Vacancies at Quality Foods Africa

Quality Foods Africa is building quality fast and nutritious food businesses, with a pan African ambition. Our business model is based on bringing leading international quick service brands to Africa and ensuring their commercial success, a strategy that unites customers, shareholders, franchisors and our staff.

We are recruiting to fill the position below:

Job Title: Shift Supervisor

Locations: Nigeria 
Employment Type: Full-time

Job Description

• Shift supervisors are professionals who oversee the business operations of their workplace during their shifts.

Responsibilities

• Manage a team’s workflow and assign tasks for employees to perform during their shifts.
• Make team schedules and manage the changing shifts.
• Responsible for training new employees and ensuring they’re knowledgeable about the work tasks, safety standards, and procedures.
• Resolve conflicts between employees
• Responsible for monitoring sales figures and ensuring teams meet predetermined targets.
• Collects and counts the cash to ensure it aligns with the shift’s POS sales data.
• Monitor stock levels of inventory, resources, and other materials to avoid any delays in production.
• Display strong leadership skills to manage and motivate employees effectively.
• Communicate effectively with customers and staff members.
• Deal with challenging situations throughout their shifts.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@qfafrica.com using the Job Title as the subject of the mail.

Job Title: Team Member

Locations: Nigeria 
Employment Type: Full-time

Job Description

• A Team Member is an employee who supports an exceptional customer experience through the delivery of services.
• Top Team Member job duties include maintaining knowledge of products and services available, engaging with customers and motivating fellow team members with a positive attitude.

Responsibilities

• Working the cash register
• Cleaning and stocking the store
• Preparing orders
• Greeting and engaging with customers
• Recommending products to meet customers’ needs

Skills and Qualifications

• Active listening
• Friendly and social
• Possess a valid driver’s license
• Verbal communication
• Attention to detail and ability to follow directions/recipes closely
• Flexibility to work multiple shifts times
• Positive attitude.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@qfafrica.com using the Job Title as the subject of the mail.

Job Title: Cashier

Locations: Nigeria 
Employment Type: Full-time

Job Description

• A Cashier, or Retail Cashier, is responsible for processing cash, debit, credit and check transactions using a cash register or other point-of-sale system in a retail environment.

Responsibilities

• Interacting with customers, balancing the cash register, determining change, recording purchases, processing returns & scanning items for sale.
• Processing sales transactions and taking payments
• Calculating the cost of products or services
• Calculating and returning change for cash transactions
• Maintaining adequate change denominations and requesting additional change
• Answering customer questions about products or services and providing recommendations based on customer needs
• Cross-selling and upselling products
• Reconciling cash drawers and sales receipts
• Reporting issues with equipment
• Working with the team to meet store sales goals
• Responding to and resolving customer complaints and concerns
• Processing layaways, returns and exchanges
• Maintaining clean and tidy checkout and merchandise areas
• Assisting in stocking and rotating merchandise
• Scanning and bagging items accurately and efficiently
• Staying up to date on merchandise promotions, advertisements and product information

Skills and Qualifications

• Ability to calculate sales and change quickly
• Accountability and accuracy in reconciling sales receipts and records
• Service-oriented and willing to help patrons
• Customer service skills to maintain positive customer relationships, encourage customer loyalty and resolve conflicts
• Excellent communication to interact with team members and customers
• Ability to work in a fast-paced and stressful environment
• Attention to detail to maintain accurate inventory and transaction records
• Knowledge of point-of-sale systems

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@qfafrica.com using the Job Title as the subject of the mail.