Recruitment at Sterling Health HMO

Sterling Health HMO is  a National Health Insurance Agency (NHIA)-accredited Health Maintenance Organization (HMO) that has been providing 24/7/365 quality affordable healthcare service to the public and private sector nationally since 2007.

We are recruiting to fill the position below:

Job Title: Accounts Officer

Location: Nigeria
Employment Type: Full Time

Job Description

• Process and record daily financial transactions accurately and in a timely manner, including invoices, payments, receipts, and journal entries.
• Reconcile bank statements and ensure the accuracy of cash balances.
• Maintain and update accounts payable and accounts receivable records.
• Assist in the preparation of monthly and annual financial reports.
• Support the preparation of statutory returns and ensure compliance with relevant regulations.
• Assist with audits and provide necessary documentation.
• Maintain organized and up-to-date financial records and documentation.
• Respond to internal and external inquiries regarding financial matters.
• Assist in the development and implementation of accounting policies and procedures.
• Perform other accounting and administrative duties as assigned.

Requirements

• Interested candidates should posses relevant qualifications
• 1 – 10 years work experience.

Application Closing Date
28th May, 2025.

How to Apply
Interested and qualified candidates should forward their CV to: Sterlinghmo@gmail.com using the Job Title as the subject of the mail.

Job Title: Digital Marketing Officer

Location: Nigeria
Employment time: Full-time

Job Description

• Develop and execute comprehensive digital marketing strategies aligned with Sterling Health Insurance’s overall marketing and business objectives.
• Manage and optimize all digital marketing channels, including social media (Facebook, Instagram, Twitter, LinkedIn), search engine optimization (SEO), search engine marketing (SEM/PPC), email marketing, and content marketing.
• Create engaging and relevant digital content, including social media posts, website copy, blog articles, infographics, videos, and email campaigns, tailored to the Nigerian audience and the HMO sector.
• Manage and grow the company’s social media presence, fostering engagement and building online communities.
• Conduct keyword research and implement SEO strategies to improve organic visibility and drive website traffic.
• Plan and execute paid digital advertising campaigns (e.g., Google Ads, social media ads) to reach target audiences effectively and within budget.
• Develop and manage email marketing campaigns to nurture leads, engage enrollees, and promote relevant content and offers.
• Track, analyze, and report on the performance of digital marketing campaigns using relevant metrics (e.g., website traffic, engagement rates, conversion rates, lead generation).
• Identify trends and insights, and optimize campaigns based on data-driven decisions.
• Stay up-to-date with the latest digital marketing trends, technologies, and best practices, particularly within the healthcare and insurance industries in Nigeria.
• Collaborate with the marketing and sales teams to ensure alignment of digital marketing efforts with overall marketing and sales strategies.
• Manage relationships with external digital marketing agencies and vendors as needed.
• Ensure all digital marketing activities comply with relevant regulations and ethical guidelines.
• Perform other digital marketing and administrative duties as assigned.

Application Closing Date
1st May, 2025.

Method of Application
Interested and qualified candidates should forward their CV to: Sterlinghmo@gmail.com using the position as the subject of the email.

Job Title: Call Centre Agent

Location: Nigeria
Employment time: Full-time

Job Description

• Review and assess submitted healthcare claims for accuracy, completeness, and eligibility based on Sterling Health Insurance policies and guidelines.
• Verify patient eligibility and coverage details.
• Apply medical coding knowledge (e.g., ICD-10, CPT) to evaluate the appropriateness of services rendered.
• Identify and investigate discrepancies, errors, or potential fraudulent claims.
• Communicate with healthcare providers and enrollees to obtain necessary information or clarification regarding claims.
• Process claims accurately and within established turnaround times.
• Utilize the claims processing system effectively to input, review, and finalize claims.
• Maintain accurate and up-to-date records of all claims processed and actions taken.
• Adhere to all relevant regulatory requirements and internal policies related to claims processing.
• Stay updated on changes in medical coding, billing guidelines, and insurance regulations.
• Collaborate with other members of the Claims Department and other internal teams to resolve complex claims issues.
• Prepare reports on claims processing activities and trends as required.
• Assist in the development and implementation of claims processing procedures.
• Perform other claims-related duties as assigned.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should forward their CV to: Sterlinghmo@gmail.com using the Job Title as the subject of the mail.

Job Title: Accounts Officer

Location: Nigeria
Employment Type: Full Time

Job Description

• Process and record daily financial transactions accurately and in a timely manner, including invoices, payments, receipts, and journal entries.
• Reconcile bank statements and ensure the accuracy of cash balances.
• Maintain and update accounts payable and accounts receivable records.
• Assist in the preparation of monthly and annual financial reports.
• Support the preparation of statutory returns and ensure compliance with relevant regulations.
• Assist with audits and provide necessary documentation.
• Maintain organized and up-to-date financial records and documentation.
• Respond to internal and external inquiries regarding financial matters.
• Assist in the development and implementation of accounting policies and procedures.
• Perform other accounting and administrative duties as assigned.

Requirements

• Interested candidates should posses relevant qualifications
• 1 – 10 years work experience.

