Recruitment at WIOCC Nigeria Limited

WIOCC is the leading player in the deployment of carrier-scale, future-proofed network infrastructure into Africa. We have the flexibility and scale to meet the ever-growing demand for reliable, high-speed capacity throughout Africa, driven by end consumers, enterprise users and the ecosystem that supports them. Our policy of continual investment in our network to create Africa’s first, truly hyperscale network infrastructure means ongoing investment for growth, ensuring our readiness to meet the future data volume demands of end users throughout Africa.

We are recruiting to fill the position below:

Job Title: Fibre Planner

Location: Nigeria
Job type: Full-time (On-site)
Category: Engineering
Reporting Line: Fibre and Facilities Manager

Job Objective

• Plan access and core fibre routes to make use of existing ducts and where required new routes. To be acknowledged as 3rd level technical competence relating to network fibre planning.

Key Duties & Responsibilities

• Plan and design of new access, metro and core duct and fibre routes, spurs, and PoP sites entries, Fttx
• Liaise with internal Project Managers and 3rd party suppliers that ensure fibre networks are designed and deployed according to design
• Planning of new access and core duct and fibre routes, spurs and PoP sites
• Liaise with internal Project Managers and 3rd part suppliers for the execution of designed plans
• Plan wayleaves and manage rights of way
• Assist with management & planning of overall fibre network, including auditing and record management
• Assist other departments and lead and report on projects as requested
• Ensuring network design aligns with NetSuite as appropriate

Minimum Qualifications

• Bachelor’s Degree (or equivalent work experience) in a technical field

Minimum Experience & Skills:

• Minimum of 3 year’s technical experience in telecom industry with at least 2 years in network engineering, network fibre design or equivalent role
• Knowledge of platforms including Ducts, Fibre, DWDM (10/40/100G), OTN
• Knowledge in supporting TX equipment i.e. Alcatel, Adva, Ciena, Infinera, Tejas Networks etc
• Quality assurance auditing & testing, manage and mitigate network risk register
• Optical networking experience including OTDR, optical link budget calculations, fibre types and testing
• Ability to analyse fibre test results; OTDR/OLTS
• Experience in Google Earth, QGIS and OSS systems
• Effective written and verbal communications skills evidenced by work history and accomplishments
• Excellent communications and soft skills, including ability to listen to and summarize and concisely share key information with Clients
• Must use B/OSS tools effectively to record information accurately and concisely in a timely manner
• Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment
• Strong analytical skills and able to collate and interpret data from various sources
• Excellent English language communicator with a natural aptitude for dealing with people
• Excellent network diagnostic and problem-solving skills

Attributes:

• Client focused, relationship builder
• Integrity, honest with high ethical standards
• Boundless, passionate, and flexible
• Personal excellence, accuracy, and attention to detail
• Collaborative, achieve results through teamwork and partnerships.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: OADC Project Manager

Location: Nigeria
Job type: Full-time (On-site)
Category: Projects

Job Objective

• The Project Manager is responsible for leading the planning, execution, and delivery of complex data centre projects.
• This role demands extensive expertise in managing large-scale infrastructure projects, ensuring adherence to timelines, budgets, and quality standards.
• The Project Manager will work closely with cross-functional teams, external vendors, and stakeholders to deliver OADC data centre facility projects.

Key Duties & Responsibilities
Project Planning and Execution:

• Define project scope, objectives, and deliverables in alignment with client and organisational goals.
• Develop detailed project plans, schedules, and budgets.
• Manage the project lifecycle from initiation to handover, ensuring all milestones are met.
• Preparation of change control documentation.
• Administration and monitoring of contractor activities.

Team Leadership:

• Lead cross-functional project teams, providing direction and motivation.
• Assign responsibilities, monitor progress, and resolve issues to maintain project momentum.

Stakeholder Management:

• Serve as the primary point of contact for stakeholders, including internal teams, clients, vendors, and contractors.
• Communicate project status, risks, and updates clearly and effectively.

