Are you a confident communicator with strong organizational skills? Do you have a passion for customer service and healthcare? Then this exciting opportunity at RightResults Diagnostic Centre might be the perfect fit for you.
The RightResults Diagnostic Centre is currently recruiting for the position of Receptionist/Front Desk Officer in Lekki Phase 1, Lagos, Nigeria. This role is ideal for individuals who enjoy engaging with people, multitasking, and ensuring smooth operations in a healthcare setting.
🏥 About RightResults Diagnostic Centre
RightResults Diagnostic Centre is a reputable private healthcare facility that provides bespoke medical services, including diagnostic laboratory tests and ultrasound examinations.
The organization is built on a commitment to accuracy, compassion, and patient satisfaction. Over the years, RightResults has become a trusted name in healthcare, offering top-quality diagnostic and imaging services tailored to individual needs.
RightResults Diagnostic Centre is not just another healthcare facility—it is a patient-centered organization that values professionalism, empathy, and reliability. Their mission is to ensure that every patient receives timely, efficient, and reliable diagnostic care in a comfortable and welcoming environment.
💼 Job Title: Receptionist / Front Desk Officer
-
Location: Lekki Phase 1, Lagos
-
Employment Type: Full-Time
-
Industry: Healthcare / Medical Diagnostics
-
Application Deadline: November 14, 2025
🧾 Job Summary
The Receptionist/Front Desk Officer serves as the first point of contact for patients, clients, and visitors at RightResults Diagnostic Centre.
As the face of the organization, the receptionist is responsible for managing patient registration, appointment scheduling, customer communication, and front desk operations to ensure a seamless experience from the moment patients arrive.
This role demands professionalism, strong communication skills, and the ability to multitask effectively in a fast-paced medical environment.
🔑 Key Responsibilities
As a Receptionist/Front Desk Officer, your day-to-day duties at RightResults Diagnostic Centre will include, but are not limited to:
-
Customer Communication:
-
Greet patients and visitors warmly in person and over the phone.
-
Respond promptly and courteously to inquiries via telephone, email, or in person.
-
Provide accurate information about diagnostic services, tests, and appointment availability.
-
-
Patient Registration and Appointment Management:
-
Register new patients accurately and maintain up-to-date records.
-
Schedule, confirm, and reschedule patient appointments efficiently.
-
Coordinate with clinical and laboratory staff to ensure smooth patient flow.
-
Notify patients of any delays or changes in appointment schedules.
-
-
Administrative Support:
-
Maintain accurate logs of appointments, patient data, and correspondence.
-
Prepare daily, weekly, and monthly reports for management review.
-
Assist in drafting and sending letters, emails, and documents to clients.
-
Manage billing and payment follow-ups by maintaining a record of debtors.
-
-
Customer Relationship Management:
-
Follow up with patients for feedback and ensure client satisfaction.
-
Record and resolve customer inquiries, complaints, and comments.
-
Collaborate with doctors, nurses, and lab staff to ensure quality service delivery.
-
-
Front Office Operations:
-
Answer all incoming calls professionally and direct them to the right departments.
-
Maintain the reception area’s cleanliness and ensure it remains organized.
-
Keep patient confidentiality at all times and handle sensitive information with discretion.
-
-
Reporting and Accountability:
-
Provide timely updates to supervisors and the Medical Director.
-
Prepare performance reports on appointments, client feedback, and payment status.
-
Perform any other duties assigned by the line manager or medical director.
-
🎓 Required Qualifications and Experience
To be eligible for this position, applicants must meet the following requirements:
-
Minimum Education: OND (Ordinary National Diploma) in any related field.
-
Experience: At least 1 year of relevant work experience, preferably in a healthcare, hospital, or diagnostic setting.
-
Technical Skills:
-
Proficiency in Microsoft Office applications (Word, Excel, Outlook).
-
Ability to manage digital communication tools and patient management systems.
-
-
Interpersonal Skills:
-
Strong verbal and written communication abilities.
-
Excellent customer service and problem-solving skills.
-
Professional appearance, patience, and empathy toward clients.
-
-
Location Requirement: Applicants must reside within or close to Lekki Phase 1, Lagos.
💰 Salary and Benefits
-
Salary: Negotiable and paid promptly every month.
-
Employment Type: Full-Time with stable working hours.
-
Work Environment: Supportive, professional, and customer-focused.
-
Other Benefits:
-
Opportunity to work in a fast-growing healthcare facility.
-
Exposure to advanced diagnostic technology and healthcare administration.
-
Continuous career growth and training opportunities.
-
🕓 Application Deadline
The closing date for applications is Friday, November 14, 2025.
Late applications may not be considered, so interested candidates are encouraged to apply early.
📨 How to Apply for the Receptionist / Front Desk Officer Position
Interested and qualified applicants should send their CV and cover letter to:
📧 info@rightresultsdc.com
📝 Subject: Receptionist / Front Desk Officer
For further enquiries, applicants can also contact:
📞 0809 228 1199
Ensure your email subject line clearly indicates the position you are applying for. Candidates who meet the requirements will be shortlisted and contacted for the next phase of the recruitment process.
🌟 Why Work at RightResults Diagnostic Centre?
Choosing to work at RightResults Diagnostic Centre means joining a professional healthcare team that values excellence, empathy, and teamwork.
Here are a few reasons why this opportunity stands out:
-
You’ll play a key role in ensuring patient satisfaction and smooth daily operations.
-
You’ll gain valuable experience in the healthcare administration and diagnostic services sector.
-
The organization provides a professional, supportive, and collaborative work environment.
-
RightResults offers career growth opportunities and encourages continuous learning.
This role is perfect for anyone passionate about healthcare, hospitality, and front-line service delivery.
Receptionist jobs in Lagos, Front Desk Officer jobs in Nigeria, Healthcare receptionist jobs, Lekki Phase 1 jobs, RightResults Diagnostic Centre recruitment, hospital receptionist job in Lagos, medical front desk jobs, customer service jobs in healthcare, Lagos job vacancies 2025, Nigeria healthcare recruitment.
❓ Frequently Asked Questions (FAQs)
1. What is RightResults Diagnostic Centre known for?
RightResults Diagnostic Centre is a private medical facility in Lagos that specializes in diagnostic laboratory and ultrasound services. It’s known for its patient-centered approach and professional healthcare services.
2. What qualifications are required for the receptionist job?
Applicants must have at least an OND qualification and one year of work experience in customer service or a related field. Experience in healthcare or hospital administration is an added advantage.
3. Where is the job located?
The position is based in Lekki Phase 1, Lagos State, Nigeria. Applicants must live nearby or be willing to commute daily.
4. When is the application deadline?
The application deadline is November 14, 2025.
5. How do I apply for the job?
Interested candidates should send their CV and cover letter to info@rightresultsdc.com using Receptionist/Front Desk Officer as the email subject line.
6. What skills are important for success in this role?
Strong communication skills, professionalism, empathy, multitasking ability, and proficiency in Microsoft Office are essential for success in this position.
🏁 Conclusion
The Receptionist/Front Desk Officer position at RightResults Diagnostic Centre is a fantastic opportunity for individuals eager to build a meaningful career in the healthcare and customer service sector.
If you’re organized, personable, and committed to excellence, this role offers a great platform to grow professionally while making a real impact on patient experiences in Lagos.
Don’t wait—apply today and take the first step toward joining one of Lagos’s most reputable healthcare institutions.