Recruitment at Prudential Zenith Life Insurance

Prudential Plc, one of the oldest and most strongly capitalized life insurance companies in the world, acquired a majority stake in Zenith Life Assurance, which gave rise to a new company, Prudential Zenith Life The union is set to redefine the Nigerian insurance sector, building on the existing strength of Zenith Life, which is one of the fastest-growing life insurance companies in Nigeria, with gross written premium of N3.6 billion at the end of 2017. Alongside its entry into Nigeria, Prudential also formed an exclusive Bancassurance partnership with Zenith Bank in Nigeria and Ghana.

We are recruiting to fill the position below:

Job Title: Head, Agency Development

Location: Nigeria
Job type: Full time

Key Responsibilities

• Develop and execute a comprehensive 3—5 year strategic roadmap for the agency channel, aligned with the company’s overall business objectives and growth targets.

Market Penetration:

• Design and implement innovative strategies for corporate market penetration, geographic expansion, and targeting new customer segments.

Performance Analytics:

• Utilize data-driven insights from Management Information (MI) systems to identify trends, forecast performance, and make informed strategic decisions to optimize channel productivity and profitability.

Product Alignment:

• Collaborate with Product Development and Marketing teams to ensure agency product offerings are competitive, meet market needs, and are supported with effective sales tools and campaigns.

Manpower Planning:

• Architect a robust and sustainable recruitment strategy to build a large, productive, and loyal agent force, focusing on both quantity and quality of hires.

Future-ready Initiatives:

• Research and propose new technologies, training methodologies, and sales practices to future-proof the agency channel and maintain a competitive advantage.

Operational Management Team:

• Directly manage and mentor a team of Zonal Heads of Agency, Agency Development Executives and Team Leaders, setting clear performance expectations (KPIs) and fostering a culture of high performance and accountability„
• Field Support & Ensure the effective implementation of field coaching programs.
• Oversee and validate that the Team are actively supporting agents in the field to enhance productivity and sales closure rates.

Performance Management:

• Monitor key performance indicators (KPIs) such as Active
• Annual Premium Equivalent (APE), Case Count, and
• Productivity Ratios on a weekly and monthly basis.
• Take corrective action to address gaps and ensure targets are met

Recruitment Drive:

• Execute the manpower expansion strategy, overseeing the recruitment process to achieve a significant exceed monthly growth targets (eg, 10% monthly growth in active agents).

Training & Development:

• Partner with the Agency Training Department to ensure continuous training programs for new agents and existing agents (Agency Building) are effective and yield measurable improvements in performance.
• Reporting: Ensure accurate and timely submission of all sales reports.

Qualifications (Educational & Professional)

• Bachelor’s Degree in Business Administration, Finance, Marketing, or a related field minimum of second class lower.
• MBA/M.Sc. or relevant professional certification (e.g„ QIN) is a strong advantage.

Required Experience/Knowledge:

• Minimum of 10 years of experience in the life insurance agency distribution, with at least 3 years in a senior leadership role directly managing an agency sales force.
• Proven and verifiable track record of successfully growing an agency network (manpower and productivity) and achieving premium income targets.

Key Skills & Competencies:

• Industry Insight: Deep understanding of the Nigerian insurance market landscape, regulations, and competitive dynamics.
• Analytical & Numerical Acumen: Ability to translate strategy into actionable operational plans.
• Team Management: Ability to inspire Icirge teams effectively and influence stakeholders.
• Proficiency in using CRM systems and advanced MS Office
• Suite: Excel for data analysis.
• Results-Oriented Execution: Skilled in evaluating, monitoring & improving processes and systems.
• Project Management: Experienced in planning and executing strategic initiatives.
• Coaching & Development: Strong at guiding others, grooming talent and building leadership capacity.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should submit their Resume to: careers@prudentialzenith.com using job title as email subject.

