Vacancies at ConSol Limited

ConSol is the premier provider of Contact Centre Services and Business Process Outsourcing (BPO) Customer Management Solutions (CMS) in Nigeria. Our corporate vision as part of our efforts to deliver customer management solutions is Building Bridges, Creating Opportunities. Our Mission is to “Set customer-centric service standards through synergy, trust and excellence in a manner that would enhance the profitability of our stakeholders’.

We are recruiting to fill the position below:

Job Title: Executive Assistant / Personal Assistant to the CEO

Location: Nigeria
Employment Type: Full-time

Key Responsibilities
As the Executive Assistant/Personal Assistant to the CEO, your key responsibilities will include, but not be limited to:

• Managing the complex diaries of the CEO, scheduling appointments, and ensuring that all commitments are met.
• Organizing and managing all national and international travel arrangements, including logistics such as flights, accommodations, and ground transportation.
• Regularly coordinating audio and video conference calls, using tools such as Zoom and Teams.
• Taking accurate records of meeting minutes and following up on action items.
• Opening, sorting, and distributing incoming faxes, emails, and other correspondence, ensuring timely and appropriate responses.
• Supporting project work and research as required and coordinating and collating business reports.
• Managing and coordinating all monthly expenses and maintaining accurate records.
• Preparing financial statements, reports, memos, invoices, letters, and other documents.
• Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on behalf of the executive.
• Maintaining comprehensive and accurate records, both physical and digital.
• Ensuring relevant networking and effective work relationships with all divisions and departments in the organization, as well as board members.
• Networking with external contacts, and building relationships that benefit the CEO and the organization.
• Working closely with other assistants, providing support as required

Key Requirements

• A minimum of a Bachelor’s Degree from a reputable academic institution.
• 3+ years of experience as an EA or PA, supporting a senior executive in a fast-paced organization.
• Experience working in top local or international firms is preferred.
• Must possess a proactive mind-set, able to think on their feet, present ideas, and find the best solutions.
• Display genuine business acumen, with a tenacious approach and a strong work ethic.
• Strong IT skills and knowledge of MS Office.
• Excellent communication and presentation skills, with great report writing abilities and strong attention to detail.
• Ability to multitask, prioritize tasks, and meet/exceed targets, deadlines, and work under pressure.
• Well-developed organizational skills and a result-oriented approach.
• Project management skills, teamwork, and collaboration skills.
• High level of integrity, highly motivated, enthusiastic, and organized.
• Highly flexible working hours.

Salary Ranges
N150,000 to N200,000 / month.

Application Closing Date
21st February, 2024.

How to Apply
Interested and qualified candidates should send their CV to: apply@consollimited.com using the Job Title as the subject of the mail.

Job Title: Finance Account Officer

Location: Nigeria
Employment Type: Full-time

Job Duties / Responsibilities / Accountabilities

• Grow financial performance through analysis of financial results, forecasts, variances, and trends.
• Create recommendations to be presented to management and executives
• Develop financial models to support valuation, planning, and forecasting
• Aid in the capital budgeting and expenditure planning processes
• Reconcile existing transactions through cross-referencing of incoming and outgoing data
• Conduct comparable analysis and market research to support internal financial analysis
• Responsible for maintaining up-to-date technical knowledge on financial instruments, market conditions and trends.
• Perform financial forecasting, reporting, and operational metrics tracking
• Analyze financial data – and create financial models for decision support
• Report on financial performance and prepare for regular leadership reviews
• Analyze past results, perform variance analysis, identify trends, and make recommendations for improvements
• Work closely with the accounting team to ensure accurate financial reporting and decision support
• Evaluate financial performance by comparing and analyzing actual results with plans and forecasts
• Guide cost analysis process by establishing and enforcing policies and procedures
• Provide analysis of trends and forecasts and recommend actions for optimization
• Recommend actions by analyzing and interpreting data and making comparative analyses; study proposed changes in methods and materials
• Identify and drive process improvements, including the creation of standard and ad-hoc reports, tools, and Excel dashboards
• Increase productivity by developing automated reporting/forecasting tools
• Perform market research, data mining, business intelligence, and valuation comps
• Maintain a strong financial analysis foundation creating forecasts and models.
• Cash reconciliations, payment date accounting, monthly reporting and report production, daily modelling, analysis and reporting and financial Analysis.
• Perform monthly balance sheet, income statement and changes in financial position/budget variance analysis
• Prepare financial reports, charts, tables and other exhibits as requested
• Provide timely, relevant and accurate reporting & analysis of the results of the division’s performance against historical, budgeted, forecasted and strategic planning results to facilitate decision-making toward the achievement of the budget and strategic plan.

Education Qualification

• BSc in Accounting from a recognized institution

Professional Qualification:

• Membership of relevant Industry Association

Experience:

• Minimum of Two (2) years experience in similar position

Application Closing Date
27th February, 2024.

How to Apply
Interested and qualified candidates should send their CV to: apply@consollimited.com using the Job Title as the subject of the mail.

Job Title: Customer Service Representative

Location: Nigeria
Employment Type: Contract

Job Duties / Responsibilities / Accountabilities

• Handle customer complaints or enquiries via telephone, emails or text messages.
• Provide customers with needed information and support
• Make outbound calls.
• Receive inbound calls
• Ensure that customers/callers are satisfied.
• Gather information from customers..
• Consistently ensure call(outbound/inbound) quality
• Contributes to team effort by accomplishing related results as needed.
• Exhibiting competent product Knowledge.
• Promote good listening skills.
• Manage length of calls.
• Utilize computer technology to handle high volume of calls
• Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction
• Adherence to call script and call centre policies.
• Compile reports.

Application Closing Date
20th February, 2024.

How to Apply
Interested and qualified candidates should send their CV to: apply@consollimited.com using the Job Title as the subject of the mail.