Risk Management and Problem Resolution:

• Identify risks, perform qualitative and quantitative risk analyses, develop risk response plans, and monitor and control risks throughout the project lifecycle.
• Proactively address challenges and ensure continuity in project delivery.

Budget and Resource Management:

• Facilitate the development of project budgets and oversee cost control activities.
• Identify, document, and assign project roles, responsibilities, and reporting relationships.
• Coordinate procurement processes.
• Obtain quotations, bids, offers or proposals as required.

Quality Assurance:

• Ensure all deliverables meet established standards and client expectations.
• Oversee testing, commissioning, and handover processes to ensure operational readiness.

Compliance and Standards:

• Ensure projects comply with regulatory requirements, including the Occupational Health & Safety Act, and industry standards such as Tier ratings and ISO certifications.

Reporting and Documentation:

• Prepare and present regular progress reports, including project status, risks, and financials, to senior leadership.
• Maintain comprehensive project documentation for reference and audit purposes.

Minimum Qualifications, Experience & Skills

• Degree or qualification in project management, engineering (or equivalent).
• PMP, Prince2, or equivalent certification.
• 5+ years of experience in project management, with a focus on data centre, construction, or infrastructure projects.
• Demonstrated success in delivering projects within budget and on schedule.
• Strong understanding of data centre design, construction, and operations.
• Familiarity with power, cooling, networking, and other critical infrastructure components.
• Strong leadership and organisational skills.
• Excellent problem-solving and decision-making capabilities.
• Exceptional communication and stakeholder management skills.
• Proficiency in Microsoft Projects, Primavera or equivalent.

Attributes:

• Strong drive and resilience.
• Action and result-oriented.
• Ability to multitask and solve problems in a fast-paced environment.
• Ability to work efficiently under pressure and to tight deadlines.
• Self-disciplined, ability to manage own time and availability.
• Attention to detail and accuracy.
• Problem-solving and critical-thinking skills.
• Team player with the ability to collaborate across disciplines.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: IT Project Manager 

Location: Nigeria
Reporting Line: IT Program Manager

Summary

• The IT Project Manager is responsible for overseeing all aspects of project planning, implementation, and execution.
• This includes managing both individual projects and groups of related company projects in a coordinated manner.
• The role ensures that all projects deliver their intended benefits and remain aligned with organizational goals throughout the project lifecycle.

Key Duties & Responsibilities
Project Management & Execution:

• Lead and manage IT & Systems support and software development projects to ensure timely and successful delivery.
• Oversee end to end project requests from user departments, ensuring a high level of client satisfaction.
• Develop and maintain essential project documentation, including project charters, project plans, risk registers, budgets, and lessons learned.
• Track project progress using tools such as Project Plan 3, Power BI, Power Apps, and OnePlan.
• Monitor delivery milestones to ensure alignment with agreed client timelines.

Stakeholder & requestor Engagement:

• Collaborate closely with users and IT & Systems engineers to understand requirements and ensure alignment.
• Serve as the primary point of contact for users, providing accurate and timely updates and reports.
• Build and maintain effective relationships with internal teams, external partners, stakeholders, and management.
• Ensure all deliverables meet or exceed user expectations, maintaining strong client satisfaction levels.

Cross-Functional Coordination:

• Lead virtual teams consisting of user or requesting departments and IT & Systems teams (support and software development teams).
• Coordinate and liaise with Legal, Procurement, Administration, Logistics, and Finance teams for projects involving new equipment or software purchases and license renewals, ensuring timely delivery.
• Coordinate with Procurement and internal IT & Systems to ensure supplier products and services are compliant with industry and organizational standards.
• Address and mitigate project concerns, contractual challenges, and risks, escalating issues where necessary.

