Recruitment at Wells Royale Hotel

Wells Royale Hotel is a newly established 4-star luxury hotel located in the serene and vibrant city of Enugu. Designed with modern hospitality standards, the hotel offers elegant accommodation, exceptional dining, and state-of-the-art conference facilities for both business and leisure guests. As a growing brand committed to excellence and professional service, we provide a dynamic environment where talented individuals can contribute to building a premier hospitality destination in Enugu.

We are recruiting to fill the position below:

Job Title: Accountant

Location: Enugu
Employment Type: Full-time

Job Summary

• We are seeking a detail oriented Accountant to manage financial reporting, revenue reconciliation, and cost control for Wells Royale Hotel.
• The ideal candidate will ensure accuracy in all accounting processes and support compliance with financial standards. Strong analytical and hospitality finance skills are required.

Job Responsibilities
Financial Accounting & Reporting:

• Prepare daily, weekly, and monthly financial reports for management.
• Maintain accurate general ledger entries and reconciliations.
• Manage accounts payable, accounts receivable, and cash book.
• Oversee proper posting of all revenue streams from PMS, POS, and other outlets.
• Produce monthly financial statements and variance analysis reports.

Revenue Control & Audit:

• Review and verify daily revenue reports from Front Office, Restaurant/Bar, Spa, Laundry, and Events.
• Reconcile room revenue, food & beverage revenue, taxes, and service charges.
• Work with the Night Auditor to validate postings and correct discrepancies.
• Review and approve discounts, refunds, complimentary items, and voided bills.

Cash & Bank Management:

• Conduct daily cash reconciliation with cashiers and front desk.
• Handle bank deposits, withdrawals, and reconcile bank statements.
• Enforce strict cash-handling protocols across departments.

Cost Control & Budgeting:

• Track and analyze hotel expenses, report unusual variances.
• Support procurement and stores with cost-control structures.
• Assist in annual budgeting and monthly forecasting.
• Monitor payroll-related expenses and verify payroll accuracy.

Compliance & Internal Controls

• Ensure compliance with Nigerian accounting standards and regulations.
• Prepare audit schedules and support internal/external audits.
• Implement and enforce financial internal controls to safeguard hotel assets.
• Ensure timely remittance of VAT, PAYE, WHT, and pension obligations.

Systems & Administration

• Maintain proper digital and physical financial documentation.
• Ensure accurate integration between PMS, POS, and accounting software.
• Liaise with suppliers, auditors, banks, and regulatory agencies when required.

Requirements
Education:

• B.Sc or HND in Accounting, Finance, Economics, or related field.
• Professional certification (ICAN/ACCA) is an added advantage.

Experience:

• 3–5 years of accounting experience.
• Previous experience in a 4-star or 5-star hotel is an added advantage.
• Strong proficiency with PMS/POS systems and accounting software.

Skills:

• Strong analytical and numerical accuracy.
• Proficiency in Excel and bookkeeping tools.
• Excellent communication, integrity, and attention to detail.
• Ability to work under pressure and meet tight deadlines.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: General Manager

Location: Enugu
Employment Type: Full-time

Job Summary

• We are seeking an experienced and strategic General Manager to lead over all hotel operations at Wells Royale Hotel.
• The ideal candidate will ensure exceptional guest satisfaction, drive profitability, and maintain 4-star service standards.
• The role requires strong leadership, financial acumen,and hands-on hospitality experience.

Job Responsibilities

• Leadership & Strategic Management:
  • Provide over all leadership and strategic direction for hotel operations.
  • Develop business strategies to drive revenue, profitability, and guest satisfaction.
  • Lead and supervise all hotel departments.
  • Ensure operational efficiency aligned with the hotel’s vision and 4-star service standards.
• Operational Oversight:
  • Oversee daily hotel operations to ensure smooth functioning across all units.
  • Establish and enforce standards for service quality, hygiene, safety, and brand consistency.
  • Coordinate with department heads to ensure efficient workflow and issue resolution.
  • Conduct regular facility inspections to maintain property standards.
• Financial Management:
  • Work with the account department to develop budgets, forecasts, and financial plans.
  • Monitor revenue performance, costs, and profit margins across departments.
  • Oversee financial controls, audit readiness, and compliance with financial procedures.
  • Approve major expenditures and review financial reports for informed decision-making.
• Guest Experience & Quality Control:
  • Ensure exceptional guest satisfaction through high service standards and attention to detail.
  • Respond to escalated guest issues professionally and implement corrective actions.
  • Monitor guest feedback, online reviews, and reputation platforms to maintain a strong brand image.
• Human Resource Leadership:
  • Provide mentorship and direction to management staff and supervisors.
  • Participate in recruitment of key staff and ensure proper workforce planning.
  • Promote a positive work culture, staff training, and continuous development.
  • Implement performance management systems and reward structures.
• Sales, Marketing & Business Development:
  • Collaborate with the Sales & Marketing team to drive occupancy, events, and F & B revenue.
  • Identify new business opportunities and partnerships.
  • Represent the hotel at industry events, corporate meetings, and community engagements.
• Compliance, Safety & Risk Management:
  • Ensure compliance with hospitality regulations, government policies, and hotel standards.
  • Uphold health and safety protocols, emergency procedures, and property security.
  • Mitigate operational risks and ensure readiness for audits and inspections.

