.
• Strategic thinking and problem-solving abilities with a focus on identifying opportunities, mitigating risks, and driving continuous improvement.
• Collaborative Leader – Thrives in team settings and values input from cross-functional stakeholders.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online