Recruitment at Marriott International

Marriott International is a leading global Lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott has more than 361,000 people working worldwide at managed or franchised properties and corporate offices. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 49M members.

We are recruiting to fill the position below:

Job Title: HVAC Technician

Job ID: 25168599
Location: Nigeria
Job type: Full-time
Career area: Engineering & Facilities

Position Summary

• Inspect, repair, and maintain HVAC, air quality control, and refrigeration equipment.
• Maintain and conduct daily inspections of the mechanical plant.
• Monitor and control property temperature.
• Monitor and analyze energy and utilities usage.
• Calibrate all controls, gauges, meters, and other equipment.
• Assemble, install, test, repair, and maintain electrical systems or electronic wiring.
• Assemble, install, and maintain pipe assemblies, fittings, valves, etc.
• Perform routine pool and spa maintenance.

Responsibilities

• Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards and anticipate and address guests’ service needs.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Reach overhead and below the knees.
• Move in confined or elevated spaces.
• Move over sloping, uneven, or slippery surfaces.
• Move up and down stairs, service ramps and/or a ladder.
• Grasp, turn, and manipulate objects of varying size and weight.
• Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Requirements
Preferred Qualification:

• Education: Technical, Trade, or Vocational School Degree.
• Related Work Experience: At least 3 years of related work experience.
• Supervisory Experience: No supervisory experience.

Required Qualifications:

• License or Certification: EPA Universal Certification
• Driver’s License
• HVAC Certification.

Application Closing Date
Not Specified.

How to Apply
Interested and quaified candidates should:
Click here to apply online

Job Title: Digital Marketing Analyst

Job ID: 25180397
Location: Nigeria
Position Type: Full Time
Career Area: Sales & Marketing

Responsibilities

• Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
• Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours.
• Explain details and requirements related to attending a sales presentation to potential owners.
• Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property.
• Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets).
• Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
• Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications / Requirements

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None
• This position is for Nigeria (local) only.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager – Security

Job ID: 25193547
Location: Nigeria
Position Type: Full Time

Job Summary

• Assists with security operations management on a daily basis.
• Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response.
• This role focuses on maintaining safe and secure environment for guests, employees and hotel assets by managing security policies, logs, certifications and documents required by law and Standard Operating Procedures.

Core Work Activities
Managing Security Operations:

• Assists in the development and implementation of emergency procedures.
• Recommends follow-up action for security breaches.
• Conducts investigation of all losses of property assets and refers to proper management for disposition.
• Complies with all Corporate Security safety and security management guidelines and procedures.
• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.
• Conducts periodic patrols of entire property and parking areas.
• Recognizes success across areas of responsibility.
• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.
• Implements action plans to monitor and control risk.
• Keeps abreast of local criminal activity as it may impact property.
• Maintains required reports and documentation regarding patrols of property and parking areas.
• Inspects all security equipment and verify that it is fully functioning.
• Provides means for obtaining necessary medical attention on a timely basis.
• Participates in hourly employee performance appraisals according to Standard Operating Procedures.
• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Maintains first aid and CPR certifications required for Security officers.
• Implements local authority requirement for security and safety.

Security Team Communication:

• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Utilizes interpersonal and communication skills to influence and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity:
• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Serves as a role model to demonstrate appropriate behaviors.

Providing and Ensuring Exceptional Customer Service:

• Exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Meets quality standards and customer expectations on a daily basis.
• Provides services that are above and beyond for customer satisfaction and retention.

Conducting Human Resources Activities:

• Assists in minimizing cost of accident claims through aggressive claims management.
• Brings issues to the attention of Human Resources as necessary.
• Strives to improve service performance.
• Administers property policies fairly and consistently.

Additional Responsibilities:

• Analyzes information and evaluates results to choose the best solution and solve problems.
• Develops and maintains a working relationship with local law enforcement authorities.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Provides guidance in setting health and safety policies and standards.
• Coordinates with Event Sales for VIP escort and media control for large events.
• Performs other reasonable job duties as assigned by manager.

Education and Experience

• High school diploma or GED; 2 years experience in the security/loss prevention or related professional area.

OR

• 2-year degree from an accredited university in Criminal Justice or related major; no work experience required.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Chef de Partie

Job ID: 25182588
Location: Nigeria
Position Type: Full Time
Career Area: Food and Beverage & Culinary

Job Summary

• Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters.
• Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs.
• Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials.
• Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications / Requirements

• Education: Technical, Trade, or Vocational School Degree.
• Related Work Experience: At least 3 years of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Sous Chef

Job ID: 25182585
Location: Nigeria
Position Type: Full Time
Career Area: Food and Beverage & Culinary

Job Summary

• Accountable for the overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food-related functions.
• Works to continually improve guest and employee satisfaction while maintaining the operating budget.
• Supervises all kitchen areas to ensure a consistent, high-quality product is produced.
• Responsible for guiding and developing staff, including direct reports. Must ensure sanitation and food standards are achieved.

Candidate Profile
Education and Experience:

• High school diploma or GED; 4 years of experience in the culinary, food and beverage, or related professional area.
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major;
• 2 years of experience in the culinary, food and beverage, or related professional area.

Core Work Activities:
Ensuring Culinary Standards and Responsibilities are Met:

• Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
• Assists the Executive Chef with all kitchen operations and preparation.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
• Assists in determining how food should be presented and creates decorative food displays.
• Maintains purchasing, receiving and food storage standards.
• Ensures compliance with food handling and sanitation standards.
• Performs all duties of kitchen managers and employees as necessary.
• Recognizes superior quality products, presentations and flavour.
• Ensures compliance with all applicable laws and regulations.
• Follows proper handling and the right temperature of all food products.
• Operates and maintains all department equipment and reports malfunctions.
• Checks the quality of raw and cooked food products to ensure that standards are met.

Leading Kitchen Operations:

• Supervises and coordinates the activities of cooks and workers engaged in food preparation.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Maintains the productivity level of employees.
• Ensures employees understand expectations and parameters.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures property policies are administered fairly and consistently.
• Communicates performance expectations in accordance with job descriptions for each position.
• Recognizes successful performance and produces desired results.

Ensuring Exceptional Customer Service:

• Provides services that are above and beyond for customer satisfaction and retention.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.

Maintaining Culinary Goals:

• Achieves and exceeds goals, including performance goals, budget goals, team goals, etc.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.
• Trains employees in safety procedures.

Managing and Conducting Human Resource Activities:

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Brings issues to the attention of the department manager and Human Resources as necessary.

Additional Responsibilities:

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online