Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
We are recruiting to fill the position below:
Job Title: Manager – Relationship, Agri Business
Job ID: 80418090_80363441
Location: Nigeria
Job Type: Full-time
Business Segment: Business & Commercial Banking
Job Description
- To develop the Agribusiness value proposition for Business and Commercial Banking offering covering the full agriculture value chain (i.e. primary and secondary agriculture); and own the Agribusiness sector balance sheet and income statement.
- To lead Agricultural business transformation through Agribusiness initiatives in order to meet the regulatory requirements, specifically where it concerns Central Bank of Nigeria intervention funds.
Qualifications
- Minimum of First Degree in any field of study, however Agriculture or Agricultural Economics will be an added advantage.
- Member of Agricultural Association or Nigeria Institute of Management or CIBN or Farm Management Association, etc, is an added advantage.
- 7-10 years Commercial Banking experience with minimum of 5-7 years in AgriBusiness.
Behavioural Competencies:
- Developing Practical Approaches
- Developing Relationships
- Team Work
- Resolving Conflict
Technical Competencies:
- Banking Process and Procedures
- Business Acumen
- Risk Management
- Financial Planning
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Officer, Corporate Client Care
Job ID: 80417641_80317988
Location: Nigeria
Job Type: Full-time
Business Segment: Personal & Private Banking
Job Description
- Providing service support for Corporate Clients, acting as the first line of contact for client.
Qualifications
- Minimum of First Degree
- Must have 1-2 years experience in business support, and corporate banking
Behavioural Competencies:
- Generating Ideas
- Exploring Possibilities
- Interpreting Data
- Interacting with People
Technical Competencies:
- Customer Understanding
- Business Banking Technical Competencies
- Account opening and maintenance
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Manager, Digital Sales & Support
Job ID: 80417265_80370994
Location: Nigeria
Job Type: Full-time
Business Segment: Personal & Private Banking
Job Description
- To drive customer digital platform adoption through digital registrations and utilisation in order to increase revenue and improve client experience on digital channels for existing & new CHNW customers.
Qualifications
- Minimum of First Degree
- 5-7 years experience in promoting or selling digital banking products and processes. Marketing experience and designing of campaigns. Experience in change management within a digital banking or technology solution environment.
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Team Working
- Generating Ideas
- Embracing Change
Technical Competencies:
- Risk Response Strategy & Risk Identification
- Attitude of Customer Experience
- Commercial Acumen
- Data Analysis
Application Closing Date
Not Specified
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Banker Executive
Location: Nigeria
Employment Type: Full-time
Job Description
- Provide banking solutions that meet the Executive Banking customer’s needs in accordance with the business segment’s value proposition.
- To Provide an efficient personal banking service and support to a portfolio of branch-based exclusive banking clients and High Net worth Individuals.
- Provide exclusive banking customers at the branch with basic day–to–day services.
Qualifications
- Minimum of First Degree in Finance and Accounting or any related field
- Professional qualification in CIBN, ACCA, ACA, ICAN, ICEN, RIMAN will be an added advantage.
- 3-7 years experience in wealth management, investment banking, Consumer and High Networth.
Behavioural Competencies:
- Generating Ideas
- Developing Strategies
- Interpreting Data
- Seizing Opportunities
Technical Competencies:
- Customer Understanding
- Product Knowledge
- Account opening and maintenance
- Customer Acceptance and Review.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Team Lead, Outbound
Job ID: 80405288_80329141
Location: Nigeria
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- To cross sell the Bank’s Product and Lead a team of outbound Virtual Bankers on, onboarding of new customers, reactivate dormant accounts, cross sell the bank’s products and services to existing and new customers.
- Improve customer experience and grow the bank’s share of wallet by proactively engaging the customer via Telephone (Avaya)/email for more pocket share.
- To Improve customer perception of the bank’s services by proactively engaging customers via the telephone (outbound & Inbound) and email to understand their individual needs and position a solution (product).