Application Closing Date
28th May, 2025.

How to Apply
Interested and qualified candidates should forward their CV to: Sterlinghmo@gmail.com using the Job Title as the subject of the mail.

Job Title: Provider Administrator

Location: Nigeria
Employment time: Full-time

Job Description

• Serve as a primary point of contact for healthcare providers within our network, addressing their inquiries and concerns promptly and professionally.
• Assist in the onboarding process for new healthcare providers, including documentation, credentialing support, and system integration.
• Maintain and update the provider database with accurate information, including contact details, specialties, and service agreements.
• Facilitate the dissemination of relevant information to providers, such as policy updates, procedural changes, and network updates.
• Support the processing of provider claims and resolve any related administrative issues in a timely manner.
• Assist in the development and maintenance of provider agreements and contracts.
• Coordinate meetings and communication between Sterling Health Insurance and healthcare providers.
• Prepare reports and analyses related to provider network performance and engagement.
• Ensure compliance with relevant regulations and internal policies related to provider management.
• Collaborate with internal departments, such as claims, customer service, and finance, to address provider-related matters.
• Assist in the planning and execution of provider engagement initiatives and events.
• Perform other administrative and support duties as assigned by the Provider Management team.

Requirements

• Interested candidates should posses relevant qualifications
• 1 – 10 years work experience.

Application Closing Date
28th May, 2025.

How to Apply
Interested and qualified candidates should forward their CV to: Sterlinghmo@gmail.com using the Job Title as the subject of the mail.

Job Title: Marketing Officer

Location: Nigeria
Employment time: Full-time

Job Description

• Develop and implement marketing plans and campaigns across various channels, including digital, social media, print, and events.
• Conduct market research to identify trends, customer needs, and competitive landscape.
• Create engaging and compelling marketing content, including website copy, social media posts, brochures, and presentations.
• Manage and optimize the company’s social media presence across different platforms.
• Coordinate and execute marketing events, such as health fairs, corporate presentations, and partnerships.
• Monitor and analyze the performance of marketing campaigns and report on key metrics.
• Manage relationships with external vendors, such as advertising agencies and printers.
• Collaborate with the sales team to align marketing and sales strategies.
• Ensure all marketing materials are consistent with brand guidelines.
• Stay up-to-date with the latest marketing trends and technologies.
• Assist in the development and management of the marketing budget.
• Perform other marketing and administrative duties as assigned.

Requirements

• Interested candidates should posses relevant qualifications
• 1 – 10 years work experience.

Application Closing Date
28th May, 2025.

How to Apply
Interested and qualified candidates should forward their CV to: Sterlinghmo@gmail.com using the Job Title as the subject of the mail.

Job Title: IT Officer

Location: Nigeria
Employment time: Full-time

Job Description

• Provide first-line technical support to staff on hardware, software, and network issues.
• Install, configure, and maintain computer hardware, software, and peripherals.
• Troubleshoot and resolve IT-related problems in a timely and efficient manner.
• Assist in the management and maintenance of the company’s network infrastructure (LAN, WAN, Wi-Fi).
• Support the administration of servers, operating systems, and applications.
• Implement and maintain security measures to protect the company’s data and systems.
• Manage user accounts and access permissions.
• Assist in the setup and maintenance of telecommunication systems.
• Document IT procedures, solutions, and configurations.
• Stay up-to-date with the latest technology trends and best practices.
• Assist in the procurement of IT equipment and software.
• Collaborate with external IT vendors as needed.
• Perform other IT-related duties as assigned.

Application Closing Date
1st May, 2025.

Method of Application
Interested and qualified candidates should forward their CV to: Sterlinghmo@gmail.com using the position as the subject of the email.

Job Title: Medical Doctor

Location: Nigeria
Employment time: Full-time

Job Description

• Conduct medical assessments of enrollees as required for specific programs or cases.
• Provide expert medical opinions and recommendations.
• Participate in case reviews and multidisciplinary team meetings.

Utilization Review and Management:

• Evaluate the medical necessity and appropriateness of healthcare services requested by enrollees or provided by healthcare providers.
• Apply clinical guidelines and protocols to ensure cost-effective and quality care.
• Communicate with healthcare providers to clarify treatment plans and ensure adherence to guidelines.
• Authorize or pre-authorize medical services according to Sterling Health Insurance policies.
• Assist in the evaluation and credentialing of healthcare providers within our network.
• Serve as a medical liaison between Sterling Health Insurance and healthcare providers.
• Participate in provider meetings and address medical-related inquiries.
• Contribute to the development and review of medical policies, procedures, and clinical guidelines.
• Ensure that policies are evidence-based and aligned with best practices.
• Review complex or high-cost claims to ensure medical necessity and appropriate billing.
• Provide medical expertise to the claims processing team.
• Provide medical training and education to non-medical staff on relevant healthcare topics.
• Develop educational materials for enrollees on health-related issues.

Application Closing Date
1st May, 2025.

Method of Application
Interested and qualified candidates should forward their CV to: Sterlinghmo@gmail.com using the job title as the subject of the email.