Process & Performance Improvement:

• Actively participate in and promote the project gate review process.
• Actively participate in and promote the budget management and planning process while collaborating with stakeholders to ensure business needs are factored in and fully aligned with financial objectives.
• Track and ensure that purchases and software/service renewals are in line with the approved budget.
• Oversee vendor and logistics management to ensure timely delivery of goods and services.
• Ensure and track compliance with key audit requirements communicated through IT & Systems policies and standard operating procedures.
• Maintain accurate data within NetSuite and other project management tools.
• Serve as a deputy to the Program Manager as needed and contribute to ad hoc reporting.
• Actively support process improvement and automation initiatives

Minimum Qualifications

• Bachelor’s degree (or equivalent); a master’s degree is an added advantage.
• PMP, PRINCE2, or AGILE (Scrum Master preferred) certification is mandatory.
• Proficiency in Microsoft Project.
• Excellent command of English in written and spoken communication.

Experience & Skills:

• A minimum of 6 years of technical experience in the telecom or IT industry, with at least 4 years in a project management role.
• Effective project management skills, including experience in written and verbal communication, as evidenced by work history and accomplishments.
• Strong written and verbal communication skills, with the ability to summarize and present key information to stakeholders concisely.
• Proficiency in BOSS tools and Microsoft Office suite, including MS Project and Agile methodologies (Scrum, Kanban, sprint planning).
• Strong problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent interpersonal skills, including active listening, negotiation, and conflict resolution.
• Proven ability to work cross functionally and influence teams in a matrix environment.

Attributes:

• Client focused, relationship builder
• Integrity, honesty with high ethical standards
• Boundless, passionate and flexible
• Personal excellence, accuracy and attention to detail
• Collaborative, achieve results through teamwork and partnerships
• Excellent English written and verbal communication skills
• Passion for technology and innovation
• Ability to work under pressure, multi-task and think creatively
• Efficient time management, fast learner in a fast-paced dynamic environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Change Control Coordinator

Location: Nigeria
Job type: Full-time (On-site)
Category: Operations
Reporting Line: Change Control Manager

Job Objective

• This role will play a key role in facilitating change processes, analyzing service impacts, coordinating with both clients and suppliers, and maintaining accurate records, ensuring elevated levels of service continuity and client satisfaction.
• Must have experience in the telecom industry, with a solid understanding of Change Management processes and risk assessment for both internal and external network changes.

Key Duties & Responsibilities

• Participate in weekly Change Advisory Board (CAB) meetings, advising and assisting in strategic decision-making
• Conduct service impact analysis for changes, manage change notifications to clients, and create/manage tickets in NetSuite
• Schedule change preparation meetings and conduct lessons learned reviews post-change to ensure continuous service improvement
• Interface with clients and suppliers for both scheduled and emergency engineering work to ensure high client satisfaction, requiring strong interpersonal and communication skills
• Actively take the lead on initiatives to enhance efficiency within the department and across the company, embracing a forward-thinking, solution-oriented mindset
• Assist with the creation of ad hoc reports as requested by the Change Manager
• Manage both internal and external change requests, coordinating closely with NOC Engineers, and remain flexible for night and weekend calls when need arises
• Identify and escalate service concerns to the Change Manager promptly. Maintain accurate records, assist in auditing and data cleansing, and prepare ad hoc reports as requested
• Create and manage change tickets on NetSuite
• Ability to prioritize and manage multiple changes in a fast-paced environment, ensuring minimal disruption to services

Minimum Qualifications

• Bachelor’s Degree in Engineering or IT or equivalent
• Professional certifications – CCMP, CCNA/JNCIA, ITI