- Cross sells the bank’s products and services to both existing and new customers (onboarding).
- To effectively support and deliver excellent service to Affluent clients by managing client Attrition rate to bring down dormancy rate to the required budget, drive client engagement and channel adoption, proffer wealth and Financial Advisory, engage clients to drive awareness of our Customer Value Proposition to drive customer retention and loyalty.
Qualifications
- First Degree in any field.
- Minimum of 5 years experience.
Personal Competencies
- Strong leadership qualities.
- Good verbal and written communication skills.
- Knowledge & experience in effective service delivery.
- Strong Influencing and persuasive skills.
- Ability to listen and probe effectively.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Supervisor, CCC Inbound
Job ID: 80402074_80381669
Location: Nigeria
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- To lead & supervise the support team that provides end-to-end processing of customers’ requests/queries received via the Contact Centre by providing timely and seamless resolution.
Qualifications
- First Degree in any field.
- Minimum of 2 years’ of Operational and Customer Service experience
Personal Competencies:
- Well-developed people management skills.
- Excellent interpersonal and communication skills (across the business).
- Well-developed negotiating skills.
- Strong stakeholders focus and service orientation.
- Creative, and analytical with good problem-solving skills.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Manager, Innovation
Job ID: 80402421_80362962
Location: Nigeria
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- The innovation manager will help with Idea generation, evaluation, and implementation to enable a culture and internal framework that drives accelerated innovation across the Group.
- Provide digital R&D capability for Stanbic IBTC Group providing insights on customer journeys, customer behavior analysis, industry analysis, and local and global competition.
Qualifications
- First Degree in any field with applicable analytical certifications
- Minimum of 4 years experience.
- Experience in management of complex operations, ideally within the financial service sector.
- Basic knowledge and understanding of Design thinking methodologies, process/project management, and application Agile methodologies are required.
Behavioral Competencies:
- Excellent interpersonal and communication skills.
- Strong customer focus and service orientation.
- Creative, and analytical with good problem-solving skills.
- Ability to manage ambiguity.
- Self-driven, values-based, innovative, independent adaptive, and results-orientated person.
Technical Competencies:
- Analytical & Statistical skills.
- Basic risk identification and assessment skills.
- Basic project management.
- Ability to analyze trends and make forecasts.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Officer, Franchise Collections Operation
Job ID: 80407848_80369725
Location: Nigeria
Job Type: Full-time
Business Segment: Business & Commercial Clients
Job Description
- In partnership with the various product houses, sector heads in business, commercial and corporate banking and customer channels, to execute the Franchise collections strategy for Nigeria to achieve the overall business banking goals.
Qualifications
- Minimum of First Degree.
- CIBN; ICAN; ACCA is an added advantage.
Behavioral Competencies:
- Documenting Facts
- Establishing Rapport
- Team Working
- Convincing People
Technical Competencies:
- Product knowledge
- Client Servicing
- Client Retention.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by those assigned to this function.
- It should not be construed as an exhaustive list of all responsibilities, tasks and skills required of persons so classified.
- All employees may be required to undertake other responsibilities in addition to those specified from time to time, as required.
- We do not charge any application, processing, training, interview, testing or any other fees in connection with the application or recruitment process. If you receive a fee request, please ignore it.
- Also, please note that logos, slogans, names and titles are easily copied and reproduced. Therefore, particular care should be taken when submitting personal information on the web.
- We are an equal opportunity employer that values inclusiveness and diversity. We do not discriminate on the basis of color, race, nationality, religion, age, ethnic origin, disability, gender, marital status or orientation gender in our employment practices
- Our employees are all equally talented in unique ways: we come from diverse traditions, personal experiences and perspectives. And we want to include your ideas, are you ready to inspire us with your ideas?
- We encourage all applicants to apply and do not discriminate in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the necessity of the position, we are entitled to appoint a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for an interview
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