Job Title: Agency Development Executive

Locations: Abuja (FCT), Port Harcourt – Rivers, and Lagos
Job type: Full-time

Key Responsibilities

• Drive sales performance to ensure achievement of set targets (i.e. monthly, quarterly and annual sales targets).
• Oversee and expand sales coverage across assigned locations
• Ensure sales processes are efficient, ethical and compliant with NAICOM regulations/guidance.
• Build and maintain strong business relationships with all stakeholders to optimize sales
• Train, lead and coach FAS, to build their knowledge, attitude, skills and habits to improve retention and productivity of the agents.
• Track, analyse and report sales trends at the assigned locations.
• Identify risks and proactively engage on strategic actions to mitigate impact Of sales performance.
• Provide regular insights to Zonal Head and Chief Agency Officer, to achieve continuous delivery of sales.
• Prepare and present sales reports, forecast and performance analysis to Zonal Head and Chief Agency Officer.
• Timely engagement and collaboration with the Agency
• Support, Agency Training, Agency Recruitment and other affiliated service lines to optimize sales and FA retention.
• Identify new market opportunities and drive initiatives to expand the customer base in respective locations.
• Foster a high-performance culture with dear accountability and engagement and commitment of FAS,
• Ensure proper management of selling tools in branch (eg. application forms) and support in the submission of the same.
• Prepare and present sales reports, forecast and performance analysis to Zonal Head.

Qualifications (Educational & Professional)

• B.Sc in Business Administration. Sales & Marketing, Insurance or a related field (minimum of second class lower — 22)
• CIIN or any related professional certification will give an added advantage.

Required Experience/Knowledge:

• Minimum of 5 years’ sales experience, preferably in the insurance industry.
• Proven track record of meeting or exceeding sales targets and Agency management.
• In-depth knowledge of life insurance products.

Key Skills & Competencies:

• Excellent communication skills.
• Strong leadership and team management skills.
• Good ability to influence
• Excellent negotiation and relationship management abilities
• Strong communication and interpersonal skills
• Analytical and problem-solving capabilities
• Strategic thinking with strong business acumen.
• Proficiency in utilizing the Microsoft Office suite and related technology.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should submit their Resume to: careers@prudentialzenith.com using job title as email subject.

Job Title: Zonal Head of Agency Development

Locations: Lagos, Asaba – Delta, Port Harcourt – Rivers
Job type: Full time

Key Responsibilities

• Recruit, Train & Develop Agency Development Executive, Team Leaders, and Financial Advisors (Agents)
• Develop and execute zonal Agency strategies to achieve targets and expand market share relative to the zone.
• Drive sales strategies to meet/exceed zonal KPIs.
• Monitor KPIS, conduct performance reviews, and implement corrective actions.
• Ensure all agency activities adhere strictly to NAICOM guidelines, company policies, AML, and KYC requirements.
• Identify growth opportunities, analyze competitor activity, and develop localized strategies to expand market share.
• Resolve escalated customer issues and maintain relationships with key clients and partners.
• Oversee regional budgets, expenses, and accurate reporting of sales/performance data.

Qualifications (Educational & Professional)

• Candidates should possess a B.Sc. Degree in Business Administration, Sales & Marketing, Insurance or a related field (minimum of second class lower — 2:2)
• CIIN or any related professional certification will give an added advantage.

Required Experience/KnowIedge:

• Minimum of 7 years’ sales experience, preferably in the insurance industry.
• Proven track record of meeting or exceeding sales targets and Agency management.
• In-depth knowledge of life insurance products.

Key Skills & Competencies:

• Excellent communication skills.
• Strong leadership and team management skills.
• Good ability to influence
• Excellent negotiation and relationship management abilities
• Strong communication and interpersonal skills
• Analytical and problem-solving capabilities
• Strategic thinking with strong business acumen.
• Excellent coaching skills

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should submit their Resume to: careers@prudentialzenith.com using job title as email subject.