Minimum Experience & Skills

• A minimum of 3 years in telecom, focusing on Change Management or similar roles, suggesting familiarity with industry-specific change management processes and workflows
• Knowledge of key telecom technologies and platforms, including Fibre, DWDM, OTN, SDH, and networking technologies like Ethernet and IP/MPLS, indicating a solid foundation in telecom infrastructure
• Expert knowledge in at least one CRM system, with a preference for experience in NetSuite. This points to familiarity with client relationship management software to enhance customer service and business operations
• Strong communications and soft skills are emphasized, particularly the ability to listen effectively, synthesize information, and communicate it concisely with clients
• Demonstrated capability in managing multiple priorities and addressing challenges in a fast-paced environment, essential for handling the dynamic demands of telecom projects
• Proficient in Excel with strong analytical abilities to handle complex data from multiple sources. Accuracy and attention to detail suggest a high standard of work quality
• Strong relationship builder with client focus, integrity, and honesty
• Decisiveness, confidence, and strategic thinking, with excellent change analysis skills for navigating complex situations and making sound decisions
• Excellent communicator in English with a natural ability for engaging with people and a willingness to handle a flexible schedule, including nights and weekends when needed.

Attributes:

• Client focused, relationship builder
• Integrity, honest with high ethical standards
• Boundless, passionate and flexible
• Personal excellence, accuracy and attention to detail
• Collaborative, achieve results through teamwork and partnerships

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Project Manager

Location: Nigeria
Job type: Full-time (On-site)
Category: Projects
Reporting Line: Programme Manager

Job Objective

• The Project Manager is responsible for overseeing all aspects of project planning, implementation, and execution.
• This includes managing both individual projects and groups of related company projects in a coordinated manner.
• The role ensures that projects are aligned to deliver intended benefits and maintain effective control throughout the project lifecycle.

Key Duties & Responsibilities
Project Management & Execution:

• Lead and manage WIOCC’s network infrastructure projects to ensure timely and successful completion.
• Oversee client orders from pre-sales solution design to final handover, ensuring high levels of client satisfaction.
• Develop and maintain project charters, project plans, risk registers, budgets, and lessons learned documentation.
• Monitor project delivery milestones to ensure alignment with client target timelines.

Stakeholder & Client Engagement:

• Collaborate closely with account managers to understand client requirements and ensure project alignment.
• Serve as the primary point of contact for clients, providing regular and accurate project updates and reports.
• Manage relationships with internal teams, stakeholders, and WIOCC clients effectively.
• Ensure seamless handovers to internal teams, aligning with client specifications.

Cross-Functional Coordination:

• Lead virtual project teams consisting of Engineering, Operations, Legal, Procurement, Logistics, and Finance.
• Engage and manage third-party suppliers to ensure compliance with client specifications, service level agreements (SLAs), and quality standards.
• Address and mitigate project concerns, contractual challenges, and risks, escalating issues where necessary.

Process & Performance Improvement:

• Actively participate in and promote the project gate review process.
• Oversee vendor and logistics management, ensuring timely delivery of materials and services.
• Ensure data accuracy within NetSuite and other project management tools.
• Serve as a deputy for the Programme Manager as required and contribute to ad-hoc reporting.
• Actively participate in process improvement and automation initiatives.

Minimum Qualifications

• Bachelor’s degree (or equivalent; a master’s degree is an added advantage) in a technical field or equivalent relevant experience.
• PMP, PRINCE2, or AGILE certification is a must-have.
• Proficient in Microsoft Project.
• Proficiency in English for understanding, speaking, and writing communications.

Experience & Skills:

• A minimum of 7 years of technical experience in the telecom industry, with at least 4 years in a project management role.
• Strong background in fiber network project management.
• Effective project management skills, including experience in written and verbal communication, as evidenced by work history and accomplishments.
• Strong written and verbal communication skills, with the ability to summarize and present key information to stakeholders concisely.
• Proficiency in using BOSS tools and experience with the Microsoft Office suite, including MS Project.
• Demonstrated ability to manage multiple priorities and solve problems in a fast-paced environment.
• Familiarity with WIOCC network technologies, including Subsea, OTN, DWDM, SDH, and Data (Ethernet, IP/MPLS, OSPF, BGP), is preferred.
• Excellent interpersonal skills, including active listening, negotiation, and conflict resolution.
• Ability to work cross-functionally and influence teams in a matrix environment.

