Recruitment for Customer Support Representative / Admin Officer at Vault Recruitment | Lagos | Apply Now
The Vault Recruitment (TVR) is a fast growing recruitment firm specializing in connecting top talent with SME’s and Startup organizations. Our team of experienced recruiters understands the unique needs and challenges of the modern job market and uses our extensive network and industry knowledge to find the best candidates for our clients.
We are recruiting to fill the position below:
Job Title: Customer Support Representative / Admin Officer
Vacancy Code: ACE002
Location: Yaba, Lagos
Employment Type: Full-time
Work Mode: Hybrid (Once Weekly)
Job Summary
- We are seeking a professional, articulate, and customer-focused Customer Service Representative to join our travel brand. The successful candidate will serve as a key point of contact for clients, assisting with travel inquiries, bookings, reservations, itinerary information, complaints, and general travel-related requests.
- The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to provide exceptional customer service while handling multiple client requests efficiently.
Requirements
- Minimum of OND, HND, or Bachelor’s degree in any field.
- 1–2 years of experience in customer service, travel consultancy, hospitality, reservations, or a related role.
- Experience working with a travel agency, airline, hotel, or tourism brand is an added advantage.
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Good knowledge of travel booking and reservation processes.
- Ability to multitask and manage multiple customer requests efficiently.
- Strong attention to detail, especially when handling bookings and travel information.
- Good problem-solving and conflict-resolution skills.
- Proficiency in Microsoft Office and digital communication platforms.
- WhatsApp Business, CRM systems, booking platforms, or travel management software is an advantage.
- Must be professional, patient, organized, proactive, and customer-oriented.
Salary
N70,000 Monthly.
Application Closing Date
14th September, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Recruitment for Customer Support Representative / Admin Officer at Vault Recruitment | Lagos | Apply Now
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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