Recruitment at SIMS Nigeria Limited

SIMS Nigeria Limited has grown from a single store to a nationwide business in the consumer electronics space with locations across Nigeria. Our journey of consistent growth and dedication has been driven by a commitment to quality in every aspect of our business. From our highly skilled and well-informed staff to the innovations and processes we bring to bear to ensure each customer receives top-tier service and dependable products.

With pride, we believe we are on a journey to building a legacy rooted in trust, innovation, and exceptional standards riding on our partnership with Samsung, Royal Electronics, Panasonic, Philips, Beko, Kenwood, Powermatic, and many others. Our values continue to guide us, allowing SIMS Nigeria Limited to thrive in a constantly evolving market while delivering lasting value to our customers, partners, and people across Nigeria. With premium products and unmatched service, we are honored to represent these trusted brands in Nigeria, bringing innovation and quality products directly to our customers with the sole aim of enriching their lives.

As we continue to expand and adapt to meet the growing needs of our market, SIMS Nigeria Limited remains committed to setting the standard in product quality and service across the nation.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Nigeria

Job Description

• As a Customer Service Representative, you will be the first point of contact for our customers, providing them with outstanding service and support.
• You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills.

Key Responsibilities

• Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
• Resolve customer issues and complaints with patience and empathy.
• Provide product and service information to customers.
• Process orders, returns, and exchanges.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to ensure customer needs are met.
• Identify and escalate priority issues to the appropriate team members.
• Stay up-to-date with product knowledge and company policies.

Qualifications

• Minimum of a 2nd class HND / B.Sc Degree / BA degree in any discipline
• Minimum of 2 years proven experience in a customer service role.
• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and attention to detail.
• Ability to handle stressful situations calmly and effectively.
• Proficiency in using customer service software, Microsoft Office Suite.

Application Closing Date
5th September, 2025.

How to Apply
Interested and qualified candidates should send their Resume to: employment@simsng.com using the Job Title & Location as the subject of the email.

Job Title: Business Manager – Phones

Location: Nigeria
Employment Type: Full-time

Job Summary

• The Business Manager – Phones will oversee procurement, supply, sales, and after-sales operations for the phone business unit. The role is focused on ensuring profitability, operational efficiency, and customer satisfaction.

Key Responsibilities

• Manage procurement, vendor relationships, and supply chain to ensure product availability and competitive pricing.
• Drive sales strategies, set targets, and monitor performance to achieve revenue and market share objectives.
• Analyze market trends, competitor activities, and customer insights to identify business opportunities.
• Oversee after-sales operations, ensuring efficient warranty, repairs, and customer service delivery.
• Monitor budgets, margins, and pricing strategies to sustain profitability.
• Prepare and present periodic performance, inventory, and market reports to management.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Marketing, Supply Chain Management, or a related field.
• Minimum of 5years’ experience in sales, procurement, or business development/management, preferably in consumer electronics or telecoms.
• Strong knowledge of the phone/mobile device market in Nigeria.
• Proven ability to drive sales and manage product portfolios.
• Excellent negotiation, leadership, and vendor management skills.
• Proficiency in MS Office and ERP tools.

Application Closing Date
8th September, 2025.

How to Apply
Interested and qualified candidates should send their Resume to: employment@simsng.com using the Job Title as the subject of the email.

Job Title: Trainee Accountant

Location: Nigeria
Employment Type: Full-time

Job Description

• We are seeking a detail-oriented and ambitious Trainee Accountants to support the branch in maintaining accurate financial records and ensuring smooth accounting operations.
• This role offers an excellent opportunity to gain hands-on experience in accounting, reporting, and compliance while working closely with branch managers and the central finance team.

Key Responsibilities

• Support daily accounting functions including bookkeeping, reconciliations, and data entry.
• Assist with preparation of financial reports.
• Monitor stock counts, sales reports, and cash lodgments.
• Help with bank reconciliations, budget support, and compliance checks.
• Provide audit support by organizing and preparing financial documentation.

Basic Requirements

• HND / Bachelor’s Degree (minimum of a 2nd Class) in any numerate field such as Accounting, Finance, Statistics, Mathematics, Economics, Physics, Chemistry, Engineering, or related disciplines.
• Strong analytical and numerical skills.
• Proficiency in Microsoft Excel and basic accounting software is an advantage.
• Good communication, organization, and attention to detail.
• Willingness to learn and build a career in accounting/finance.

Application Closing Date
17th September, 2025.

How to Apply
Interested and qualified candidates should send their CV to: employment@simsng.com using the Job Title as the subject of the email.

Job Title: Female Floor Sales Executive

Location: Nigeria
Employment Type: Full-time

Job Summary

• The ideal candidate must be responsible for delivering a transformational retail customer experience, building our brand one customer at a time and ultimately driving our business through sales.

Key Responsibilities

• Deliver exceptional in-store customer experiences that reflect the brand’s values and drive sales growth.
• Professionally manage and resolve concerns from irate or dissatisfied customers.
• Engage showroom visitors, provide product information, and convert walk-ins to sales.
• Address post-purchase issues and ensure swift resolution of customer complaints.
• Consistently meet or exceed assigned sales targets and performance metrics.
• Ensure strict compliance with established standard operating procedures in all activities.

Required Qualifications, Experience & Skills

• Minimum of a 2nd class HND / B.Sc / BA Degree in any discipline.
• 1 – 3 years work experience (Previous Retail Sales experience will be an advantage
• Female (for gender balance)
• Team player
• Must demonstrate exceptional selling skills
• Excellent communication & interpersonal skills
• Must demonstrate a strong commitment to service and genuine curiosity and interest in people.

Application Closing Date
4th September, 2025.

How to Apply
Interested and qualified candidates should send their CV to: employment@simsng.com using the Job Title as the subject of the email.

Note: Please attach a recent full-length photograph along with your application.