Attributes:

• Strong team leader and manager of virtual teams; motivated, persistent, and able to manage stress.
• Client-focused with confidence and relationship-building skills.
• Integrity and honesty with high ethical standards and strong negotiation skills.
• Passionate, adaptable, and flexible.
• Committed to personal excellence, accuracy, and attention to detail.
• Collaborative and results-driven through teamwork and partnerships.
• Strong analytical skills with the ability to collate and interpret data from various sources.
• Excellent communicator in both English, with a natural aptitude for dealing with people.
• Creative thinker with excellent problem-solving skills.
• Commercially aware, numerate, and articulate.
• Exceptional network diagnostic skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Data Centre Operations Engineer

Location: Nigeria
Job type: Full-time (On-site)
Category: Operations
Reporting Line: Senior Operations Manager

Job Objective

• To manage, maintain, and optimize the infrastructure of our data center facilities.
• The ideal candidate will have deep expertise in power or cooling systems, a commitment to operational excellence, and the ability to respond effectively to technical challenges.
• This role is critical to ensuring uninterrupted operations and the availability of IT infrastructure in a fast-paced environment. This role will include normal day and night shift work.

Key Duties & Responsibilities
Infrastructure Management:

• Operate and maintain critical infrastructure systems, including power distribution, cooling systems, cabling, and environmental monitoring.
• Perform routine inspections and preventive maintenance to ensure optimal performance of infrastructure systems.
• Monitor the data center environment (temperature, humidity, airflow) to ensure adherence to operational standards.

Preventive and Predictive Maintenance:

• Develop and execute preventive maintenance schedules for all data center infrastructure and systems.
• Identify potential issues through predictive analysis and implement solutions proactively to prevent downtime.
• Ensure detailed documentation of maintenance activities and updates to standard operating procedures (SOPs).

Incident Response and Troubleshooting:

• Respond swiftly to incidents, diagnosing root causes, and implementing corrective actions.
• Collaborate with cross-functional teams, clients, service providers and OEM suppliers during outages or emergencies to minimize business impact.

Capacity Planning and Upgrades:

• Assist in capacity planning to support the data center’s current and future needs.
• Participate in the design, review, and implementation of infrastructure upgrades or expansions.

Compliance and Safety:

• Ensure adherence to industry standards, local regulations, and best practices (e.g., IEEE, and local electrical codes).
• Maintain a safe working environment by adhering to safety protocols and conducting regular safety audits.

Monitoring and Performance Optimization:

• Utilize Data Center Infrastructure Management (DCIM) tools to monitor power usage, efficiency, and performance metrics.
• Implement strategies to improve energy efficiency and reduce power usage effectiveness (PUE).

Vendor and Contractor Management:

• Coordinate with external vendors and contractors for the maintenance, repair, and installation of all data center infrastructure and systems.
• Review and approve vendor work to ensure compliance with standards and quality expectations.

Minimum Qualifications

• 3+ years of experience in electrical systems within data centers, industrial environments, or critical infrastructure facilities.
• Strong knowledge of data center infrastructure systems, including power, cooling, and cabling.
• Familiarity with key tools and software, such as access management, ticketing systems and DCIM platforms.

Preferred Skills and Certifications:

• Certified Data Center Professional (CDCP) or Certified Data Center Specialist (CDCS).
• Certifications in electrical or HVAC systems or other relevant certifications.
• Familiarity with Generators, UPS or HVAC technologies and their maintenance.
• Knowledge of safety standards like OSHA 85.

Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to work effectively in high-pressure situations and adapt to rapidly changing environments.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Logistics Operations Specialist

Location: Nigeria
Job type: Full-time (On-site)
Category: Finance
Reporting Line: Logistics Operations Manager

Job Objective

• To manage and optimize end-to-end logistics operations, ensuring timely, cost-effective, and compliant delivery of goods and materials that support WIOCC Group’s business objectives.