Requirements

• Education:
  • B.Sc Degree or HND qualification in Hospitality Management, Business Administration, or a related field.
  • Professional hospitality certification (ITPN, AHLEI (CHA), City & Guilds, NIHOTOUR) is an added advantage.
• Experience:
  • 7 – 10 years hospitality experience with at least 3 years in a senior management role.
  • Prior experience as a General Manager or Deputy General Manager in a 4-star or 5-star hotel is highly preferred.
  • Strong background in hotel operations, financial management, and guest services.
• Skills:
  • Exceptional leadership and people management abilities.
  • Strong financial acumen and decision-making skills.
  • Excellent communication, negotiation, and interpersonal skills.
  • High emotional intelligence, professionalism, and integrity.
  • Ability to multitask, handle pressure, and maintain calm in high-demand situations.
  • Proficiency in PMS, POS systems, and Microsoft Office suite.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Human Resource Manager

Location: Enugu
Employment Type: Full-time

Job Summary

• We are looking for a professional Human Resource Manager to oversee recruitment, staff development, and HR administration at Wells Royale Hotel.
• The ideal candidate will promote a productive work environment, ensure policy compliance, and support departmental performance. Strong communication and HR leadership skills are essential.

Job Responsibilities
Recruitment & Talent Acquisition:

• Lead the full recruitment cycle: job design, posting, screening, interviewing, selection, and onboarding.
• Develop recruitment strategies to attract skilled hospitality professionals.
• Maintain an updated talent pool and succession planning structure for key roles.

HR Leadership & Strategy:

• Develop and implement HR policies that support the hotel’s strategic goals.
• Advise management on HR standards, industry trends, and workforce planning.
• Ensure the HR department operates efficiently and delivers high-quality support across all units.

Employee Relations & Welfare:

• Foster a positive, professional, and productive work environment.
• Manage staff grievances, conflict resolution, and disciplinary procedures in a fair and timely manner.
• Oversee employee welfare, engagement programs, and workplace culture initiatives.

Performance Management:

• Lead the performance appraisal system; ensure KPIs, evaluations, and reviews are executed properly.
• Coach department heads on performance improvement and staff development.
• Identify high-performing staff and create growth pathways.

Training & Development:

• Assess training needs across departments and coordinate relevant programs.
• Organize workshops, onboarding programs, and continuous staff development initiatives.
• Track training impact and ensure employees meet hospitality standards.

HR Administration & Compliance:

• Maintain accurate and confidential employee records and HR documentation.
• Ensure compliance with Nigerian labour laws and hotel HR standards.
• Oversee onboarding, confirmation, promotions, disciplinary actions, and exit procedures.
• Prepare HR analytics and reports for management decision-making.

Compensation, Payroll & Attendance Oversight:

• Validate payroll inputs and collaborate with Accounts for accurate monthly payroll.
• Oversee attendance management, leave administration, scheduling, and manpower planning.
• Review compensation structures to promote fairness and competitiveness.

Health, Safety & Workplace Compliance:

• Support implementation of workplace safety standards and staff wellness initiatives.
• Ensure the hotel complies with all HR, safety, and labour regulations.

Requirements
Education:

• BSc or HND in Human Resources Management, Business Administration, or related field.
• Professional HR certification (CIPM, SHRM, HRCI, etc.) is a strong advantage.

Experience:

• 4 – 7 years HR experience, with at least 2 years in a supervisory or managerial role.
• Prior HR experience in a hotel or hospitality environment is highly preferred.
• Strong knowledge of Nigerian labour laws, HR best practices, and hotel staffing structures.

Skills:

• Excellent leadership, communication, and interpersonal skills.
• Strong conflict management and problem-solving abilities.
• High emotional intelligence and confidentiality.
• Proficiency in Microsoft Office and HR management software.
• Ability to manage multiple priorities and work under pressure.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online