Key Duties & Responsibilities
Logistics Management:

• Oversee end-to-end logistics operations, including inbound and outbound shipments.
• Manage and track shipping line container deposits, ensuring timely follow-up and refunds.
• Monitor and validate terminal handling charges to optimize cost efficiency.
• Coordinate with carriers, freight forwarders, and warehouse teams to guarantee seamless cargo movement.
• Work with Operations to schedule and execute local deliveries for timely distribution.
• Support inventory management and reconciliation to maintain stock accuracy and ensure timely replenishment.
• Contribute to the design, implementation, and continuous improvement of supply chain processes and systems.

Documentation and Regulatory Compliance:

• Review tax computations for customs clearance, ensuring adherence to local and international trade regulations.
• Manage End-User Certificate (EUC) compliance process and maintain strong stakeholder relations.
• Maintain accurate and up-to-date logistics documentation, including invoices, customs declarations, inspection reports, Proof of Delivery (PODs), and Goods Received Notes (GRNs).
• Conduct thorough checks of shipping documents to confirm accuracy of quantities, descriptions, HS codes, and regulatory details prior to dispatch authorization.
• Prepare, update, and maintain purchase orders and logistics records with precision.
• Follow up on orders under clearance with Other Government Agencies (OGAs) such as the Nigeria Communications Commission (NCC), the Nigeria Ports Authority (NPA), and the Federal Airports Authority of Nigeria (FAAN).
• Ensure compliance with customs regulations and resolve valuation disputes directly on the ground.
• Maintain documentation for clearance processes, regulatory approvals, and compliance audits.
• Align logistics documentation with company policies and international trade requirements.
• Upload delivery documentation (GRNs) into NetSuite and ensure timely follow-up.
• Validate documentation prior to payment processing to safeguard accuracy and compliance.

Vendor and Partner Management:

• Negotiate logistics contracts in line with company policy, securing favorable terms on quality, pricing, delivery, and value-added services.
• Support the onboarding and ongoing management of logistics suppliers.
• Lead and oversee third-party logistics partners, including freight forwarders and transporters, ensuring accountability for service delivery.
• Verify accuracy of third-party charges, including airline fees, marine insurance, and shipping line costs.
• Negotiate local marine insurance charges to secure cost-effective terms.
• Build and sustain strong relationships with external partners such as airlines, shipping lines and insurance providers.
• Collaborate with vendors to ensure transparency, accuracy, and efficiency in billing and service delivery.

Problem Solving and Issue Resolution:

• Proactively troubleshoot and resolve logistics challenges to minimize disruptions and maintain operational continuity
• Resolve customs valuation disputes promptly to prevent clearance delays and financial penalties.
• Investigate and address discrepancies in third-party charges through negotiation and corrective action.
• Provide on-the-ground solutions to clearance challenges with OGAs and port authorities.
• Recommend and implement process improvements to reduce recurring issues and enhance operational efficiency.

Cross-Functional Collaboration:

• Partner with procurement teams to evaluate supplier quotations, terms, and conditions prior to purchase order approval.

Reporting:

• Prepare and deliver accurate daily, weekly, and monthly logistics reports to support decision making and performance monitoring.

Minimum Qualifications & Experience

• Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, or related field.
• Professional certification (e.g., CIPS, APICS, or equivalent) preferred.
• Minimum of 5 years’ relevant experience in supply chain and logistics operations.
• Experience in the telecommunications industry is an added advantage.

Minimum Skills Requirement:

• Comprehensive knowledge of supply chain management and international logistics.
• Strong expertise in sourcing and procurement principles.
• Familiarity with customs regulations and compliance requirements.
• Excellent analytical, organizational, and problem-solving abilities.
• Strong negotiation and contract management skills.
• Effective planning and coordination capabilities.
• Exceptional communication and interpersonal skills (written and verbal).

Attributes:

• Client-focused with strong relationship-building skills.
• High integrity and ethical standards.
• Passionate, adaptable, and results driven.
• Detail-oriented with a commitment to accuracy and excellence.
• Collaborative team player who achieves results through partnerships.
• Resilient and able to thrive in fast-paced, multicultural environments.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online